Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

PA needed in Washington for Urgent Care Coverage CPH# JOB-2995214

Company: CompHealth

Location: Seattle, Washington

Posted Oct 31, 2024

CompHealth is seeking a Board Certified Physician Assistant for Urgent Care coverage in Seattle, Washington. The role requires a current DEA and WA state license or willingness to obtain. Shifts include Wednesday 2 pm - 7 pm, Thursday & Friday 9 am - 7 pm, and Saturday 8 am - 5 pm. The PA will see 2-3 patients per hour, with a patient population ranging from pediatrics to geriatrics. 1-2 years of experience in FP, UC, or ED is required, along with skills in suturing, digital blocks, vaccinations, splinting, and wart/cyst/mole removal. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K).

Multifamily LIHTC Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 31, 2024

Fannie Mae is seeking a Multifamily LIHTC Advisor (Flexible Hybrid) to manage relationships with syndicator partners, analyze portfolio data, and mitigate financial and credit risk. The role offers flexibility and opportunities for personal development. Qualifications include 6 years of related experience, skills in relationship management, risk assessment, and communication. A Bachelor's degree in Finance, Economics, Accounting, or related field is preferred. Fannie Mae is an Equal Opportunity Employer.

District Manager 2 - Corporate Dining Food Accounts

Company: Sodexo

Location: Washington, DC

Posted Oct 31, 2024

Sodexo is seeking a District Manager 2 to oversee Corporate Dining Food accounts in Washington DC and Maryland. The role involves leading 20+ accounts with 18-20 direct reports, managing $25 million in volume, and ensuring best-in-class hospitality and workplace experience. The ideal candidate should have strong retail and culinary food & beverage experience, business acumen, and the ability to build relationships across Sodexo. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Sales Specialist, AI Solutions

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 31, 2024

The Sales Executive, AI Solutions role at Thomson Reuters involves promoting and selling Practical Law and CoCounsel solutions to new law firm customers within an assigned territory. The position requires meeting sales targets, managing inbound leads, and prospecting for new opportunities. The ideal candidate should have 2+ years of sales experience, a business degree, and proficiency in Salesforce. Thomson Reuters offers a comprehensive benefits package, a flexible work environment, and opportunities for professional growth.

Senior Unit Controller - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 31, 2024

The job description outlines the role of a Senior Unit Controller at Aramark, responsible for financial and operating reports, analysis projects, and enforcing profit-maximizing procedures. The position offers a salary of $110,000 to $125,000, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings, and paid days off. Key responsibilities involve financial planning, weekly/monthly reporting, audits, contract compliance, and client communication. The ideal candidate should have 4-5 years of financial experience, a degree in Finance or Accounting, and strong Excel skills. The role requires event-based hours, including evenings and weekends, and may involve physical demands and use of PPE.

Cardiologist Non Invasive

Company: CommonSpirit Health

Location: Silverdale, Washington

Posted Oct 31, 2024

Virginia Mason Franciscan Health, Center for Cardiovascular Health in Silverdale, Washington is seeking a full-time non-invasive Cardiologist. The position offers an excellent opportunity to join a dynamic team recognized for excellence in patient care and clinical outcomes. The ideal candidate should have strong skills in non-invasive imaging and can be a recent fellowship graduate. The cardiovascular service line has received multiple gold and platinum awards from the American Heart Association and 3-star awards from the American Thoracic Surgeons. The hospital has high PCI volumes and is a leader in quality and outcomes. The pay range is $202.34 - $297.72 /hour.

Director, U.S. Policy Communications

Company: BlackRock

Location: Washington, DC

Posted Oct 31, 2024

BlackRock is seeking an experienced communications professional for a role in Washington DC. The role involves developing proactive communications campaigns to engage stakeholders, including policymakers and regulators. The candidate must have 10+ years of communications experience, preferably in financial services, with a strong understanding of U.S. regulatory and federal policy environment. The role is a critical part of the global Corporate Affairs team and offers a salary range of $190,000 - $240,000, along with benefits and a hybrid work model.

Beauty Sales Consultant

Company: CVS Health

Location: Washington, DC

Posted Oct 31, 2024

CVS Health is seeking a sales-oriented Beauty Sales Consultant to join their beauty retail division. The role involves providing top-notch client service, sharing beauty trends, and using extensive industry knowledge to upsell and suggest products. The consultant will also educate customers on product usage, participate in sales programs, and maintain a clean, well-stocked beauty zone. The position offers opportunities for growth, free product samples, and a competitive pay range. CVS Health values employees who are passionate about beauty, goal-driven, and able to work in a fast-paced environment.

Masters Level Therapist - Full Time (hybrid), Multiple Locations

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 31, 2024

Kaiser Permanente is currently recruiting for multiple Master Level Therapists to expand their patient care services across various locations in Washington, including Factoria, Olympia, Tacoma, Northgate, Everett, Capitol Hill, and Spokane. The successful candidates will join a growing Mental Health team, providing evidence-based mental health services in a Feedback Informed Care model. Therapists will work with diverse populations such as children/adolescents, LGBTQ+, geriatrics, oncology patients, those with co-occurring substance use, and eating disorders. Required skills include Dialectical Behavioral Therapy (DBT), Trauma and Eye Movement Desensitization and Reprocessing (EMDR), and Cognitive Behavioral Therapy (CBT). The role involves providing emergency and routine mental health psychotherapy services, conducting assessments, formulating treatment plans, and collaborating with a multidisciplinary team.

Assistant Maintenance Manager

Company: Bozzuto

Location: Washington, DC

Posted Oct 31, 2024

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, is seeking an Assistant Building Maintenance Manager. The role involves leading by example, showing care for residents, resolving maintenance issues, managing turnover processes, and preserving building value. The ideal candidate should have 5+ years of maintenance experience, strong leadership skills, and relevant certifications. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, tuition reimbursement, and a supportive work environment.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 31, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Orthopedic Surgeon - Foot and Ankle

Company: CommonSpirit Health

Location: Federal Way, Washington

Posted Oct 31, 2024

Virginia Mason Franciscan Health, a new health system formed by Virginia Mason and CHI Franciscan Health, is seeking an experienced Foot and Ankle Orthopedic Surgeon to join Franciscan Orthopedic Associates at St. Francis in Federal Way, WA. The practice offers a mix of general orthopedic surgery, sports medicine, and joint replacement surgeries. The ideal candidate should be board certified in Orthopedic Surgery, have Foot and Ankle Fellowship training, and hold an active WA medical license. The health system offers a comprehensive benefit package and is committed to being the Puget Sound's first choice for healing body, mind, and spirit.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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