Customer Service Jobs

1,441,744 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Tech Lead Manager - Embodied AI

Company: Diligent Robotics

Location: Remote

Posted Nov 18, 2025

The text describes a leadership role in developing AI for robotics, emphasizing mission-driven innovation, cross-functional collaboration, and real-world application of advanced technologies. It highlights responsibilities in building AI systems, ensuring safety, and leading teams in a startup environment.

Implementation Specialist

Company: ImageTrend

Location: USA

Posted Nov 19, 2025

ImageTrend Inc. seeks Implementation Specialists to deliver healthcare and emergency response solutions. The role involves project management, client collaboration, and training. The position offers a competitive salary and remote work flexibility.

Customer Success Manager - Enterprise

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The role involves proactively recommending ServiceChannel methodologies, establishing adoption plans, building success plans, fostering client engagement, managing technical integrations, reviewing customer data, leading customer engagement meetings, communicating relevant news, collecting feedback, working cross-functionally, providing training, conducting business reviews, and collaborating with internal teams. The ideal candidate should have a bachelor's degree, 2+ years of experience in customer success or project management, excellent communication skills, strong analytical skills, enthusiasm for technology, project management skills, and experience driving organizational change initiatives.

Business Development Representative

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the responsibilities and requirements for a Business Development role focused on developing and maintaining knowledge of Gordian products, generating sales qualified leads, engaging prospects, collaborating with teams, and tracking activities in CRM platforms. It emphasizes the need for strong communication skills, attention to detail, and experience in B2B or B2G environments.

Account Executive

Company: Hightouch

Location: APAC

Posted Nov 19, 2025

Hightouch is seeking an experienced Enterprise Account Executive to join their fast-growing team. The role involves building and managing a pipeline of high-value enterprise accounts, driving outbound prospecting efforts, and collaborating with cross-functional teams to deliver a seamless customer experience. The ideal candidate will have a strong track record in sales, a passion for technology, and a talent for building meaningful relationships with clients.

Graduate Software Engineer - Open Source and Linux, Canonical Ubuntu

Company: Canonical

Location: Anywhere

Posted Nov 19, 2025

Canonical promotes itself as a leading open-source provider offering global remote software engineering roles with competitive compensation, career growth opportunities, and a collaborative work environment. The job description highlights innovative projects, professional development, and a commitment to diversity and excellence.

Senior Data Engineer

Company: Gusto, Inc.

Location: Canada

Posted Nov 19, 2025

Gusto is seeking a Senior Data Engineer to build reliable, scalable data systems that empower better work and life. The role involves partnering with analytics, product, and engineering teams to deliver data solutions that drive business impact. Preferred qualifications include 8+ years of experience in data engineering, strong SQL and Python skills, experience with dbt, data modeling, cloud platforms, CI/CD pipelines, monitoring, and AI/automation.

Sr. Manager - Digital Experience (Web Properties & eCommerce)

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text outlines a comprehensive eCommerce strategy focused on driving online sales, aligning with sales targets, and enhancing customer experience. It emphasizes collaboration across teams, performance analysis, and vendor management. The role requires strong leadership, analytical skills, and experience in eCommerce platforms and digital marketing.

Sr Staff Software Engineer DevOps

Company: Hammerspace

Location: Remote

Posted Nov 18, 2025

The job posting is for a skilled DevOps Engineer to join a team. The role focuses on software development with a strong programming foundation, while leveraging DevOps expertise to streamline processes and ensure robust deployments. The ideal candidate is a versatile problem-solver with a software engineering core, comfortable wearing multiple hats in a startup environment.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Nov 19, 2025

The job description outlines the responsibilities and requirements for a Technical Support role in a Customer Success team. The role involves providing 24/7 support to online merchants through live chat, email, and occasional phone calls. The ideal candidate should have technical expertise, strong communication skills, and a passion for problem-solving. The position offers a competitive salary and benefits package.

Health Physicist

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The job posting offers a consulting position in radiation safety, requiring a bachelor's degree, 2+ years of experience, and eligibility to serve as a Radiation Safety Officer (RSO). The role involves travel within California, Arizona, and Texas, providing onsite support, and assisting with regulatory compliance.

Senior Software Developer

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the role of a Product Manager UX and team, outlining responsibilities such as breaking down business requirements, designing and implementing new features, collaborating with cross-functional teams, mentoring team members, driving continuous improvement, and having a passion for understanding customers and creating simple yet effective user experiences. The ideal candidate should have experience with front-end frameworks, strongly typed JavaScript, CSS layout, SQL and NoSQL databases, RESTful APIs, C and the .NET ecosystem, CI/CD and IaC, JavaScript bundlers, telemetry monitoring and observability tools, design systems and component libraries, end-to-end testing frameworks, microfrontend frameworks, cloud and container technologies, and developing enterprise or SaaS products.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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