Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Wealth Protection Planning Attorney

Company: Steinbacher Goodall & Yurchak

Location: USA

Posted Dec 05, 2025

The law firm is seeking a driven legal professional to join their team and help expand their reach and elevate client experience. The role involves crafting tailored legal solutions, being a client champion, delivering exceptional service, leading with integrity, engaging locally, streamlining and improving processes, and staying connected with clients. The firm offers remote flexibility, a supportive team culture, growth opportunities, and mission-driven work.

Lead .NET Engineer (Platform Architecture)

Company: Prodigi Group

Location: UK

Posted Dec 05, 2025

Prodigi is a leading global print-on-demand platform founded in 2014. They are hiring a senior technical leader to shape the architecture of their core platform, focusing on correctness, robustness, data integrity, and long-term simplicity. The role involves defining the technical blueprint for Prodigi's next decade and influencing their shipping engine, global routing logic, product creation pipelines, and public API.

Staff Data Engineer

Company: Henry Schein One

Location: USA

Posted Dec 05, 2025

The job posting is for a Staff Engineer position at Henry Schein One, a global leader in dental management analytics communication and marketing software. The role involves developing and enhancing ETL processing of large data sets, troubleshooting and resolving customer issues, monitoring and improving observability of reporting solutions, mentoring junior software engineers, and collaborating with senior leaders. The company offers competitive compensation, excellent benefits, and a great place to work with fantastic people.

Partner Operations Manager

Company: Airbnb

Location: Canada

Posted Dec 05, 2025

The Partner Operations Manager role at Airbnb Canada is a full-time position responsible for managing partner and service performance, driving operational excellence, and ensuring high-quality support for the Airbnb community. The ideal candidate should have 10+ years of experience in customer service or operations, strong analytical skills, and excellent communication and stakeholder management abilities.

Product Marketing Manager

Company: Magnet Forensics

Location: USA

Posted Dec 05, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. They are seeking an experienced Product Marketing Manager to join their high-performing marketing team. The role involves developing customer profiles, creating messaging and content, collaborating with sales and demand generation teams, and providing sales enablement materials. Magnet Forensics values diversity, inclusion, and continuous learning, and offers competitive compensation and benefits.

Medical Information Client Manager / Team Lead - (German and English speaking)

Company: EVERSANA

Location: Europe,UK

Posted Dec 05, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and building an inclusive culture. The company offers a variety of roles, including Medical Information, which supports the safe and effective use of pharmaceutical products by providing evidence-based information to healthcare professionals, patients, caregivers, and payers.

Head of Systems Implementation – Pricing & Market Access (NAVLIN)

Company: EVERSANA

Location: UK

Posted Dec 05, 2025

EVERSANA is a global company with over 7000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They serve clients ranging from biotech startups to established pharmaceutical companies. The company values diversity, inclusion, and patient-centricity, and is looking for a leader to head their NAVLIN Market Access & Pricing Systems Implementation Services practice.

Staff Engineer - Applied AI

Company: Zapier

Location: North America,EMEA

Posted Dec 05, 2025

Zapier is hiring a Staff Applied AI Engineer to lead the AI Capabilities team, which is responsible for building a unified AI platform that powers all AI products at Zapier. The role requires deep technical expertise in LLMs, orchestration, evaluation, and runtime systems, as well as the ability to shape the platform's architecture, guide technical decisions, and collaborate with product teams.

Associate Software Engineer – Hardware Emulation (Virtual)

Company: Boeing

Location: USA

Posted Dec 05, 2025

The Boeing Company is seeking an Associate Software Engineer for their Hardware Emulation Virtual team in Berkeley, Missouri. The role involves designing, developing, testing, and integrating software models to emulate hardware components and systems. The ideal candidate should have experience in software development, virtualization technologies, and hardware emulation. The position offers a competitive pay range and benefits.

Sr. SW Engineer - Rules

Company: Visa

Location: Brazil

Posted Dec 05, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and fintech, collaborating with Visa to address legacy system challenges. The company emphasizes innovation, security, and scalability, with a remote engineering role requiring expertise in AWS, microservices, and distributed systems.

Sr. Director - Applied AI

Company: Zapier

Location: North America,EMEA

Posted Dec 05, 2025

Zapier is seeking a Senior Director of Engineering to lead their AI Orchestration engineering organization. The role involves managing engineering squads to innovate and deliver AI solutions, shaping the future of AI-powered automation for millions of customers. Zapier values diversity, remote work, and a culture of technical excellence.

Real Specialist

Company: Lightspeed Systems

Location: USA

Posted Dec 05, 2025

The role of Client Success Renewal Specialist at Lightspeed Systems involves managing client relationships, focusing on renewals, account updates, and licensing changes. The ideal candidate should have 1-2 years of client service experience, a pleasant disposition, excellent communication skills, and the ability to meet deadlines. Proficiency in Microsoft Office Suite and experience with Salesforce and the SaaS industry are preferred.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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