Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Small Business Account Executive

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

The role of a Small Business Account Executive at HubSpot involves using outbound and inbound selling strategies to find new business and help them grow using HubSpot software. The responsibilities include identifying customer challenges, closing new business, nurturing relationships, collaborating with marketing and technology departments, and shaping the future of HubSpot's mission. The role requires 1+ year of full sales cycle experience, fluency in German and English, consultative selling and closing skills, accurate forecasting and pipeline management, and a track record of being a high performer. Top performers in this role usually have experience working in a high-growth scale-up environment, passion for helping businesses grow, and curiosity about the tech industry. HubSpot offers generous remuneration, stock units, interactive employee training, education allowance, pension, health insurance, life assurance, long-term illness cover, 25 days holidays, additional week of rest, onsite gym, fitness workshops, and amazing colleagues.

Senior Backend Engineer (Java)

Company: Secfix

Location: India,Pakistan

Posted Dec 05, 2025

Secfix automates security compliance for SMBs in Europe, offering remote work, competitive salaries, equity, and a supportive culture. They seek senior engineers to scale their product and grow as a European compliance automation leader.

Onboarding Specialist

Company: Pulley

Location: Remote

Posted Dec 05, 2025

Pulley is a company that aims to simplify the process of starting and managing a company by providing cap table management tools. They are looking for a technically savvy and customer-focused team member to join their Professional Services team, where the role involves leading technical client implementations, equity administration, and technical troubleshooting. The company has over 4000 customers and is backed by top investors.

Senior Engineering Manager - Location AI

Company: Mapbox

Location: USA

Posted Dec 05, 2025

Mapbox is a leading platform for location-aware businesses with a strong developer community. The company focuses on AI-driven geospatial technologies and seeks a Senior Engineering Manager to lead innovative projects. They emphasize operational excellence, customer focus, and diversity in their team culture.

Senior Backend Engineer (Typescript)

Company: Cryptio

Location: UK

Posted Dec 05, 2025

Cryptio is a company that builds infrastructure for the crypto economy, providing enterprise-grade backoffice and data platforms for institutions, corporates, and crypto-native organizations. They are hiring senior backend engineers to join their integrations squad, focusing on building and maintaining integrations between Cryptio's SaaS platform and third-party APIs. The role involves writing production-grade TypeScript code, owning the end-to-end process, collaborating with product and other engineers, mapping data models, monitoring health, and contributing to architecture decisions. Cryptio offers a remote or hybrid working environment, competitive perks, and a collaborative culture.

Sr. Product Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 05, 2025

Zapier is seeking a Senior Product Manager to lead the vision and execution of their AI Capabilities team. The role involves defining and delivering the platform that will power all of Zapier's runtime AI products, including Agents, Chatbots, and AI by Zapier. The ideal candidate should have a strong technical foundation, experience working on platform-oriented products, and be comfortable navigating complex systems. They should be a builder at heart, self-directed, collaborative, and obsessed with delivering measurable business outcomes.

Technical Support Advisor II

Company: SpryPoint

Location: North America

Posted Dec 05, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.

Recruiting Coordinator

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

The role is a coordination-heavy Recruiting Coordinator position based in the Philippines, working with Talent Partners and Hiring Managers to move candidates through interviews, offers, and hiring. The role requires excellent communication skills, strong calendar management, and attention to detail in managing ATS records.

Enterprise Account Executive

Company: Anaplan

Location: Netherlands

Posted Dec 05, 2025

Anaplan is seeking an Enterprise Account Executive to drive growth and expand presence in The Netherlands. The role involves selling Anaplan's versatile platform to industry leaders, helping customers achieve business goals, and leading digital transformation. The ideal candidate has extensive experience in consultative sales, a track record of overachieving sales quotas, and a strong network in the industry.

Counsel - Commercial

Company: HubSpot

Location: USA

Posted Dec 05, 2025

HubSpot is seeking an experienced commercial and privacy lawyer to lead the Commercial Legal Team, supporting Customer Success Teams in North America. The role involves providing legal guidance on AI, privacy, and regulatory challenges, managing contract negotiations, resolving disputes, and developing enablement materials for Customer Success teams.

Global Account Manager - Strategic Pursuits

Company: EDB

Location: Remote

Posted Dec 05, 2025

EDB is seeking a strategic account manager to join their team and drive revenue growth in the EMEA region. The role involves building relationships with existing and new enterprise customers, cross-selling and upselling EDB solutions, and collaborating with various stakeholders to achieve business goals. The ideal candidate should have extensive experience selling to global enterprise accounts, strong business acumen, and excellent communication skills.

Strategic Account Executive

Company: Form Health

Location: USA

Posted Dec 05, 2025

Form Health is a virtual obesity medicine clinic that provides high-quality, evidence-based treatment through telemedicine. They offer a multidisciplinary approach, working closely with patients through a proprietary mobile app. The company is venture-backed and aims to empower patients and drive impact at a national scale. They are seeking a Strategic Account Executive to drive retention, growth, and satisfaction for high-value client accounts.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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