Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Change Enablement Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 30, 2024

Fannie Mae is seeking a Change Management Senior Associate to provide tactical support for defining and implementing enterprise-wide change enablement strategies. The role involves working closely with senior team members, supporting adoption of strategic priorities, and collaborating with varied stakeholders. The ideal candidate will have at least two years of relevant experience in consulting or change management, and a passion for change management. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

A WA Facility Needs a Locum Tenens Radiologist CPH# JOB-2994829

Company: CompHealth

Location: Moses Lake, Washington

Posted Oct 30, 2024

CompHealth offers comprehensive services for locum tenens radiologists, including credentialing, travel, housing, and malpractice coverage. They negotiate better pay, deposit it weekly, and provide a user-friendly online portal for assignment details and time entry. With a focus on personalized job matching, CompHealth has been the industry leader in healthcare staffing since 1979.

Office Support Supervisor - Capital One Arena - Suites/Catering

Company: Aramark

Location: Washington, DC

Posted Oct 30, 2024

The Office Support Supervisor will oversee general office functions including payroll, A/P, A/R, sales reporting, inventory, and operating statements. Key responsibilities involve supervising data collection, completing basic accounting reports, and managing office operations. The hourly rate ranges from $21.00 to $21.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. The role requires strong logical thinking, decision-making, and proficiency in Microsoft Applications. Minimum 2 years of experience is preferred.

Initial Field Clinical RN

Company: UnitedHealth Group

Location: Washington, DC

Posted Oct 30, 2024

UnitedHealth Group is offering a $5000 sign-on bonus for external candidates. The role involves coordinating long-term care needs for patients in the local community, working in the field, and collaborating with an elite team. The position requires an active, unrestricted Registered Nurse (RN) license and at least 1 year of experience in community health settings. The company provides a comprehensive benefits package, including paid time off, medical plans, dental, vision, life insurance, 401(k) savings plan, and more. The mission is to help people live healthier lives and make the health system work better for everyone, with a commitment to diversity and mitigating environmental impact.

A Locum Tenens Hematologist/Oncologist Is Needed in Washington CPH# JOB-2994951

Company: CompHealth

Location: Washington

Posted Oct 30, 2024

CompHealth offers comprehensive support for locum tenens Hematology Oncology physicians in Washington. They provide a dedicated recruiter, specialized teams for housing, travel, credentialing, and licensing, and negotiate better pay with weekly deposits. They also offer malpractice coverage, an online portal for assignment details, and simplify the credentialing process.

Locum Tenens Job in WA for Hematologist/Oncologist GMS# JOB-2994940

Company: Global Medical Staffing

Location: Spokane, Washington

Posted Oct 30, 2024

The text describes a job opportunity in Hematology Oncology in Spokane, Washington. The company, a global locum tenens agency, offers competitive compensation, pre-paid travel and housing, and malpractice insurance. They provide credentialing assistance, DEA registration, and licensing support. The company's history dates back to the 1990s, and they have successfully matched thousands of doctors with clients worldwide. They are part of the CHG Healthcare family, providing resources and support. The company's purpose is to offer doctors opportunities to practice medicine globally and contribute to the Making a Difference Foundation.

Legal and Regulatory Compliance Lead (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 30, 2024

Fannie Mae is seeking a Legal and Regulatory Risk Assessment team member to guide in risk analysis, report preparation, and risk mitigation strategies. The role involves leading a team, monitoring risks, documenting resolutions, and presenting to senior management. The ideal candidate will have 4+ years of experience in risk assessment, legal, or compliance, strong communication skills, and proficiency in Microsoft Office Suite. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Partner Sales Specialist- Data, Automation, AI, Sustainability

Company: IBM

Location: US Washington

Posted Oct 30, 2024

The Partner Sales Specialist role at IBM involves accelerating enterprise success by providing solutions that enable data-driven insights. The role requires building relationships, showcasing IBM's technology value, and utilizing solution-selling skills. The ideal candidate has expertise in data and AI, financial services, and tech sales, with excellent communication and presentation skills.

Multi-site Assistant Community Manager

Company: KETTLER

Location: Washington, DC

Posted Oct 30, 2024

KETTLER is currently hiring for an Assistant Community Manager position at Chase and Coda at Bryant Street, an apartment community in Washington, DC. The role involves managing property operations, coordinating maintenance, providing excellent customer service, and contributing to team goals and resident satisfaction. The ideal candidate should have 2+ years of property management experience, computer proficiency, and a proven track record in leasing. Knowledge of Landlord Tenant Laws and Property Management software is preferred.

A Washington Facility Is Searching for a Locums Hematologist/Oncologist CPH# JOB-2994952

Company: CompHealth

Location: Washington

Posted Oct 30, 2024

CompHealth offers a wide range of locum tenens assignments in Hematology Oncology, with opportunities tailored to individual needs and career phases. They provide expert guidance, negotiate better pay, arrange housing and travel, and simplify the credentialing process. The job in Washington involves working with 14 patients per day, 2 new consults, and 100% adult outpatient care.

A Washington Facility Needs a Locum Tenens Hematologist/Oncologist GMS# JOB-2994570

Company: Global Medical Staffing

Location: Kennewick, Washington

Posted Oct 30, 2024

The text describes a job opportunity in Hematology Oncology in Kennewick, Washington. The company, a global locum tenens agency, offers competitive compensation, pre-paid travel and housing, and malpractice insurance. The agency has a history of successfully matching doctors with clients worldwide, including in Australia, New Zealand, the US, and other countries. They provide personal service, global reach, and resources from the CHG Healthcare family. The company also supports the Making a Difference Foundation, enabling physicians to help where it's needed most.

WA Facility Is Looking for a Locums Hematologist/Oncologist CPH# JOB-2994581

Company: CompHealth

Location: Kennewick, Washington

Posted Oct 30, 2024

CompHealth offers comprehensive locums services for healthcare providers, including job search, credentialing, housing, travel arrangements, and better pay. They specialize in connecting providers to suitable jobs based on their lifestyle preferences, as demonstrated by their work with a Hematology Oncology specialist in Kennewick, Washington.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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