Customer Service Jobs
1,441,418 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
Genesys Consultant and Team Lead
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on delivery leadership, solution architecture, client management, requirements design, cross-functional team coordination, contact center platform expertise, and continuous improvement. It highlights the role's responsibilities, required education, technical expertise, and preferred experience in contact center transformation programs and Genesys Cloud CX solutions.
Java Developer - Leicester
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text promotes IBM CIC's job opportunities, highlighting career growth, training programs, flexible work arrangements, and a supportive work environment. It emphasizes innovation, professional development, and a culture of inclusivity while outlining technical requirements for a Java Developer role.
Senior Storage Administrator
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Senior Storage Administrator role supporting a federal healthcare enterprise. The role involves installing, maintaining, and troubleshooting storage and backup environments, with a requirement for a Public Trust Clearance and onsite work at the Rockville, MD location.
Red Hat Solutions Growth Leader
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
The job posting describes a growth leader role combining technical and sales skills to lead IBM Technology IBM Consulting and Red Hat team members. The role involves working with clients to use Red Hat technology in their enterprise, integrated by IBM Consulting. The position requires strong experience in running technical go-to-market campaigns in application transformation and cloud infrastructure, as well as the ability to build relationships with CXOs and their teams.
Apptio Strategy Advisor - IBM Germany (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The Strategy Advisor role at Apptio focuses on driving customer success through strategic leadership, TBM expertise, and cross-functional collaboration. It requires strong communication, innovation, and the ability to influence at all organizational levels.
Package Consultant-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a senior SAP Consultant. The position involves working with clients globally, delivering high-quality SAP solutions, and leveraging expertise in SAP Data Management Tools. The role requires 5-12 years of experience and offers opportunities for skill development and industry understanding.
Customer Success Engineer
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Customer Success Engineer (CSE) for HashiCorp tools. The CSE role involves helping customers adopt and optimize HashiCorp solutions, driving value attainment, and ensuring customer success throughout the customer journey. The position requires technical expertise, strong communication skills, and the ability to work in a dynamic environment.
Associate SAP Functional HR - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text is a job description for an Associate role at IBM, specifically for a Package Consultant position. It highlights the responsibilities, required education, technical expertise, and skills needed for the role. The position involves working in IBM's Client Innovation Centers, collaborating with business teams, resolving functional issues, and supporting SAP system implementations. The role requires a Bachelor's degree, strong Excel skills, and knowledge of at least one SAP module. The company values passionate, original thinkers who are eager to learn, solve problems, and drive progress.
Mainframe System Administrator Apprentice
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
IBM offers an apprenticeship program for aspiring mainframe system administrators. The program provides hands-on experience, training, and mentorship to develop skills in mainframe computing, system administration, and related technologies. Apprentices work collaboratively in teams, contribute to projects, and earn digital credentials upon completion.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and impactful problem-solving. It emphasizes growth opportunities, technological innovation, and a supportive culture for long-term career development.
SOAR SME (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As an SOAR Subject Matter Expert, responsibilities include developing playbooks, designing automation solutions, participating in incident response, integrating SOAR with security tools, and providing customer support. The role offers individual career path, training, certification, knowledge sharing, and the possibility to work on large IT projects.
Package Specialist-SAP Basis
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting's SAP BASIS Administration team, focusing on HANA implementations, migrations, and cloud integration. The position requires 6+ years of experience with SAP systems, collaboration with global teams, and expertise in Fiori setup and cloud platforms.