Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Front End Engineer- Active TS/SCI Required

Company: Deloitte

Location: Washington, DC

Posted Oct 03, 2024

Deloitte's Core Business Operations (CBO) portfolio offers an opportunity to work with C-suite and program leaders to transform organizations using emerging technologies and innovative business models. The role involves defining, assigning, and resolving bugs, features, and tasks in an agile software development team. Key responsibilities include modifying frontend user interface components, participating in weekly agile development sessions, performing pre-release testing, and maintaining the look and feel of the user interface. The ideal candidate should have a Bachelor's degree in computer science or related fields, active TS/SCI security clearance, and 6+ years of JavaScript and React development experience. Preferred qualifications include AWS Developer associate certification, experience with software testing, Python, and backlog management tools like Confluence and Jira.

Regional Sales Manager

Company: Brilliant Earth

Location: Washington, DC

Posted Oct 03, 2024

Brilliant Earth is seeking a Regional Sales Manager to lead and develop high-performing teams in a luxury retail environment. The role involves driving sales performance, managing operations, and fostering a positive customer experience. The ideal candidate should have multi-unit management experience, strong analytical skills, and a passion for diversity and inclusion. The company offers competitive compensation, benefits, and opportunities for career growth.

Cook - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Oct 03, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining a clean and safe work environment. The company offers competitive compensation, comprehensive benefits, and opportunities for professional growth. The ideal candidate should have prior cooking experience, knowledge of food safety regulations, and strong interpersonal skills.

Tech Policy/Antitrust Correspondent (Level 1 Journalist)

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 03, 2024

Reuters is seeking an experienced Tech Policy/Antitrust Correspondent in Washington, DC. The role involves breaking news on antitrust actions against Big Tech, covering AI regulation, and reporting on consumer protection issues. The ideal candidate should have legal experience, strong sources within regulatory bodies, and a track record in antitrust or tech policy. The position emphasizes corporate accountability, regulation, and enforcement, with opportunities for global collaboration and professional growth.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington, DC

Posted Oct 03, 2024

Brilliant Earth is seeking a full-time Jewelry Consultant for their Washington, D.C. - Georgetown showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and strong communication skills. The role involves guiding customers through the purchasing process, managing sales leads, and enforcing showroom policies. Brilliant Earth offers competitive compensation, a robust benefits package, and opportunities for career growth.

Regional Sales Manager, Central US

Company: Wallbox

Location: Washington DC

Posted Oct 03, 2024

Wallbox is a company dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. They are expanding their sales team and looking for a Regional Sales Manager to represent their sales team in the Central US.

Human Resources Manager

Company: Aramark

Location: Washington, DC

Posted Oct 03, 2024

Aramark Healthcare is seeking a Human Resources Manager for Children's National Medical Center in Washington D.C. The role involves administering HR policies, talent management, succession planning, employee engagement, wage administration, training, employee relations, EEO, affirmative action, benefits administration, and risk management. The salary range is from $95,000 to $100,000, depending on skills, qualifications, experience, market data, and other factors. Benefits include medical, dental, vision, retirement savings plans, parental leave, and disability coverage. The position requires a Bachelor's Degree in Business Administration, Human Resources, or equivalent, with at least five years of experience in a Human Resource Generalist role and five years in Human Resource management. Strong computer skills, particularly in Microsoft Excel, and excellent verbal and written communication skills are essential.

Regional Sales Manager

Company: Sunbelt Rentals

Location: Washington DC

Posted Oct 03, 2024

Sunbelt Rentals is a successful national company looking for talented individuals to support its growth. The company offers competitive benefits, extensive on-the-job training, and a comprehensive equipment offering. The Regional Sales Manager position is responsible for coaching and developing sales representatives to drive revenue within the region.

Retail Supervisor - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Oct 03, 2024

Aramark is hiring full-time Food Service Supervisors with a competitive hourly rate ranging from $28.00 to $28.00. The role involves leading a team, overseeing operations, ensuring food safety and quality, maintaining inventory, and supervising employees. Benefits include medical, dental, vision, retirement savings plans, and paid days off. The job requires strong organizational skills, ability to perform basic arithmetic, and maintaining emotional control under stress.

Retail Banker II (Howard Shaw)

Company: TD Bank

Location: Washington, DC

Posted Oct 03, 2024

TD Bank is offering a Retail Banker II position in the United States with a salary range of $24.50 - $33.25 USD. The role involves delivering TD's brand promise by providing financial expertise and consultative advice to customers. The ideal candidate should have 2+ years of related experience, superior customer service skills, and proficiency in Microsoft Office. The position requires full proficiency gained through job-related training and the ability to work independently and within deadlines. The role involves delivering legendary customer experiences, understanding and supporting the bank's customer service strategy, and acting as a customer advocate. The position also requires compliance with company guidelines and regulations, promoting the full suite of products and services, and ensuring the timely and accurate completion of business processes.

Incident Handler

Company: Rapid7

Location: Washington DC

Posted Oct 03, 2024

Rapid7 is looking for people with a passion for investigation and forensic analysis to join their MDR SOC team. As an Incident Handler, you will work with MDR SOC Analysts and Incident Responders to investigate incidents, and provide analysis assistance to Rapid7's Incident Responders.

Senior US Field Marketer – Federal, DOD

Company: Cloudflare

Location: Washington, DC

Posted Oct 03, 2024

Cloudflare is seeking a Sr. Manager for Federal & DOD to lead high-impact pipeline generation programs. The role involves planning and executing quarterly plans, monitoring performance, aligning with sales leaders, and developing market presence. The ideal candidate should have 7-10 years of Federal & DOD marketing experience in a BtoB technology organization, with a proven track record in generating leads and closed business. Cloudflare is known for its commitment to protecting the free and open Internet, offering initiatives like Project Galileo, Athenian Project, and 1.1.1.1.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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