Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Junior Counselor, DC: 2023-3009

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 15, 2024

Headfirst Summer Camp is seeking dedicated and flexible Junior Counselors for their team. The role involves co-leading groups of 12-20 campers, teaching pre-written curriculum, and implementing safety protocols. Counselors will also assist in various roles, such as camper buddies, delivery persons, and assistants to camp leaders. The job requires being at least 16 years old, able to work in hot and outdoor environments, and lift up to 30 pounds occasionally. Headfirst values diversity and inclusivity, encouraging underrepresented individuals to apply.

Producer (Temporary)

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 15, 2024

Warner Bros. Discovery is seeking a Producer (Temporary) for The Chris Wallace Show and Who's Talking to Chris Wallace in Washington, DC. The role involves producing two distinctive programs, The Chris Wallace Show and Who's Talking to Chris Wallace, which feature news analysis and long-form interviews. The ideal candidate should have 5+ years of producing experience, strong writing and production skills, and a strong news background. The role requires travel and extended hours. WBD values diversity and inclusion, offering a comprehensive compensation package and benefits.

Data Warehouse Lead

Company: Leidos

Location: Washington, DC

Posted Oct 15, 2024

Leidos National Security Sector is seeking an experienced Data Warehouse Lead to lead a team in designing, developing, and implementing a new data warehouse for an Intelligence Community customer. The role involves leading the team in creating a centralized repository for cross-contextual business analytics, utilizing cutting-edge technologies, and collaborating with stakeholders to understand analytical needs. The ideal candidate should have a strong background in Java, SQL, Oracle, data modeling, and ETL processes, along with experience in managing a technical team through a government ATO process.

Government Capture Management Specialist

Company: Moody's

Location: Washington, DC

Posted Oct 15, 2024

Moody's, a global integrated risk assessment firm, is seeking a passionate sales professional with a strong business development mindset and understanding of data solutions, software analytics, and financial services industries. The role involves expanding Moody's Capture Management capabilities, identifying and pursuing opportunities in the Public Sector segment, and supporting strategic business development priorities. Responsibilities include conducting research and analysis, assessing client needs, leading proposal submissions, and representing the company at events. The position requires a Bachelor's degree, strong analytical skills, and the ability to work in a fast-paced environment. The anticipated hiring base salary range is $92,000 to $115,000, with eligibility for incentive compensation and a competitive benefits package.

Systems Engineer

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 15, 2024

Palo Alto Networks is seeking a Systems Engineer with 4+ years of experience in pre-sales, systems integration, or equivalent roles. The ideal candidate will have a strong understanding of data networking and cybersecurity solutions, and the ability to influence key stakeholders. The role involves meeting and exceeding sales quotas, conducting discovery, and building strategic account plans. The company offers personalized and flexible people programs, and is committed to being a cybersecurity partner of choice, protecting the digital way of life.

Junior System Accountant - TS/SCI w/Poly - DC

Company: Deloitte

Location: Washington, DC

Posted Oct 15, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a professional with a TS/SCI security clearance and a degree in Accounting, Business, Finance, or a related field. The role involves performing IT audit readiness, access controls, and internal controls, as well as advising clients on technical accounting and internal controls matters. The team focuses on helping clients manage financial risks and achieve their finance transformation goals. The wage range for this role is $76,725 to $127,875, and Deloitte offers a variety of benefits and professional development opportunities.

Roofing Sales Immediately Hiring

Company: Lee Company

Location: Washington, DC

Posted Oct 15, 2024

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in Maryland. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro Roofing stands out due to its fully staffed departments, allowing representatives to focus on sales. The company offers competitive compensation, including a draw against commission, commission on approved sales, a vehicle allowance, quarterly bonuses, full insurance benefits, a 401K with a 4% employer match, and a training & development program. Responsibilities include prospecting, qualifying, identifying, and closing new sales, managing a territory, conducting property inspections, and educating customers. Qualifications include 2+ years of full-cycle sales experience, a reliable vehicle, excellent communication skills, and a smart phone. Industry knowledge and CRM experience are preferred.

UX Researcher, Qualitative

Company: Meta

Location: Washington, DC

Posted Oct 15, 2024

Meta's UX Research team is dedicated to understanding global human needs, tackling complex challenges to gain insights into human interactions. They use various research methods and value diverse perspectives. The company seeks excellent communicators with research expertise, interested in the relationship between technology and society. The role involves working closely with product teams, designing research, and communicating results effectively. Qualifications include a degree in a relevant field, experience in research, and knowledge of user experience.

Events Manager

Company: Merlin International

Location: Washington DC

Posted Oct 15, 2024

Merlin Group is seeking a dynamic and experienced Events Manager to develop and oversee the strategy and execution of all Merlin Group events. The successful candidate will have extensive experience in designing and executing world-class, large-scale integrated events.

Performing Arts Box Office Ticketing (3rd Assistant Treasurer, Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 15, 2024

The Kennedy Center, a cultural center and living memorial to President John F. Kennedy, is accepting applications for a part-time Box Office 3rd Assistant Treasurer position. The role involves selling tickets for all performances, processing orders, and reconciling sales. The Kennedy Center values diversity, fosters belonging and empowerment, and is an equal opportunity employer. The ideal candidate should have ticket sales experience, strong customer service skills, and knowledge of ticketing systems.

Washington National Tax - Passthroughs - Manager

Company: Deloitte

Location: Washington, DC

Posted Oct 15, 2024

Deloitte's Washington National Tax (WNT) Passthroughs Group is seeking an experienced tax professional for a manager role. The successful candidate will collaborate with leading tax experts, consult with clients throughout the transaction cycle, and engage in legal research and drafting of tax opinion letters. The team, composed of professionals with extensive experience in private practice and public accounting, offers a supportive culture that emphasizes professional development and collaboration. Qualifications include 5+ years of taxation experience, a relevant degree, and one of the following accreditations: CPA, licensed attorney, or Enrolled Agent. The role requires US Tax professionals to co-locate in person 2-3 days per week and involves 10-20% travel. The compensation range is $132,930 to $246,870.

Prep Cook (Suites) - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Oct 15, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining a clean and safe work environment. The company offers competitive compensation, benefits, and opportunities for professional growth. The ideal candidate should have prior cooking experience, knowledge of food safety regulations, and strong interpersonal skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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