Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Utility Systems Operator Worker Trainee

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Bangor, Washington Bangor, Washington

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Food Service Worker-Dishwasher

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 30, 2024

The incumbent will perform various duties related to cleaning and maintaining dishes, including removing soiled dishes, pre-rinsing, and loading them into the dishwasher.

Interdisciplinary

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Sep 30, 2024

This is a public notice flyer for a job opening at the Naval Research Laboratory. Interested applicants must follow the directions in the How to Apply section to be considered.

IT Specialist ( Supervisory Network OPS Branch Chief)

Company: Department of the Army - Army National Guard Units

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a District of Columbia National Guard title 5 excepted service position. It is part of the G6 District of Columbia National Guard under Position Description Number T5234000. This is not a remote position.

Heavy Mobile Equipment Repairer

Company: Department of the Army - U.S. Army Reserve Command

Location: Yakima, Washington Yakima, Washington

Posted Sep 30, 2024

This is a Military Technician position with the 88th Readiness Division ECS 10 located at Yakima Washington. The position requires an active membership as a Soldier in the Army Reserve and may offer a $24000 bonus.

Food Service Worker/Dishwasher

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Sep 30, 2024

The incumbent will perform various duties related to cleaning and maintaining dishes, including removing soiled dishes, pre-rinsing, and loading them into the dishwasher.

SUPERVISORY MECHANICAL (HVAC/REFRIGERATION) OR ELECTRICAL ENGINEER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Systems Engineer

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a job posting for a nonbargaining unit position in the Department of Homeland Security Immigration and Customs Enforcement Office of Investment and Program Accountability in Washington, D.C.

Facility in Washington Needs a Locum Tenens Infectious Disease Physician CPH# JOB-2984542

Company: CompHealth

Location: Silverdale, Washington

Posted Sep 30, 2024

CompHealth, a reputable healthcare staffing company founded in 1979, offers a locums assignment in Infectious Disease in Silverdale, Washington. With a vast network of connections, they can help find the perfect assignment. Benefits include better pay, weekly deposits, complimentary housing and travel, comprehensive malpractice coverage, and simplified credentialing. A specialized recruiter will handle all details.

Inspector General (IG)

Company: Other Agencies and Independent Organizations - Election Assistance Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Inspector General reports to the Chair of the US Election Assistance Commission and is responsible for leading the Office of the Inspector General program.

Internal Medicine opening in Washington

Company: Archway Physician Recruitment

Location: Moses Lake, Washington

Posted Sep 30, 2024

An Internal Medicine position is available in Moses Lake, Washington, with a team of three physicians and two APPs. The clinic offers a four or five day work week, with 1:6 nurse triaged call, and onsite lab, X-ray, CT scan, MRI, and integrated behavioral health services. The clinic sees 20-25 patients per day and uses EPIC Electronic Medical Record. Benefits include a salary guarantee, signing bonus, PTO, 401k matching, life insurance, long term disability insurance, student loan repayment, relocation expenses, CME allowance, healthcare stipend, and more. The region offers diverse recreational opportunities and a family-friendly environment.

Recreation Assistant (Sports)

Company: Department of the Navy - Commander, Navy Installations

Location: Silverdale, Washington Silverdale, Washington

Posted Sep 30, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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