Customer Service Jobs

1,442,152 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Onboarding Specialist

Company: Reserv

Location: Remote

Posted Nov 10, 2025

Reserv is an insurtech company focused on automating claims processes with cutting-edge AI and automation. They seek motivated professionals for an onboarding role emphasizing leadership, communication, and innovation. The position offers competitive benefits including health insurance, 401k, PTO, and remote work flexibility.

Junior Developer

Company: Naviant

Location: Remote

Posted Nov 10, 2025

Naviant is seeking Junior Developers to join their remote team. The role involves designing and developing custom process solutions, collaborating with customers and third-party contractors, and ensuring system stability. Naviant offers traditional and other benefits, including remote work, health insurance, and a 401k match program.

Senior Software Engineer - Pricing & Availability

Company: Airbnb

Location: USA

Posted Nov 11, 2025

The text describes the role of a Senior Engineer in Pricing and Availability at Airbnb. The team focuses on quality, reliability, and simplifying the complexity of pricing and availability. The Senior Engineer will lead projects, build efficient backend components, and mentor team members. The role requires expertise in backend systems, strong communication skills, and a passion for efficiency and user experience.

Data Science Manager - Credit Cards

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that offers a credit card with no fees and a fast, fair pay-over-time option. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers. Sunbit is known for its high approval rates, transparency, and inclusion. They have a strong company culture based on core values and offer competitive perks to their employees.

Customer Support Engineer

Company: Naviant

Location: Remote

Posted Nov 10, 2025

Naviant is seeking Customer Support Engineers with strong technical expertise, problem-solving skills, and a passion for outstanding customer service. The role involves troubleshooting software issues, delivering timely solutions, and building lasting relationships with customers. Naviant is a fully remote software services company that drives business efficiencies through intelligent automation and cutting-edge technology.

Automation and Personalization Lead

Company: Gametime United

Location: Remote

Posted Nov 10, 2025

The Automation and Personalization Lead role at Gametime involves defining and driving the strategy for marketing automation and applied machine learning across CRM and SEM channels. The role requires partnering with marketing analytics and engineering teams to develop and deploy ML-powered systems that improve targeting, enable personalization, and increase efficiency. The ideal candidate should have 6+ years of experience in data science, marketing technology, or performance marketing roles, with 2+ years in a lead or strategic capacity managing cross-functional initiatives. The role offers a competitive salary, equity package, flexible PTO, and other benefits.

Technical Manager - PX Platform

Company: Scopely

Location: Canada,Spain

Posted Nov 11, 2025

Scopely is seeking a Technical Manager for the PX Platform to join their ambitious AAA cross-platform game team remotely in Spain or Canada. The role involves building and operationalizing systems to power the global Player Experience organization, managing daily operations of PX systems, and collaborating with various teams to enhance service improvements and ensure compliance with data privacy standards.

Energy Consultant (Energy Market Specialist)

Company: Kraken

Location: France,Germany,Spain,Japan,Australia,UK,Denmark

Posted Nov 11, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They aim to optimize renewable generation, create an intelligent grid, and enable utilities to provide excellent customer experiences. The company is seeking a Senior Energy Consultant to provide expert advice and guidance in the energy sector of Portugal.

Senior Accountant

Company: Mapbox

Location: Japan

Posted Nov 11, 2025

Mapbox is a leading real-time location platform for businesses, offering tools for navigation and location-aware applications. The company values high-performing, creative individuals and emphasizes diversity and inclusion. The job posting outlines responsibilities for an accounting role, including accounts payable, receivable, payroll, tax, and treasury management. Strong English and Japanese communication skills, accounting experience, and familiarity with NetSuite and HRIS software are required.

Technical Architect

Company: NECSWS

Location: UK

Posted Nov 11, 2025

The job description for a Technical Architect at NEC Software Solutions highlights the role's focus on designing effective solutions, collaborating with stakeholders, and driving innovation. The position offers an excellent benefits package and the opportunity to work on impactful projects that support public services.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that provides financial technology solutions for real-life situations. They offer personalized offers, transparent terms, and no added consumer fees through their AI-native platform. Sunbit aims to help more people get approved for credit with high approval rates and zero consumer fee-based revenue. They are seeking a Principal Product Designer to lead the design of their customer division, focusing on mobile-first design strategy and end-to-end card experiences.

Staff Data Engineer

Company: Abbott

Location: Remote

Posted Nov 10, 2025

Abbott is a global healthcare leader focused on helping people with diabetes manage their health through innovative products and technologies. The company offers a wide range of healthcare solutions and is committed to employee growth, development, and well-being. The job description highlights the opportunity to work on cloud-based big data engineering projects, specifically in the medical field, to improve the lives of people with diabetes.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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