Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Pharmacist - Infusion (TPT)

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 01, 2024

Pharmacists at Kaiser Foundation Health Plan of Washington are responsible for ensuring patients receive safe and effective medication therapy. They interpret prescriptions, counsel patients, and maintain accurate records. They also supervise pharmacy staff and provide clinical information to medical staff. Essential qualifications include a bachelor's degree in pharmacy, a Washington Pharmacist License, and at least one year of pharmacy practice experience.

LPN GIG- Per Diem/Flex/PRN -Mercy Washington

Company: Mercy

Location: Washington, Missouri

Posted Nov 01, 2024

Mercy is seeking Per Diem/Flex Float LPN's in the St Louis region, offering $30/hour with shift incentives. The role involves providing patient care under supervision, with flexibility in day/night shifts and hours worked. Mercy values compassionate care and exceptional service, offering a supportive community and opportunities for career growth. The LPN-GIG will float between designated Mercy Hospital facilities, with preferred experience of 2 years. BLS certification and IV-Certification are required.

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Nov 01, 2024

The job is in the Bureau of International Security and Nonproliferation, Office of Multilateral Nuclear Security Affairs (ISN/MNSA). The mission is to prevent, detect, disrupt, and roll back nuclear weapons and improvised nuclear devices proliferation. Duties include advocating policy interests, monitoring developments, participating in interagency groups, and making policy recommendations. Requirements include U.S. citizenship, random drug testing, E-Verify, Top Secret security clearance, and specific education or experience in international law, relations, political science, economics, history, sociology, anthropology, law, or statistics. Specialized experience is needed, including foreign policy analysis on nuclear non-proliferation, drafting policy papers, and leading teams for program implementation.

Data Scientist (TS Clearance)

Company: IBM

Location: Washington, DC

Posted Nov 01, 2024

IBM is seeking a versatile Data Science and Business Intelligence Engineer to join their dynamic team. The role involves creating and managing dashboards, reports, and data visualizations using PowerBI, automating workflows with Power Automate, and performing ETL processes. The candidate will also implement predictive and prescriptive models, write programs for data cleansing and integration, and work in an Agile environment with various professionals. Active Top Secret Clearance and a degree in a relevant field are required. Preferred skills include proficiency in Python, SQL, DAX, M, and experience with Microsoft Power BI, Power Apps, and Power Automate.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 01, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Senior IT Network Engineer

Company: CACI International Inc

Location: Washington DC

Posted Nov 01, 2024

CACI is seeking a Senior IT Network Engineer to join their team. The job involves designing, developing, and implementing network solutions for the company's distributed enterprise network environment. The ideal candidate will have a bachelor's degree and at least 10 years of related experience.

Obstetrician/Gynecologist (Providence St. Peter Hospital)

Company: Providence

Location: Olympia, Washington

Posted Nov 01, 2024

Providence Medical Group is offering a full-time Obstetrician/Gynecologist position at St. Peters Hospital in Olympia, Washington. The role involves a mix of inpatient and outpatient clinical duties, along with academic teaching responsibilities for the Family Medicine Residency Program. The compensation ranges from $309,588 to $446,745 per year, including potential incentives. The hospital is a 390-bed regional referral center, recognized by U.S. News and World Report. Olympia, the location, offers a variety of activities and a strong school system.

Nurse Practitioner Gastroenterology (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 01, 2024

The Swedish Digestive Health Institute in Seattle, Washington, is recruiting a full-time nurse practitioner for its new Gastroenterology team. This role offers outpatient care, growth opportunities, and a state-of-the-art facility. At least 1 year of experience is required, with compensation ranging from $119,015 to $156,607 annually. Swedish Medical Group, part of Swedish Health System, provides centralized support and a shared EMR. Seattle, the Pacific Northwest's largest urban center, offers a robust economy, excellent schools, and a vibrant arts and outdoor lifestyle.

Targeting Specialist SME

Company: NTT DATA Services

Location: Washington, DC

Posted Nov 01, 2024

NTT DATA is currently seeking a Targeting Specialist SME for a position in Washington, DC. The role involves providing expertise in law enforcement, homeland defense, emergency preparedness, and security. Key responsibilities include assessing organizational baselines, working with senior government officials, guiding stakeholder engagement, identifying system inadequacies, participating in strategy sessions, and providing expert consulting. Basic qualifications include a BA degree, 10+ years of experience in Intelligence Analysis, and a Top Secret Clearance. NTT DATA is a global innovator in business and technology services, committed to diversity and inclusion.

Catering Coordinator

Company: Sodexo

Location: Washington, DC

Posted Nov 01, 2024

Sodexo offers a comprehensive employee benefits package and detailed job descriptions. As a Catering Coordinator, you'll serve as a point of contact for events, requiring strong communication skills, teamwork, adaptability, and a passion for maintaining a healthy and safe environment. Sodexo values its employees, providing opportunities for career growth and a flexible work environment.

Security Policy Manager, Threat Disruption

Company: Meta

Location: Washington, DC

Posted Nov 01, 2024

Meta's Security Policy team, specifically the Threat Disruption team, is seeking an experienced lead to drive high priority projects. The role involves guiding strategy across adversarial threat problem areas, partnering with subject matter experts, and implementing scaled solutions. The ideal candidate should have a strong background in cybersecurity, risk management, or technology, with experience in analysis, operations, project management, or program management. Meta is committed to fostering a diverse and inclusive work environment, offering competitive compensation and benefits.

Help Desk/ Windows Support

Company: Prominent Edge

Location: Washington DC

Posted Nov 01, 2024

The company is looking for an Information Help Desk Windows Support in Gaithersburg MD to join their team. The job requires experience in supporting customers, writing documentation, and applying basic network concepts. The company offers great benefits, including paid time off, 401k matching, and comprehensive health care plans.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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