Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Nurse Practitioner Hospitalist (Providence Holy Family Hospital)

Company: Providence

Location: Spokane, Washington

Posted Oct 02, 2024

Providence Sacred Heart Medical Center is seeking a full-time night shift Hospitalist physician assistant/nurse practitioner. The position offers a healthy work-life balance in Spokane, a welcoming Eastern Washington community. The hospital is well-regarded with excellent patient care and outcomes. Compensation ranges from $126,417 to $158,838 per year, with comprehensive benefits including health, vision, dental, and retirement. Spokane offers a high quality of life with clean air and water, affordable housing, and outdoor activities.

Management & Sales Training Program

Company: Lee Company

Location: Fort Washington, PA

Posted Oct 02, 2024

The Sherwin-Williams Management & Sales Training Program is an 18-24 month entry-level position designed to prepare individuals for a Store Management role. The program includes 8-week training, collaboration with store management, and learning all operations, clients, and internal strategy. Graduates can expect limitless career opportunities, leadership development, and professional networking. The company values diversity and offers world-class benefits.

Neurosurgeon- Spine (Swedish Cherry Hill Campus)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Oct 02, 2024

Swedish Medical Center's Cherry Hill campus in Seattle, Washington, is seeking a board-certified/board-eligible Neurosurgeon with a sub-specialty interest in spine surgery. The role offers a full-time position with a competitive compensation package between $629,104 and $1,106,909 per year. The campus is one of the most modern and technologically advanced medical facilities in the region, with state-of-the-art neurosurgery and cardiovascular surgery operating rooms. Seattle, the Pacific Northwest's largest urban center, offers a high quality of life with a robust economy, excellent schools, and a vibrant arts and entertainment scene.

Account Coordinator

Company: Ascent Global Logistics

Location: Washington DC

Posted Oct 02, 2024

Ascent Global Logistics is a leading provider of expedited logistics solutions, with a strong commitment to excellence and customer satisfaction. The company offers a range of services, including air charter, ground expedited solutions, and truckload and less-than-truckload global forwarding. The Account Coordinator role is responsible for managing customer import brokerage and freight forwarding needs, and requires strong communication and problem-solving skills.

Dynamics BC Solution Architect

Company: MorganFranklin Consulting

Location: Washington DC

Posted Oct 02, 2024

The job posting is looking for a leader to manage Business Central implementations, with a focus on customer requirements, project execution, and team collaboration. The ideal candidate has experience with Dynamics Business Central, is a self-starter, and can work well in a team environment.

PT Seasonal Associate: HAGGAR

Company: Leap Services Inc.

Location: Washington DC

Posted Oct 02, 2024

Leap is seeking Part-Time Seasonal Associates to work at their Haggar Clothing boutique at Pentagon City. The ideal candidate is customer-obsessed, service-oriented, and able to work in a fast-paced environment. The job requires flexibility, adaptability, and a willingness to learn new technologies. Leap offers a competitive salary range, employee discounts, and a bonus-eligible program.

Software Engineer

Company: G2 Ops, Inc.

Location: Washington DC

Posted Oct 02, 2024

G2 Ops is seeking a highly motivated team-oriented Software Engineer to work on various aspects of software development, including analysis of system requirements, interface definitions, and synthesis of system design. The company offers competitive pay, benefits, and a collaborative office environment.

Sr. Sales Architect (Global Starlink Enterprise Sales)

Company: SpaceX

Location: Washington, DC

Posted Oct 02, 2024

SpaceX, a company founded on the belief of human exploration of the stars, is seeking a Sr. Sales Architect for its Starlink Enterprise Sales team. The role involves supporting revenue targets, technical sales engagement, identifying new markets, and contributing to channel strategy. The ideal candidate should have a STEM degree or equivalent experience, extensive technical sales experience, and hands-on experience in enterprise network infrastructure. Preferred skills include strong interpersonal and analytical skills, deep computer networking experience, and proficiency in programming/scripting languages. The role requires availability for extended hours, weekend work, and approximately 50% travel. The compensation package includes a base salary, potential long-term incentives, and comprehensive benefits.

VP of Operations

Company: Call Your Mother Deli

Location: Washington DC

Posted Oct 02, 2024

Call Your Mother is a neighborhood bagel shop and deli looking for a VP of Operations to oversee operational excellence, drive efficiency, and create exceptional guest and team experiences. The ideal candidate will have expertise in multi-unit restaurant operations, strong leadership, and a passion for delivering an exceptional guest experience.

Lab Support Technician I - Full Time Nights

Company: Mercy

Location: Washington, Missouri

Posted Oct 02, 2024

Mercy is offering a Lab Support Technician position with a $1,000 sign-on bonus. The role involves supporting laboratory functions, acquiring specimens, and ensuring HIPAA confidentiality. Mercy values compassionate care, professionalism, and a positive outlook. They offer great benefits including health coverage, PTO, tuition reimbursement, and retirement funds. Mercy is committed to innovation and excellent care, providing opportunities for career growth and community impact.

Lead Data Scientist - BCG X & BCG Fed

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Oct 02, 2024

Boston Consulting Group (BCG) is seeking a Data Scientist with at least 6-10 years of experience for a role primarily in the US Public Sector, but also open to commercial and private sector engagements. The ideal candidate should have US Citizenship, active security clearance, and prior expertise with portfolio and project management of US federal government agencies in a technology consulting context. The role involves applying data science methods and analytics to real-world business situations, collaborating on interdisciplinary teams, and developing thought leadership in scientific communities. The first-year base compensation is $225,000, with additional benefits including comprehensive health, dental, and vision coverage, gym membership reimbursement, and paid parental leave.

Sales Development Representative, Risk Connector

Company: FiscalNote

Location: Washington, DC

Posted Oct 02, 2024

The Sales Development Representative role at FiscalNote Global Intelligence involves generating sales opportunities with non-clients for the business development team. The SDR plays a crucial role in ensuring the delivery of growth objectives, generating a well-qualified sales pipeline, and aligning marketing content with business development plans. The position requires a significant amount of training to develop as a sales professional. The main responsibilities include generating meetings for the Business Development team through various approaches, collaborating with the Business Development Manager, and focusing on one-time revenue and the Risk Connector service. The role involves targeting operational risk managers, government affairs directors, and strategy directors at enterprise-level businesses. The base salary for this position is between $50,000 and $55,000.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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