Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Custodial Worker (Housekeeper)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This position is for a flexible intermittent cleaner at the 92 Force Support Squadron Fairchild Inn. The primary purpose is to clean guest rooms and areas of the lodging facility. The position may work up to 40 hours per week depending on the needs of the facility.

Family Practice Physician Is Wanted for Locum Tenens Coverage in WA CPH# JOB-2983450

Company: CompHealth

Location: Pasco, Washington

Posted Sep 30, 2024

CompHealth, a reputable healthcare staffing company founded in 1979, offers a Family Medicine locums assignment in Pasco, Washington. With a vast network of connections, they can help find the perfect assignment, negotiate better pay, arrange housing and travel, and simplify the credentialing process. The position involves working weekdays, days, with no call, seeing 16-18 patients per day, and requires a BC or BE, DEA, and credentialing.

IT Specialist (Infosec)- P

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

DOTOST will use Direct Hire Authority to fill IT Specialist positions. Applicants may be referred to Selecting Officials during the open period and for up to 90 days after the closing date.

ELECTRONICS MECHANIC

Company: Department of the Navy - United States Fleet Forces Command

Location: Oso, Washington Oso, Washington

Posted Sep 30, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, driver's license, security clearance, and personal protective equipment use. The position is Key/Non-Combat Essential and Mission Essential. Qualifications are evaluated based on experience and skills. No education requirement. Position may involve uncommon tours, overtime, and hazardous conditions.

Materials Handler

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Logistics Services Division. The salary range reflects locality pay adjustments for the Washington DC Metropolitan area. The incumbent will work a flexitime schedule.

Supervisory Research Financial Economist

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position involves organizing and conducting financial and economic research and analysis projects to identify and evaluate risks to the US financial system.

IT Specialist (Infosec)- P

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

DOTOST will use Direct Hire Authority to fill IT Specialist positions. Applicants may be referred to Selecting Officials during the open period and for up to 90 days after the closing date.

Facility in Washington Needs a Locum Tenens Family Practice Physician CPH# JOB-2983458

Company: CompHealth

Location: Pasco, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive services for locum tenens physicians, including free credentialing, travel, housing arrangements, and malpractice coverage. They negotiate better pay, deposit it weekly, and provide an online portal for assignment details and time entry. Their specialized recruiters handle every detail, ensuring a seamless experience. The text highlights CompHealth's capabilities, scale, and commitment to connecting healthcare providers with suitable job opportunities, as demonstrated by their 40-year history and 1,000-strong team.

Attorney Advisor (General)

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

Copyright is a legal protection provided by US laws to authors of literary, dramatic, musical, artistic, and other works. The Attorney-Advisor in the Office of General Counsel performs legal research, provides advice, and prepares materials for regulatory proceedings and policy work.

A Facility in Washington Needs a Locums Family Practice/obstetrics CPH# JOB-2978147

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth offers comprehensive services for locum tenens physicians, including free credentialing, travel, and housing arrangements. They provide better pay, weekly deposits, and malpractice coverage. With a specialized recruiter handling every detail, CompHealth aims to deliver success with less worry. The company, founded in 1979, is a leading healthcare staffing agency with a focus on connecting providers to suitable job opportunities.

SECURITY GUARD

Company: Department of the Navy - Commander, Navy Installations

Location: Naval Air Station Whidbey Island, Washington Naval Air Station Whidbey Island, Washington

Posted Sep 30, 2024

This is a public notice flyer to notify applicants of anticipated vacancies. Interested applicants must follow the directions in the How to Apply section to be considered.

Attorney (Investigative Law Unit)

Company: Department of Justice - Federal Bureau of Investigation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Investigative Law Unit provides legal advice and guidance to the FBI's national priorities, supporting multiple divisions and offices.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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