Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Meta/Facebook Ads Manager

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with top brands, startups, and agencies globally. They are seeking a highly motivated Paid Social Media Ads Manager to manage and optimize ecommerce clients' paid social media campaigns, primarily on Meta Facebook. The role involves developing and executing paid social media strategies, managing Facebook Ads Manager, creating compelling ad copy and visuals, implementing AB testing frameworks, monitoring and analyzing campaign results, collaborating with the marketing team, and potentially expanding to other paid social channels.

SAP Development Manager

Company: iHerb

Location: Remote

Posted Nov 30, 2025

The SAP Development Manager role involves leading the SAP development team, ensuring high-quality solutions, and driving operational excellence. The position requires expertise in ABAP programming, integration, CPI, BTP, and adherence to CoE standards. The manager will collaborate with stakeholders, manage code reviews, and drive innovation through AI and automation.

Head of Sales Operations

Company: Loka, Inc

Location: Latin America,North Macedonia,Portugal

Posted Nov 30, 2025

Loka highlights its achievements, including AWS recognition, and seeks a Head of Sales Operations to drive growth. The role involves leading sales operations, integrating teams, and scaling processes. The company offers remote work, benefits, and a collaborative environment.

Customer Success Manager - Enterprise Accounts

Company: Truv

Location: Remote

Posted Nov 30, 2025

Truv is revolutionizing the financial data industry with innovative API solutions and a customer-first approach. The job opportunity emphasizes enterprise customer success, competitive compensation, and growth potential in a high-growth startup environment.

Account Solution Consultant

Company: Anaplan

Location: Germany

Posted Nov 30, 2025

The role of a Solution Consultant at Anaplan involves helping iconic brands solve their most pressing high-stakes challenges by architecting a new future for how companies plan, decide, and act. The position requires strategic discovery sessions, tailored demonstrations, and high-impact proof-of-concept models to showcase Anaplan's value. The ideal candidate should have a passion for problem-solving, the ability to simplify complex ideas, and experience in presales solution consulting or business transformation roles.

B2B Revenue Operations Manager

Company: Guidebook

Location: USA

Posted Nov 30, 2025

Guidebook seeks a B2B Revenue Operations Manager to optimize sales processes, manage CRM systems, and enhance marketing automation. The role involves cross-functional collaboration and tech stack integration, with competitive compensation and benefits.

Client Support Specialist

Company: SMA Support Services

Location: Philippines

Posted Nov 30, 2025

The job posting outlines the qualifications and requirements for a long-term full-time position in the BPO industry. It offers a competitive salary, various allowances, and benefits, as well as opportunities for career advancement and team-building activities.

Manager - Developer Success

Company: Vercel

Location: Remote

Posted Nov 30, 2025

The role is a Manager position in the Developer Success team, leading and coaching a team of Platform Architects and Developer Success Engineers to drive technical wins and business outcomes for high-value customers. The role involves overseeing day-to-day execution, collaborating with cross-functional teams, and ensuring a seamless customer experience. The company offers competitive compensation, inclusive healthcare, learning opportunities, flexible time off, and a WFH budget.

Head of Data

Company: LI.FI

Location: EMEA

Posted Nov 30, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They are looking for a Head of Data to own their data strategy, shape a strong data culture, and enable the company to uncover insights. The ideal candidate should have 8+ years in data-focused roles, experience mentoring or leading teams, a strong technical background, and the ability to bridge technical and business discussions.

Site Reliability Engineer

Company: Unqork

Location: Remote

Posted Nov 30, 2025

Unqork is a platform that enables enterprises to build, test, and run AI-powered applications securely and efficiently. It is trusted by large organizations in regulated industries and helps reduce technical debt while promoting innovation. Unqork values inclusive and innovative thinkers and offers a remote-first work culture with competitive compensation and benefits.

Staff Engineer, GitLab Delivery - Operate

Company: GitLab

Location: North America,Latin America,EMEA

Posted Nov 30, 2025

The role of Staff Engineer at GitLab Operate team involves leading technical direction for self-managed deployment strategy, focusing on zero-downtime upgrades and operational excellence at scale. The team serves as a bridge between GitLab engineering and self-managed customers, ensuring products are easily deployable, secure, and scalable across various environments.

Senior Full Stack PHP/JS Engineer - Core Team

Company: InnoCraft

Location: Germany

Posted Nov 30, 2025

This job posting highlights a Senior Full Stack Engineer role at Matomo, emphasizing opportunities to shape the future of an open-source platform, collaborate with a talented team, and contribute to impactful projects. The position offers remote work, career growth, and a mission-driven environment with strong privacy and ethical focus.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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