Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Police Officer (Uniformed Division) Canine Explosives Detection Team

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Uniformed Division's mission is to protect facilities and venues for US Secret Service protectees. The Police Officer position starts at a salary of $73,502.

Washington Facility Seeks a Locum Tenens Family Practice Physician CPH# JOB-2981899

Company: CompHealth

Location: Bothell, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive locums support for Family Medicine physicians in Bothell, Washington. They handle credentialing, housing, travel arrangements, and negotiate better pay. The job involves seeing 20-24 patients per day, all ages, with EMR experience required. CompHealth simplifies the credentialing process and provides malpractice coverage.

Police Officer (Uniformed Division) Counter Sniper

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Uniformed Division's mission is to protect facilities and venues for US Secret Service protectees. The Police Officer position starts at a salary of $73,502.

Foreign Language Instructor

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Foreign Language Instructors provide CIA officers with foreign language skills and cross-cultural savviness needed to live and work abroad.

Construction Representative

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC

Posted Sep 30, 2024

The selectee will work on highly visible projects that involve great historical significance and require the use of specialized construction methods to accomplish.

Police Officer (Uniformed Division) Emergency Response Team

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Uniformed Division's mission is to protect facilities and venues for US Secret Service protectees. The Police Officer position starts at a salary of $73,502.

General Engineer/Architect

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC

Posted Sep 30, 2024

The position is located in the Architect of the Capitol Office of the Chief Engineer Project Management Division, managing building construction, renovation, and infrastructure projects.

Judicial Law Clerk to Senior Judges (Permanent)

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The US Court of Appeals for Veterans Claims reviews Board decisions appealed by claimants who believe the Board erred in its decision. The Courts review is based on the record before the agency and arguments of the parties.

Police Officer (Uniformed Division)

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Uniformed Division's mission is to protect facilities and venues for US Secret Service protectees. The Police Officer position starts at a salary of $73,502.

Attorney-Advisor

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Organized Crime Drug Enforcement Task Forces (OCDETF) are a multiagency approach to combat transnational organized crime and reduce the availability of illicit narcotics.

CERTIFIED NURSE MIDWIFE

Company: U.S. Army 6th Medical Recruiting Battalion

Location: Vancouver, Washington

Posted Sep 30, 2024

The text describes the role of a Certified Nurse Midwife in the U.S. Army Nurse Corps. This position is portrayed as essential, life-changing, and impactful, offering opportunities to diagnose and coordinate the birthing process, provide well-woman gynecological care, and improve the quality of life for Soldiers and their families. Benefits include repayment of education loans, accessions bonus, no-cost or low-cost medical and dental care, travel opportunities, vacation time, shopping privileges, and retirement system enrollment. Requirements include a Master's degree from an accredited program, board certification, age between 21-42, a valid nursing license, and U.S. citizenship.

Proofreader/Keyboarder

Company: Legislative Branch - Government Publishing Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

GPO employees possess a diverse array of talent in many administrative fields and trades. The agency provides innovative services for printing, publishing, storage, and distribution of digital content. It offers a challenging yet rewarding career opportunity for energetic and inventive individuals.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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