Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Customer Support Specialist 1 - Gaidge

Company: PracticeTek

Location: USA

Posted Nov 26, 2025

PracticeTek seeks a Customer Support Specialist to join a mission-driven team revolutionizing healthcare. The role offers flexible remote work, comprehensive benefits, and opportunities to shape healthcare innovation through technology and collaboration.

Inbound Sales Representative

Company: Peachy Insurance

Location: USA

Posted Nov 26, 2025

Peachy Insurance seeks remote inbound sales representatives to provide friendly, reliable, and educational insurance guidance. The role involves team collaboration, customer support, and product recommendations, with benefits including competitive pay, health insurance, education investment, and career development opportunities.

RWE Portfolio/Project Manager Consultant

Company: ClinChoice

Location: USA

Posted Nov 26, 2025

The job posting highlights a RWE Portfolio Project Manager role at ClinChoice, emphasizing career growth, global opportunities, and a supportive work environment. The company focuses on quality, training, and diversity, offering a collaborative culture with clear career development paths.

Supervisor - Accounting Operations

Company: EVERSANA

Location: USA

Posted Nov 26, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives and embrace diversity in their inclusive culture. The Accounting Supervisor role supports financial close processes, leads a team, and ensures quality service for clients.

Analyst Relations Manager

Company: Tanium

Location: USA

Posted Nov 26, 2025

Tanium is seeking a detail-oriented Manager for the Analyst Relations team to own project management for their AR program and lead coordination of evaluation participation. The role involves planning, executing, and tracking analyst briefings, RFIRFP submissions, Magic Quadrant and Wave participation, and other evaluation activities to ensure timely, high-quality deliverables that strengthen Tanium's market presence in Autonomous IT. The Manager will work closely with various stakeholders to manage timelines, evidence collection, submission quality, and post-evaluation follow-up.

Workday Certified Integrations Senior Consultant

Company: Guidehouse

Location: USA

Posted Nov 26, 2025

The job description outlines the role of a Technical Consultant at Guidehouse, focusing on designing and developing system integrations for Workday solutions. The position requires a bachelor's degree or equivalent experience in integration development, with a minimum of three years of experience. The role involves leading design, build, and support testing of Workday integration code, delivering requirements and design documents, and engaging with third-party vendors. The company offers a comprehensive total rewards package, including competitive compensation, flexible benefits, and opportunities for skills development and certifications.

Revenue Operations Specialist

Company: Docplanner

Location: Remote

Posted Nov 25, 2025

Doctoralia is a global healthcare platform with a mission to help people live longer, healthier lives. They offer a marketplace for patients to schedule and evaluate appointments, as well as a SaaS system for optimizing office management and patient flow. The company is looking for a highly analytical and detail-oriented person to support the revenue process through analysis and reporting, review operational data, and participate in process improvement initiatives.

Inbound Sales Representative

Company: Peachy Insurance

Location: USA

Posted Nov 26, 2025

Peachy Insurance is a remote-friendly company that aims to make a difference in the insurance industry. They are looking for an Inbound Sales Representative to provide friendly, reliable, and educational insurance experiences to customers. The role involves joining huddles, receiving training, taking inbound calls, resolving issues, recommending additional products, and meeting sales targets. Peachy offers competitive pay, vacation time, sabbatical leave, health benefits, financial investment, and career development opportunities.

Analyst Relations Director

Company: Tanium

Location: USA

Posted Nov 26, 2025

Tanium is seeking a strategic Director of Analyst Relations to lead global engagement with top-tier industry analysts. The role involves shaping external perceptions, influencing market narratives, and driving recognition of Tanium's differentiated approach to Autonomous IT. The Director will work cross-functionally to deliver high-impact analyst engagements that support Tanium's business objectives and category leadership.

Senior Solutions Architect - (Sales Engineer)

Company: Cyderes

Location: Canada

Posted Nov 26, 2025

Cyderes is a cybersecurity company that specializes in building practical IAM exposure management and risk programs, stopping active threats fast with MDR, and providing managed security services. They are looking for a Senior Solutions Architect to serve as a trusted technical advisor to customers, shaping security solutions that align with client needs and partnering with Sales, Product, and Delivery teams.

Director - Content Marketing

Company: Saviynt

Location: Remote

Posted Nov 26, 2025

Saviynt is an AI-powered identity platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is recognized as a leader in identity security and is helping organizations safely accelerate their deployment and usage of AI. Saviynt is looking for a content marketing leader to join their team and lead the content revolution, shifting the company mindset from a product-oriented culture to one that embraces storytelling, expertise, and trust.

SMB Sales Manager

Company: Lattice

Location: USA

Posted Nov 26, 2025

Lattice is seeking a Sales Manager to lead a team of SMB Account Executives, focusing on prospecting, managing opportunities, and expanding the customer base. The ideal candidate will have SaaS sales management experience, familiarity with HR Tech and HRIS, and a passion for mentoring and developing sales talent in a fast-paced startup environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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