Customer Service Jobs
1,441,418 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
Sr Manager - Solutions Engineering
Company: Twilio
Location: Singapore
Posted Dec 07, 2025
Twilio is seeking a Sr Manager of Solutions Engineering to lead a team in their Communications business. The role involves partnering with sales, cross-functional collaboration, building programs, attracting and developing talent, and leading technical strategy. The ideal candidate has 7+ years of SaaS/CPaaS experience, 3+ years of leadership, and strong communication skills.
Senior Consultant
Company: Insight
Location: Remote
Posted Dec 07, 2025
Insight seeks a Bilingual Senior Consultant to join their team, offering remote work, global opportunities, and a focus on innovation and employee growth. The role involves technical leadership in cloud solutions, collaboration with cross-functional teams, and career development. The company emphasizes its values of Hunger, Heart, and Harmony while highlighting benefits like flexible work arrangements and community engagement.
Senior Platform Engineer - ML Data Systems
Company: Khan Academy
Location: USA
Posted Dec 07, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities. They are looking for an ML Data Engineer to evolve their evaluation dataset tools to meet the growing platform needs of AI-based tutoring.
Revenue Performance Management (RPM) Solutions Delivery
Company: Anaplan
Location: USA
Posted Dec 07, 2025
This job description outlines a role focused on ensuring RPM applications align with Anaplan standards through collaboration, implementation guidance, and ecosystem enablement. Key responsibilities include partnering with teams, developing training programs, and supporting partners to drive successful implementation and customer satisfaction.
Senior Software Engineer - Backend Focused (Viator)
Company: Tripadvisor
Location: Poland
Posted Dec 07, 2025
Viator, a Tripadvisor company, is a leading marketplace for travel experiences with 300,000+ options. They offer flexibility, last-minute availability, and a fun work environment. The company is looking for a Senior Software Engineer to join their distributed team in Kraków, Poland. The role involves working on the backend with some frontend projects, using technologies like Java, React, TypeScript, GraphQL, Kubernetes, SQL, NoSQL databases, and AWS.
Senior/Staff Content Designer
Company: Grow Therapy
Location: USA
Posted Dec 07, 2025
The job posting is for a Senior Staff Content Designer role at Grow Therapy. The role involves crafting clear, inclusive, and trustworthy product experiences across client and provider products. The ideal candidate will have 6+ years of content design/UX writing experience, a strong portfolio, and expertise in UX writing, content strategy, and systems thinking. The role requires collaboration with cross-functional teams, including product design, research, and operations, to define messaging, craft value propositions, and shape content systems. The position offers a competitive base compensation and can be hybrid or fully remote.
IoT Data Engineer
Company: Canonical
Location: Remote
Posted Dec 07, 2025
Canonical promotes itself as a leading open-source provider with a strong presence in enterprise markets. The job posting highlights opportunities for software engineers to work on innovative IoT solutions, collaborate globally, and contribute to a growing pre-IPO company with competitive benefits and a distributed work environment.
Staff Software Developer - Fullstack
Company: Coursera
Location: Canada
Posted Dec 07, 2025
Coursera is seeking a Staff Software Developer Fullstack to build tools for instructors and partners to create, review, and improve courses. The role involves designing and maintaining fullstack features, developing backend services and APIs, building responsive UIs in React/TypeScript, integrating with AI systems, and providing technical leadership. The ideal candidate has 6+ years of experience in web application development, solid frontend and backend skills, and experience designing end-to-end features.
Commercial Account Executive - Mid Market
Company: GitLab
Location: UK
Posted Dec 07, 2025
This job description outlines the role of a Midmarket Account Executive at GitLab, focusing on managing sales cycles, collaborating with cross-functional teams, and contributing to sales processes. It highlights responsibilities such as guiding customers through adoption of DevSecOps platforms, analyzing sales performance, and improving internal documentation. The role requires experience in software sales, strong communication skills, and alignment with GitLab's values.
Senior Product Designer
Company: EDB
Location: USA
Posted Dec 07, 2025
The job posting is for a Senior Product Designer position that is 100% remote for US-based candidates. The role requires a growth mindset, customer focus, and collaboration in an inclusive environment. The impact includes strategic design, visual excellence, design systems, research, and leadership. The ideal candidate should have 5+ years of experience, expertise in Figma, experience with AI tools, and a history of fostering inclusive team environments.
Lead Monetization Analyst
Company: HubSpot
Location: USA
Posted Dec 07, 2025
The HubSpot Ops team is seeking a Lead Monetization Analyst to help make important product pricing and packaging decisions based on data, customer insights, and strategic thinking. The role involves owning business performance reporting, supporting pricing and packaging decisions, and driving cross-functional workstreams. The ideal candidate should have relevant experience in data analytics and pricing strategy, track record of driving organization-wide impact, expert financial modeling skills, and excellent communication and collaboration skills.
Senior Product Manager - Benefits & PEO (Multiple Roles)
Company: Gusto, Inc.
Location: Canada
Posted Dec 07, 2025
Gusto is a fast-growing software company with 2700+ employees across the US, Canada, Mexico, and Turkey. They aim to provide the best software for small businesses and have a strong mission-driven culture. The company is hiring for several product management roles focused on building AI-enabled experiences and expanding their PEO offering.