Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Enterprise Security Engineer

Company: OpenAI

Location: USA

Posted Nov 28, 2025

The OpenAI Security organization's IT team works to provide researchers, engineers, and staff with the tools they need to work comfortably and securely. The Enterprise Security Engineer role involves implementing and managing the security of internal information systems, infrastructure, and processes, working closely with IT and Security teams. The role requires experience in protecting macOS fleets, deploying endpoint security solutions, working with public cloud service providers, and knowledge of modern adversary tactics.

Full-Stack Engineer L5, ML Insights & Visualizations, Machine Learning Platform

Company: Netflix

Location: USA

Posted Nov 28, 2025

Netflix seeks FullStack Engineers to develop ML tools, enhance observability, and drive innovation. The role involves cross-functional collaboration and offers a flexible compensation package.

Enterprise Solutions Engineer - PreSales

Company: Sanity

Location: Europe

Posted Nov 28, 2025

Sanity.io is an AI-powered content operating system that helps companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew automate and streamline their content operations. The company is seeking an Enterprise Solutions Engineer to lead complex product demonstrations, educate users, develop showcase implementations, and provide expert guidance on implementing Sanity across various complex verticals and advanced use cases.

Field & ABM Marketing Manager

Company: Tanium

Location: Canada

Posted Nov 28, 2025

The Field ABM Marketing Manager Canada role involves driving regional marketing initiatives, collaborating with sales, developing ABM programs, executing integrated campaigns, and supporting sales enablement. The ideal candidate has 3-5 years of B2B enterprise marketing experience, strategic thinking, project management skills, and proficiency in marketing technologies.

Account Manager - Collections

Company: Mogo Finance Technology Inc.

Location: USA

Posted Nov 28, 2025

This job posting highlights a collections role with opportunities for growth, remote work flexibility, and competitive commissions. The position emphasizes customer service, problem-solving, and financial empowerment, while offering benefits like health coverage, stock options, and a supportive team environment. The company focuses on innovation and making financial freedom accessible.

Field Marketing Manager

Company: One Model

Location: USA

Posted Nov 28, 2025

The Field Marketing Manager role at One Model involves driving field marketing execution for events and sales enablement, as well as managing the Evangelist Advocacy Program by connecting with industry influencers and coordinating partnerships. The role requires a mix of hands-on execution, team coordination, and strategic program management to ensure seamless event delivery, sales support, and influencer engagement.

Staff Fullstack Software Engineer - Smart Storage Management

Company: Dropbox

Location: Poland

Posted Nov 28, 2025

The role is a Staff Software Engineer position on the Smart Storage Management team at Dropbox. The responsibilities include defining and delivering a multi-team storage strategy, leading architecture with strong safeguards and observability, making high-judgment tradeoffs, raising reliability and quality bars, mentoring senior engineers, leading incident posture and prevention, and partnering with PM/Design to set and communicate goals. The requirements include 10+ years of experience building and operating distributed systems, 3+ years of leading multi-team initiatives at Staff scope, deep expertise in frontend and backend development, extensive experience with databases, expert system architecture design, proven cross-org influence and decision-making, operational excellence, high-altitude communication and stakeholder management, and responsible AI tool use. Preferred qualifications include leading multi-quarter strategies with measurable outcomes, comfort in partnering with engineering teams without being code-heavy, and data platform familiarity.

Staff Software Engineer - Communication & Connectivity

Company: Airbnb

Location: USA

Posted Nov 28, 2025

The text describes the Community and Connectivity (CnC) organization at Airbnb, which focuses on connecting the Airbnb community with relevant information and building new connections to enhance the hosting and traveling experience. The data team utilizes industry-leading tools and ML models to provide insights and power products. The role involves designing and building large-scale distributed data systems, collaborating with cross-functional teams, and shaping the team's long-term vision and roadmap.

VP - Advisor Channel Consulting

Company: Sentinel Group

Location: USA

Posted Nov 28, 2025

This job posting highlights a remote sales role at Sentinel Group, focusing on developing new business in retirement plan services. The position requires strong sales skills, relationship-building, and familiarity with retirement plans. The company offers competitive compensation, benefits, and a supportive work environment.

Software Engineer III

Company: SpryPoint

Location: Canada

Posted Nov 28, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to deliver comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.

Financial Operations Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 28, 2025

The job description outlines the role of a Customer Service Financial Specialist at Liberty Mutual's Safeco Billing Operations Billing Team. The position involves providing customer service support to internal CSRs, handling billing inquiries, and performing calculations and data analysis. The role requires strong math, communication, and customer service skills, as well as proficiency in Microsoft tools and knowledge of Safeco Billing Systems.

Distributed Systems Engineer (L5) - Commerce Product Data Engineering

Company: Netflix

Location: USA

Posted Nov 28, 2025

Netflix promotes its global entertainment services and data-driven approach, highlighting job opportunities with competitive benefits and a focus on innovation and scalability.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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