Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Small Commercial Underwriting Support Specialist

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 25, 2025

The job description outlines a role that provides high-quality customer service to underwriters and agents/brokers. The position involves handling complex account work, solving problems, providing technical support, and leading others. The role requires strong communication skills, attention to detail, and the ability to analyze and solve problems.

Senior Accounts Receivable Analyst

Company: Reddit

Location: UK

Posted Nov 25, 2025

The job posting is for a Senior Accounts Receivable Analyst position at Reddit. The role involves relationship management, dispute resolution, process improvement, collections enhancement, reporting, goal achievement, billing support, credit analysis, payment processing, compliance, and SOX compliance. The ideal candidate should have 5+ years of experience in a high-tech organization, strong analytical and problem-solving skills, excellent communication skills, and proficiency in Excel and MS Office.

Product Consultant

Company: Daxko

Location: USA

Posted Nov 25, 2025

Daxko is seeking a proactive Product Consultant to guide customers through implementation and help them succeed with their software. The role involves leading onboarding, providing best practice recommendations, supporting post-launch adoption, and meeting performance goals. The ideal candidate has boutique implementation experience, strong communication skills, and the ability to think creatively to solve customer challenges.

Transformation Sr Program Manager SADA

Company: Insight

Location: UK

Posted Nov 25, 2025

The job posting is for a Transformation Senior Program Manager for EMEA Growth and Partnerships at SADA An Insight Company. The role involves building and delivering an expansion roadmap across EMEA, maximizing partnership with Google in the UK, and driving operational excellence. The successful candidate will lead key initiatives, coordinate with leaders, and speak confidently to leaders across SADA and Insight. The role requires significant experience in Google Cloud Partner Management, business program management, or mergers and acquisitions, as well as strong writing and visual articulation skills.

Legal Operations Coordinator

Company: TrueML

Location: Mexico,Costa Rica

Posted Nov 25, 2025

TrueML is a mission-driven financial software company that uses machine learning to provide personalized digital experiences for distressed borrowers. They are seeking a tech-savvy Legal Audit and Compliance Operations Coordinator for a remote role in Mexico or Costa Rica. The role involves supporting legal operations, compliance, and audit functions, with opportunities for growth and process improvement.

Senior Integrated Marketing Manager

Company: Mozilla

Location: France

Posted Nov 25, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and are now shaping the next 25 years of technology while helping to reclaim an internet built for people not companies. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Staff Engineer - Platorm

Company: Grow Therapy

Location: USA

Posted Nov 25, 2025

This job posting highlights a Staff Engineer role at a mission-driven company focused on mental healthcare innovation. The position involves leading complex technical initiatives, building scalable cloud infrastructure, and shaping internal developer platforms. It emphasizes impact, collaboration, and career growth opportunities with competitive compensation and flexible work arrangements.

Senior Product Designer, Design Systems - Commerce

Company: Netflix

Location: USA

Posted Nov 25, 2025

This text describes a System Designer role at Netflix, highlighting responsibilities related to design systems, collaboration with Commerce teams, and qualifications. It also outlines Netflix's benefits, culture, and inclusion values.

Principal Software Engineer

Company: Webflow

Location: Argentina

Posted Nov 25, 2025

Webflow is seeking a Principal Engineer in Argentina to help establish an international engineering hub, emphasizing innovation, scalability, and inclusive culture. The role offers significant impact on shaping technical foundations and benefits like equity, comprehensive health coverage, and career growth opportunities.

Sr. Technical Project/Program Manager

Company: Fortive

Location: USA

Posted Nov 25, 2025

The text describes a strategic planning and execution role that involves defining program scope, objectives, timelines, and success metrics. The role requires leading cross-functional teams, managing integrated project plans, and ensuring seamless transitions. It emphasizes visionary leadership, robust program frameworks, and collaboration with IT and business leaders to drive transformation initiatives.

Director - Client Management

Company: TrueML

Location: USA

Posted Nov 25, 2025

The Director of Client Management is a critical leadership role responsible for driving revenue expansion, strategic growth, and operational excellence for TrueAccord's most strategic clients. The role involves leading a high-performing team, developing strategic plans, managing client relationships, and ensuring predictable growth and long-term value creation.

Platform Engineer (L5) - Computer Graphics Platform and Pipelines

Company: Netflix

Location: USA

Posted Nov 25, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across multiple genres and languages. Netflix provides a flexible viewing experience, allowing members to play, pause, and resume watching anytime, anywhere. The company is seeking a software engineer to work on the CG Platform and Pipelines team, which creates foundational elements for CG content production. The role involves architecting systems, building backend services, designing database structures, and partnering with infrastructure teams to establish hardware requirements.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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