Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Senior Project Manager - Ubuntu Embedded Systems

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading open-source provider offering a Senior Project Manager role with global opportunities, competitive compensation, and a distributed work environment. The position involves managing complex projects and collaborating with international teams, while the company emphasizes innovation, diversity, and professional growth.

Site Reliability / Gitops Engineer

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring a Site Reliability Gitops Engineer to join their IS team and drive operations automation. The role involves developing infrastructure as code, automating software operations, and collaborating with development teams.

Senior C++ Database Engine Developer

Company: MariaDB plc

Location: Remote

Posted Dec 03, 2025

MariaDB is a widely used database that powers many applications and services globally. The Senior C++ Database Engine Developer role involves developing high-quality software solutions, collaborating with the team, and staying updated on industry best practices. MariaDB offers a competitive compensation package, flexible work arrangements, and opportunities for growth and learning.

Revenue Systems Specialist

Company: Docplanner

Location: Poland

Posted Dec 03, 2025

DocPlanner is a leading digital healthcare platform connecting 30 million patients to 2 million professionals, emphasizing human-centric care and innovation. The job role involves data-driven decision-making, collaboration with stakeholders, and building data infrastructure. The company offers flexible work arrangements, health benefits, and a supportive environment for diverse talent.

Backend Engineer - PHP

Company: SimplyAnalytics

Location: Canada

Posted Dec 03, 2025

SimplyAnalytics is a powerful spatial analytics and data visualization application used by thousands of business, marketing, and social science researchers in the United States and Canada. The company is passionate about creating outstanding software and provides an excellent work-life balance with remote work, personal days off, flexible work hours, and quarterly professional development days. They are looking for a Backend Engineer to take on an important role in the development and maintenance of their cutting-edge analytics and data visualization application.

Partner Analyst

Company: CitySwift

Location: Remote

Posted Dec 03, 2025

CitySwift is a leading intelligent data platform for public transport, powering data-driven decision making for large transport networks globally. The company is in accelerated growth mode with 200% YOY revenue growth in 2024. The Partner Analyst role involves demonstrating the value of CitySwift to customers, supporting renewals, upsell conversations, and long-term customer satisfaction. The company offers a competitive salary, health and life insurance, pension schemes, flexible working hours, and a work abroad program.

React Developer (Front-end, Next.js), SC cleared

Company: NECSWS

Location: UK

Posted Dec 03, 2025

NEC Digital seeks a Frontend React Developer for a hybrid or remote role. The successful candidate will develop and maintain web applications using React and Next.js, collaborating within a Scrum team to implement new features and ensure accessibility, performance, and test quality standards. The role requires SC clearance and strong React, TypeScript, and Next.js skills.

Product Manager L5 - Enterprise Developer Enablement

Company: Netflix

Location: USA

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content and Business Products team builds technology to scale content operations. The role is for a Technical Product Manager to drive the strategy and evolution of application development platforms, simplifying the software development lifecycle and integrating AI capabilities.

Tax Operations Specialist

Company: Check

Location: Remote

Posted Dec 03, 2025

The job description outlines a Tax Operations Specialist role with responsibilities in tax compliance and process optimization. It highlights required experience, company benefits like medical insurance and flexible PTO, and a salary range of $78,500–$101,750.

Staff Software Engineer - Cosmos Platform

Company: Bishop Fox

Location: Remote

Posted Dec 03, 2025

Bishop Fox is a leading security company offering a remote Staff Software Engineer position with expertise in Golang. The role involves designing solutions, building secure cloud platforms, and contributing to innovative cybersecurity tools. The company emphasizes collaboration, professional growth, and a positive work environment with competitive benefits.

Cold-Caller and Appointment Setter

Company: Integrated Hire

Location: Anywhere in the world

Posted Dec 03, 2025

The text is a job posting for a cold caller and appointment setter role at Integrated Hire, a company that helps US businesses grow by building remote teams. The role offers commission-based pay of $150-$250 per qualified appointment, with potential for salary increases. The company emphasizes flexibility, remote work, and a collaborative environment.

Senior Director - Product & Services Enablement Learning

Company: Tekion

Location: Remote

Posted Dec 03, 2025

The job description highlights responsibilities in customer training programs, required skills in learning platform development, and benefits like competitive compensation and career growth opportunities. It emphasizes collaboration, strategic thinking, and a dynamic work environment with innovative culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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