Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Moses Lake Walk-in Clinic Internal Medicine Physician

Company: Inspire Healthcare

Location: Moses Lake, Washington

Posted Sep 30, 2024

Inspire Healthcare is seeking a BC/BE Internal Medicine Physician to join their fast-paced walk-in clinic in Moses Lake, Washington. The position offers flexible shifts, on-site lab, X-ray, CT scan, and MRI facilities, and a supportive multi-specialty clinic environment. The compensation package includes a 1-year physician partnership track, internal student loan repayment, signing bonus, PTO, matching 401k, life insurance, long-term disability, relocation expenses, CME allowance, healthcare stipend, and student loan counseling. Moses Lake has a dry climate with warm summers and cold winters.

Attorney-Advisor (General)

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position provides advice and counsel on Government ethics matters and supports the DHS HQ Ethics Program.

Clinical Application Coordinator

Company: Department of Health and Human Services - Indian Health Service

Location: Nespelem, Washington Nespelem, Washington

Posted Sep 30, 2024

The job announcement is for a position at an ambulatory health care center specializing in family health care. The job involves implementing and supporting software packages and training staff. Recruitment or relocation incentives are possible.

CY FOOD SERVICE WORKER (REGULAR FULL-TIME)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This position is for a regular full-time job at the 92 Force Support Squadron Child Development Center Fairchild AFB WA. The job involves setting up cafeteria lines and serving food to children. The position is guaranteed 3540 hours per week.

CHILD AND YOUTH PROGRAM ASSISTANT (ENTRY / INTERMEDIATE / TARGET LEVEL)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This job posting is for a position at the 92 Force Support Squadron Child Development Center Fairchild AFB. The job offers a salary based on experience and education, with three different levels: Target Level, Intermediate Level, and Entry Level.

Food Service Worker

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 30, 2024

The incumbent performs various tasks in a food service setting, including setting up counters, serving food, and maintaining a clean environment.

Attorney-Advisor (General)

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Department of Homeland Security's Office of the General Counsel, serving as the principal legal advisor to the Program Accountability and Risk Management Office and the Suspension and Debarment Official.

Senior Attorney Advisor (Presiding Official)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Pipeline and Hazardous Materials Safety Administration (PHMSA) is responsible for transportation-related programs, including hazardous materials safety and pipeline safety.

Audiology Assistant, Per Diem - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Sep 30, 2024

The job involves providing technical and patient care support to Audiology doctors, assisting in evaluation tests and procedures, and supporting hearing aid fitting and patient instruction. Responsibilities include patient instruction on hearing aid use, care, and maintenance, performing hearing aid services, and maintaining inventory of hearing aid devices and accessories. Essential qualifications include problem-solving skills, understanding of technical information, and comfort with small electronic devices. Preferred qualifications include customer service skills, strong attention to detail, and experience working with hearing aids.

CY FOOD SERVICE WORKER (FLEXIBLE / INTERMITTENT)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This position involves setting up cafeteria lines and serving food to children at the 92 Force Support Squadron Child Development Center. The position is flexible and intermittent, with a guaranteed 40 hours per week.

Criminal Investigator (Open Continuous)

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

OIG is responsible for preventing and detecting fraud, waste, abuse, and violations of law, and for promoting economy, efficiency, and effectiveness of USAID programs.

Hostess/Cashier

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 30, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families. The primary function of the incumbent is to perform cashiering tasks.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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