Customer Service Jobs

1,441,923 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Senior Account Manager

Company: EVERSANA

Location: USA

Posted Nov 20, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Senior Account Manager with marketing and advertising expertise, strong client relations skills, and the ability to manage projects successfully.

Security Engineer (DLP)

Company: Scopely

Location: Canada

Posted Nov 20, 2025

Scopely is seeking a Security Engineer DLP to join their Data Protection team in Canada. The role involves maturing corporate security and data protection programs, investigating incidents, and enhancing visibility into sensitive data movement. The ideal candidate should have experience in security engineering, data analysis, and handling data leaks and insider security incidents. Scopely is committed to creating a diverse and supportive work environment.

Solutions Engineer

Company: Smartcat

Location: Remote

Posted Nov 20, 2025

This text describes the role of a Solutions Engineer at Smartcat, emphasizing their responsibilities as technical leaders in presales and postsales journeys. It highlights collaboration with cross-functional teams, driving product growth, and delivering scalable solutions aligned with customer business needs. The role requires expertise in technical presales, AI technologies, and enterprise systems, with opportunities to influence product development and strengthen customer relationships.

Customer Success Director

Company: First Advantage

Location: UK

Posted Nov 20, 2025

First Advantage is seeking a remote Customer Success Director located in the UK. The role involves growing revenue in strategic accounts through sales of First Advantage products and solutions. The position requires developing account plans, maintaining service levels, and providing superior customer service.

Public Sector Account Executive

Company: EDB

Location: Remote

Posted Nov 20, 2025

The role is for a Public Sector Account Executive in Germany, responsible for developing and executing sales plans, generating new ARR license revenue, and building strong relationships with key decision makers in the Public Sector and Government markets. The candidate should have 5+ years of enterprise software sales experience in the Public Sector and Government verticals, a track record of successful selling, and strong communication and presentation skills.

Tech Lead - Storypilot

Company: Storyteller

Location: Bulgaria

Posted Nov 20, 2025

The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that enables companies to add Instagram-style stories to their apps and sites. The role involves leading a team of engineers to build production systems, architect NET services, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.

Tech Lead - ClipCrop

Company: Storyteller

Location: Bulgaria

Posted Nov 20, 2025

The job posting describes a fully remote, high-growth B2B SaaS company called Storyteller that helps companies add Instagram-style stories to their apps and sites. They are looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves setting clear goals, designing and building systems, operating what you build, prioritizing for the business, growing people and the codebase, and leveraging AI effectively.

Senior Fullstack Engineer - Observability

Company: Canva

Location: Australia

Posted Nov 20, 2025

Canva is seeking a full-stack engineer to join their Observability Insights Team, focusing on building user-facing observability tools and platform infrastructure. The role involves delivering features, building cross-telemetry applications, owning platform infrastructure, partnering with engineering customers, balancing best practices with user needs, participating in incident response, modernizing observability tooling, and mentoring team members. The ideal candidate should have strong computer science knowledge, full-stack engineering experience with React and Golang, deep observability domain knowledge, experience building user-facing applications, proficiency with observability platforms and tools, understanding of distributed systems observability, infrastructure and operations experience, strong product thinking, customer empathy, and excellent communication skills.

Backend Engineer - Core Tech

Company: Stripe

Location: Remote

Posted Nov 20, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company is focused on increasing the GDP of the internet and provides a wide range of infrastructure services to support its products and services. Stripe values collaboration, customer obsession, and building a great customer experience for internal and external teams.

Talent Acquisition Specialist

Company: Procare HR

Location: USA

Posted Nov 20, 2025

Procare HR is seeking a Talent Acquisition Specialist for a fully remote role. The company offers comprehensive HR services and emphasizes positivity, curiosity, accountability, gratitude, and growth. The role involves talent acquisition responsibilities in a fast-paced setting, with a focus on attention to detail, organizational skills, communication, and customer service. Procare HR provides competitive salary, benefits, and a supportive work environment.

Vice President - Marketing

Company: Relay Graduate School of Education

Location: Remote

Posted Nov 20, 2025

Relay Graduate School of Education is seeking a Vice President of Marketing to lead the institution's comprehensive marketing strategy, drive enrollment, and grow brand visibility. The role involves strategic marketing leadership, brand messaging, communications, and team development. The ideal candidate should have 8+ years of marketing experience, a proven track record in integrated marketing strategies, and a strong commitment to educational equity.

Tech Lead - ClipCrop

Company: Storyteller

Location: Hungary

Posted Nov 20, 2025

The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style Stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development. The company values capability, trajectory, and a learning mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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