Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Senior Principal Product Manager, Space Services

Company: Intelsat

Location: Washington DC

Posted Nov 04, 2024

Intelsat is seeking a Satellite Related Services Product Manager to join their innovative team, responsible for managing and executing on all Satellite Related Services products and associated services. The role requires a subject matter expert for Transfer Orbit Support business and provides creative solutions in support of the business growth.

Financial Analyst - Real Estate Operations

Company: AIR Communities

Location: Washington DC

Posted Nov 04, 2024

AIR Communities is a Real Estate Investment Trust that values integrity, respect, collaboration, customer focus, and performance. They are looking for a Financial Analyst to join their East Operations Finance Team, offering attractive total compensation packages and benefits.

Cloud Systems Engineer III

Company: GAMA-1 Technologies

Location: Washington DC

Posted Nov 04, 2024

GAMA1 Technologies LLC is seeking a Cloud Systems Engineer III to support and enhance infrastructure services for high performance computing use cases in the cloud. The role requires a combination of cloud expertise, web development skills, and a solid understanding of IT infrastructure.

Anesthesiologist (Faculty)

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Nov 05, 2024

The George Washington University Medical Faculty Associates (MFA) is recruiting for full-time faculty positions in the Department of Anesthesiology and Critical Care Medicine. The roles involve delivering high-quality patient care, administrative tasks, teaching, and pursuing scholarly activities. Applicants must be board certified or in the certification process for Anesthesiology, eligible for DC licensure, and should submit a complete application including CV, cover letter, and references. The positions are non-tenure track, academic and community-based, with ranks based on experience. The university is an Equal Employment Opportunity employer.

General Gastroenterology and Advanced Endoscopy Opportunity in the Pacific Northwest

Company: RosmanSearch

Location: Walla Walla, Washington

Posted Nov 05, 2024

A five-star rated medical center in Walla Walla, Washington is expanding its gastroenterology team. The position offers a busy practice, a 4-day work week, and a healthy work-life balance. The city is renowned for its picturesque landscape, vineyards, and small-town charm, with a vibrant downtown area and historic buildings.

Dermatologist (Advanced Dermatology & Skin Surgery)

Company: Advanced Dermatology & Skin Surgery

Location: Spokane, Washington

Posted Nov 05, 2024

United Derm Partners is recruiting a Dermatologist for Advanced Dermatology and Skin Surgery in Spokane, Washington. This role offers a collaborative environment, flexibility to build a patient template, and a competitive compensation package of up to $400,000 per year. The practice, founded in 1991, is a leader in the Spokane and Inland Northwest area, providing comprehensive dermatological care across four locations. Spokane, with its high quality of life, clean air and water, and outdoor activities, is an attractive place to live and work.

Primary Care Physician

Company: CommonSpirit Health

Location: Burien, Washington

Posted Nov 05, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is seeking a Primary Care Internal Medicine Physician for a 0.8 FTE position in Burien, near Seattle. The role offers competitive compensation, comprehensive benefits including health, dental, vision, malpractice coverage, CME, personal time off, and a 401(k) retirement plan with employer match. Relocation Assistance and Starting Bonus are available. Qualifications include a Medical Degree, Board Certification/Board Eligible (ABIM), Washington State Medical License, and DEA in good standing with no restrictions. Stable work history with excellent clinical outcomes is required.

CT Technologist - 36 Hrs - 3/12's - Bellevue - 10K SOB

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 05, 2024

The company has recently implemented a wage increase of up to 9%. The job involves providing CT and Diagnostic X-ray imaging services, ensuring patient safety, and maintaining high-quality testing. Responsibilities include preparing rooms, operating equipment, and processing images. The role requires professional judgment, adherence to medical ethics, and knowledge of growth and development principles. Essential duties involve diagnostic testing, customer service, and maintaining patient and employee safety. The employee must also ensure accurate patient information entry into the departmental computer system and adhere to regulatory policies.

Urologist Per Diem (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Edmonds, Washington

Posted Nov 04, 2024

Providence Medical Group is seeking a Per Diem Urologist to join its esteemed group of providers in Snohomish County, Washington. The role includes clinic visits, procedures, and on call Urology coverage for Swedish Edmonds Hospital. This is a great opportunity to work in a friendly environment while learning from colleagues and growing an integrated urology practice.

Gynecologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 04, 2024

The Swedish Women's Wellness Program and Specialty GYN clinic in Seattle, Washington, is recruiting an experienced, full-time Gynecologist. The ideal candidate should have 5+ years of experience, be board-certified, and specialize in menopause care, sexual health, and vulvovaginal health. They must also be comfortable with minor gynecologic procedures and collaborate with a network of clinicians. The clinic offers a multi-disciplinary team, high-quality care, and a competitive compensation package including a sign-on bonus and relocation assistance. Swedish Medical Group, part of Swedish Health System, provides centralized support and a shared EMR. Seattle, the largest urban center in the Pacific Northwest, offers a robust economy, excellent schools, and a vibrant lifestyle.

Clinical Laboratory Assistant

Company: Kaiser Permanente

Location: Spokane, Washington

Posted Nov 05, 2024

The Clinical Lab Assistant role involves performing pre-analytic phases of lab testing, including specimen collection and processing. They may also handle analytic and post-analytic phases of waived testing. Duties encompass customer service, computer data entry, and maintaining workplace cleanliness. The role requires documentation of all activities, monitoring supplies, and adherence to safety and lab testing regulations. Essential responsibilities include specimen collection, processing, and computer data entry. They also participate in performance improvement activities, perform maintenance, and conduct waived testing. The assistant serves as a technical resource, resolving problems and answering procedural questions. Basic qualifications include a high school diploma or GED, and a Medical Assistant or Phlebotomist Certificate within 6 months of hire. Preferred qualifications include recent phlebotomy or clinical laboratory experience.

Senior Systems Software Developer - 100% Remote (REF1566P)

Company: Citizant

Location: Washington DC

Posted Nov 05, 2024

Citizant is a leading provider of professional IT services to the US government, seeking a highly skilled Senior Systems Software Developer with experience in developing and implementing advanced software systems.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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