Customer Service Jobs
1,441,418 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
Package Specialist-SAP Ariba
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The position requires ownership, high-quality delivery, technical guidance, and effective teamwork. Preferred qualifications include a Master's degree, experience with SAP Ariba modules, and knowledge of ServiceNow and Azure tools.
Service Designer - Public Sector
Company: IBM
Location: Leicester, GB
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The position requires designing end-to-end service journeys, facilitating understanding of user experiences, and embedding design practices within organizations. The role emphasizes long-term career growth, collaboration, and making meaningful changes for clients.
Account Technical Leader
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The role of a Technical Account Manager at IBM involves being a trusted advisor with deep technical expertise, working with clients to craft solutions for their technology challenges. The position requires strong leadership, strategic thinking, and business influence skills to orchestrate resources and bring solutions to life. Excellent onboarding, ongoing development, and a collaborative sales environment support positive impact and career advancement.
Business Intelligence and Analytics Senior Managing Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves deploying modern SAP Analytics Reporting offerings, working directly with customers, leading project teams, and supporting sales activities. The candidate should have strong experience managing SAP Analytical and Reporting workstreams, proven experience leading full lifecycle implementation projects, solid knowledge in FP&A, and hands-on experience with SAP Analytics technologies.
Security Consultant - Incident Manager
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the role of an Incident Manager. It emphasizes the importance of technical expertise, problem-solving skills, and continuous improvement in managing major incidents across global clients.
Delivery Project Executive (Talent Acquisition)
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The role involves managing contracted services, strategic relationships, and fiscal performance for assigned clients. The Delivery Project Executive (DPE) is responsible for delivering contracted TAO services, managing client stakeholder relationships, and ensuring client satisfaction. The role requires skills in HROTAOBPO, deep sector experience, leading matrix teams, senior stakeholder relationship management, and commercial acumen.
Apptio Sales Development Rep (Italian Speaking)
Company: IBM
Location: London, GB
Posted Dec 04, 2025
The job description outlines the responsibilities and requirements for a sales development role at Apptio, an IBM company. The role involves prospecting, qualifying leads, delivering sales presentations, and collaborating with field sales. The ideal candidate should have experience in SaaS sales development, strong communication skills, and the ability to work independently in a fast-paced environment.
Software Development manager-Python & AI Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that enables the world to function better by providing hybrid cloud infrastructure to meet clients' demands. The role involves leading a team of engineers to design and develop AI-based features, optimize existing products, and drive out-of-box performance for key workloads. The position requires strong leadership skills, technical expertise, and a track record of delivering complex projects.
Service Designer
Company: IBM
Location: Manchester, GB
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, collaborating with clients globally to improve hybrid cloud and AI journeys. The Service Designer role focuses on designing end-to-end service journeys, facilitating understanding of user experiences, embedding design practices, and working with user researchers to shape holistic user experiences.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description outlines a Product Manager role for IBM webMethods Hybrid Integration, focusing on pricing strategy, revenue management, sales enablement, and strategic initiatives. The role requires 5+ years of experience in product management, pricing, licensing, and enterprise software, along with strong analytical, financial modeling, and communication skills.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic engagement.
Field Marketing Manager - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Field Marketing Manager position at HashiCorp, a company that creates AI-powered cloud-native software solutions. The role involves building regional and account-based marketing campaigns, executing field marketing activities, and collaborating with various teams. The ideal candidate should be passionate, detail-oriented, and able to work in a fast-paced environment.