Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Executive Chef 1

Company: Sodexo

Location: Washington, DC

Posted Oct 14, 2024

Sodexo is seeking an experienced Executive Chef 1 at MedStar Washington Hospital Center in Washington, DC. The role involves overseeing all culinary operations, ensuring excellence in front and back of the house operations. The candidate should have culinary management experience in a healthcare environment, strong leadership and communication skills, and a passion for food and innovation. Sodexo offers a comprehensive benefits package, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Regional Banker/Teller- Brookland

Company: PNC

Location: Washington, DC

Posted Oct 14, 2024

The job posting at PNC is for a full-time Regional Banker/Teller position on the Regional Resource team in Washington, DC. The role involves proactive sales and customer service activities, including teller transactions, selling bank products, and developing referral opportunities. The successful candidate will engage in lobby activities, educate customers on financial transactions, and apply product knowledge to solve customer problems. PNC offers a comprehensive benefits package, including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, and a 401(k) plan. The position requires 1+ years of related experience or product knowledge.

Manager, Product Manager: Capital One Shopping (Remote - Eligible)

Company: Capital One

Location: Washington DC

Posted Oct 14, 2024

Capital One is looking for a Product Manager to join their growing team in Capital One Shopping. The role requires a remarkable ability to use data to tell a story, form a hypothesis, and define metrics to identify the success of product initiatives. The company believes their portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand capabilities, talent, and values to succeed as the digital revolution transforms their society and industry.

Catering Manager 2

Company: Sodexo

Location: Washington, DC

Posted Oct 14, 2024

Sodexo is seeking a Director of Catering for American University Washington College of Law in Washington DC. The role involves managing events, maintaining client relationships, and ensuring high-quality catering services. The ideal candidate should have attention to detail, creative freedom, and extensive experience in high-end catering. Sodexo offers a comprehensive benefits package and opportunities for career growth.

2025 Systems Cost and Schedule Undergraduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking an Undergraduate-level Systems Cost and Schedule Intern.

Data Enablement Manager III

Company: ZoomInfo

Location: Washington DC

Posted Oct 14, 2024

ZoomInfo is a company that values creativity, innovation, and teamwork, and is looking for a Data professional to join their Data Enablement team. The team is responsible for receiving feedback about ZoomInfo's data and creating materials to help others understand the complex ecosystem. The role involves ensuring customer feedback is captured and conveyed internally, providing support to the GoToMarket team, and performing complex data analysis.

Manager, Product Manager: Capital One Shopping (Remote - Eligible)

Company: Capital One

Location: Washington DC

Posted Oct 14, 2024

Capital One is looking for a Product Manager to join their growing team in Capital One Shopping. The role requires a strong ability to use data to tell a story, form a hypothesis, and define metrics to identify the success of product initiatives. The team is responsible for keeping the growth machine of Capital One Shopping revving higher and higher, enabling the company to service existing merchants better and onboard new merchants faster.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Oct 14, 2024

DaVita is seeking a Registered Nurse for a position in Washington, DC. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease in a hospital setting. No dialysis experience is required, and training may take place in a facility or training center. The nurse will work in a positive team environment, overseeing a group of patients and delivering specialty nephrology care through various therapies. The position offers comprehensive benefits and a competitive salary range of $45.00 - $62.00 / hour.

Senior Cybersecurity Engineer - Cloud Field Engineering

Company: Merrill

Location: Washington, DC

Posted Oct 14, 2024

Bank of America is seeking a Senior Cybersecurity Engineer to join their Global Information Security team. The role involves integrating security controls as code within cloud platforms, conducting threat modeling and risk assessments, and ensuring compliance with internal control requirements and regulatory obligations. The ideal candidate should have significant experience in cybersecurity, deep knowledge of cloud platforms, proficiency in programming and scripting languages, and familiarity with security frameworks and standards. The position offers a competitive salary range of USD 147,700.00 - 190,000.00 per year and is eligible for discretionary incentives and benefits.

2025 Systems Cost and Schedule Engineer Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking a Graduate-level Systems Cost and Schedule Engineer Intern.

Seasonal Beauty Advisor - Sephora

Company: Kohl's

Location: Washington, UT

Posted Oct 14, 2024

The role of a Beauty Advisor involves driving sales through a genuine passion for beauty and client engagement. Key responsibilities include identifying client needs, suggesting products, and maintaining expertise in top beauty brands. The role also involves executing merchandise sets, supporting replenishment, and visual standards. Other duties include active training participation, omni-processing support, inventory management, and maintaining department cleanliness. The ideal candidate should have a passion for beauty, client-facing retail experience, strong communication skills, and flexibility for various shifts. The pay starts at $13.70.

Multifamily LIHTC Advisor (Flex)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 14, 2024

Fannie Mae is seeking a Multifamily LIHTC Advisor (Flex) to manage relationships with syndicator partners, analyze portfolio data, and mitigate financial and credit risk. The role offers flexibility and the opportunity to grow career in an inclusive team. Qualifications include 6 years of related experience in relationship management, risk assessment, and operational excellence. A Bachelor's degree in Finance, Economics, Accounting, or related field is preferred. Fannie Mae is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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