Customer Service Jobs

1,442,152 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Physician Coding Auditor

Company: MedKoder

Location: Remote

Posted Nov 11, 2025

MedKoder LLC is a full-service medical coding management services provider based in Mandeville, Louisiana. They specialize in expert medical coding for health systems, providers, and payers, aiming to ensure accurate payment and financial peace for clients. With a team of certified coders throughout the United States, MedKoder emphasizes coding excellence, remote work flexibility, and a positive workplace culture, earning high employee satisfaction ratings and awards.

Property Management Assistant

Company: PLACE Corporate Careers

Location: Remote

Posted Nov 11, 2025

PLACE is a technology and business services platform that simplifies the real estate lifecycle for consumers and agents. It offers services like bookkeeping, human resources, legal, design, marketing, talent acquisition, business training, and coaching. Brivity VA, a brand of PLACE, is hiring a Property Management Assistant to support their property management division, handling tasks like tenant relations, leasing support, owner communication, maintenance coordination, and administrative support.

Senior Account Executive

Company: Vonage

Location: Remote

Posted Nov 11, 2025

This role is critical to Vonages growth strategy in ANZ, focusing on driving net new revenue growth, expanding market share, and positioning Vonage as a key partner for enterprise communications through strategic sales and stakeholder engagement.

Senior Field Marketing Manager - NAE Corporate Events & NA

Company: Menlo Security

Location: Remote

Posted Nov 11, 2025

Menlo Security is a well-funded cybersecurity company with a mission to enable secure connections and collaboration. They are expanding their team and seeking passionate, ethical, and agile talent. The role described is a crucial position responsible for driving pipeline and revenue growth through corporate events and regional field marketing in the North America West sales territory.

Solutions Architect for Automotive

Company: Canonical

Location: Remote

Posted Nov 11, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company is hiring a Solutions Architect for Automotive to help partners understand and embrace their open source platform. The role requires expertise in Linux, embedded systems, and customer-facing engagement.

Director of Product - Develop

Company: Webflow

Location: Remote

Posted Nov 11, 2025

Webflow's mission is to empower developers with a unified platform combining AI, design, and hosting. They seek a Director of Product to lead innovation, offering competitive compensation and benefits.

Senior Product Manager (Retail AdTech)

Company: Acquird.io

Location: Remote

Posted Nov 11, 2025

The company is a profitable B2B SaaS platform focused on retail analytics. They are seeking a Senior Product Manager to lead the development of a new retail adtech product. The role involves working with leadership, engineering, and customers to build products that improve marketing efforts. The company offers remote work, benefits, and opportunities for growth.

Data Monitoring Engineer

Company: MSIGHTS

Location: Remote

Posted Nov 11, 2025

MSIGHTS is a cloud-based marketing data integration service founded in 2004. It provides services to global advertisers, making marketers more efficient and successful by providing a single view of overall marketing performance with actionable insights. The company is looking for a Data Monitoring Engineer to join their Singapore office, with responsibilities including monitoring daily operations, QA data, and solving problems as they arise.

Sr. Director of Marketing Strategy, Analytics, and Engineering

Company: Twilio

Location: Remote

Posted Nov 11, 2025

The job posting is for a Sr Director of Marketing Strategy Analytics and Engineering at Twilio. The role involves leading and elevating Twilio's global marketing strategy, turning data into actionable insights to drive growth and customer engagement. The ideal candidate should be a strategic thinker and data storyteller with 10+ years of experience in marketing strategy, data analytics, and people leadership.

Automations Engineer

Company: ElevenLabs

Location: Remote

Posted Nov 11, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an AI Automations Engineer to build internal tools and infrastructure to support revenue teams.

Product Manager - Cloud Application Security

Company: Data Theorem

Location: Remote

Posted Nov 11, 2025

Data Theorem is seeking a talented Product Manager to lead the development of security products for Cloud-Native Applications and APIs. The role involves collaborating with engineering teams, stakeholders, and customers to shape product strategy, prioritize features, and drive innovation in application and cloud security. The ideal candidate has a strong technical background, experience in product management, and excellent communication and leadership skills.

Inpatient Facility Coder

Company: AAPC

Location: Remote

Posted Nov 11, 2025

The job posting is for a remote contract inpatient facility coder position requiring at least 5 years of coding experience. The ideal candidate should possess strong coding skills, knowledge of medical terminology, and excellent communication abilities. The role involves accurately coding medical records, following coding guidelines, and maintaining confidentiality of patient information.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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