Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Senior Information Security Engineer

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Congressional Budget Office is seeking a senior information security engineer to manage its information systems. The person in this position serves as the agency's top information security professional and reports to the chief information officer.

Attorney-Advisor (Commission Attorney Honors Program)

Company: Other Agencies and Independent Organizations - Commodity Futures Trading Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The CFTC Attorney Honors Program provides participants with the opportunity to gain expertise through rotations and work with various staff members on projects and assignments.

Official Court Reporter (OPEN UNTIL FILLED)

Company: Other Agencies and Independent Organizations - District of Columbia Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Official Court Reporter is responsible for reporting judicial and administrative proceedings, and preparing official transcripts.

Medical Director in Spokane, WA

Company: TeamHealth

Location: 14820 E 4th AveSpokane, Washington 99216

Posted Sep 30, 2024

TeamHealth is offering a full-time Medical Director role in Spokane and Spokane Valley, Washington. The role involves patient care rounding and medical director duties in skilled nursing facilities. The position offers a flexible rounding schedule, uncapped earning potential, and opportunities for leadership and career growth. The ideal candidate should have excellent clinical skills, critical thinking, strong communication skills, and empathy for senior patients. The compensation is a productivity-based model with an estimated annual salary range of $400,000 to $460,000. TeamHealth is the leading provider of facilities-based medicine, with a large network of post-acute care clinicians across 31 states.

Attorney Advisor

Company: Department of Commerce - National Telecommunications and Information Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The National Telecommunications and Information Administration is seeking attorney advisors to join its Office of Chief Counsel, providing legal support for efforts to close the digital divide, manage federal spectrum resources, and build a better internet.

Policy Advisor

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position involves developing and implementing policies to counter terrorist financing and financial crimes using Treasury tools and authorities.

Research Molecular Biologist/Microbiologist (Research Associate)

Company: Department of Agriculture - Agricultural Research Service

Location: Wenatchee, Washington Wenatchee, Washington

Posted Sep 30, 2024

The Agricultural Research Service ARS is the United States Department of Agricultures chief scientific research agency and one of the worlds premiere scientific organizations. This position is located with the Physiology amp Pathology of Tree Fruits Research in Wenatchee WA.

Physician Medical Directorship in Colville, WA

Company: TeamHealth

Location: 14820 E 4th AveColville, Washington 99216

Posted Sep 30, 2024

TeamHealth is offering a part-time medical director role in a post-acute care setting in Colville, Washington. The role involves patient care rounding, managing chronic diseases, diagnosing illnesses, and implementing care plans. The medical director will also oversee clinicians, conduct case reviews, and represent TeamHealth in the post-acute care community. The position offers a productivity-based compensation model with an estimated annual salary range of $50,000 to $70,000. Benefits include a comprehensive benefits package, flexible rounding schedule, and opportunities for career growth and professional development.

Recreation Specialist - Fitness Center

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Sep 30, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families.

Embedded Integrated Prevention Coordinator

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Sep 30, 2024

The position involves serving as a nonclinical trainer and collaborating with command leadership to provide integrated primary prevention programs and services.

Accounting Technician

Company: Department of Health and Human Services - Indian Health Service

Location: Nespelem, Washington Nespelem, Washington

Posted Sep 30, 2024

The job announcement is for an accounts receivable support position in a patient accounting system. The position reports to the Business Office Manager and may be eligible for recruitment or relocation incentives.

Respiratory Care Practitioner, Per Diem - Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Sep 30, 2024

The job involves providing skilled respiratory care and diagnostic services to various patients, including in-patients, urgent care, and clinic patients. The role requires assisting physicians in determining appropriate respiratory care modalities to achieve desired responses. The individual will support patient care, customer service, and quality initiatives as part of a multidisciplinary team in Urgent Care. They will respond to urgent and emergency situations, providing appropriate respiratory support as needed. Essential responsibilities include performing respiratory assessments, treatments, and modalities, assisting physicians in determining appropriate respiratory modalities, supporting patient care and customer service, communicating effectively, documenting all assessments and interventions, and functioning as part of a multidisciplinary team. Basic qualifications include a minimum of one year of experience as a respiratory care practitioner, graduation from a respiratory therapy program, and a Respiratory Care Practitioner License in Washington. Preferred qualifications include two years of experience, experience with all acute respiratory care modalities, and graduation from a four-year respiratory therapy program.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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