Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Senior Fullstack Engineer II

Company: Khan Academy

Location: USA

Posted Dec 17, 2025

Khan Academy promotes equitable education through a nonprofit mission, offering diverse roles and benefits. They emphasize diversity, inclusion, and impactful learning solutions with competitive compensation and a global impact focus.

Senior Manager, Strat Accounts - RoA

Company: Twilio

Location: Singapore

Posted Dec 17, 2025

This job posting seeks a Senior Manager for Twilios Strategic Accounts team in Asia-Pacific, requiring leadership experience in enterprise sales, cross-functional collaboration, and managing high-performing teams. The role involves growing key customer accounts and driving revenue targets, with benefits including remote work flexibility and competitive compensation.

Central Product Sales Strategy and Operations Lead

Company: Stripe

Location: USA

Posted Dec 17, 2025

Stripe seeks a strategic leader to drive global operations and growth across product sales pillars. The role involves collaborating with cross-functional teams, analyzing operational issues, and developing scalable processes to enhance business performance and strategic initiatives.

Data Engineering Manager

Company: Linkwell Health, Inc.

Location: USA

Posted Dec 17, 2025

Linkwell Health is seeking a Data Engineering Manager to lead healthcare data initiatives, requiring expertise in scalable solutions, AI adoption, and compliance with HIPAA standards. The role involves system design, infrastructure management, and supporting outbound marketing through data analytics. The company focuses on creating transformative content to engage consumers and enhance health outcomes.

Site Reliability Engineering Manager

Company: Wikimedia Foundation

Location: USA

Posted Dec 17, 2025

The text describes a job opening for an Engineering Manager position at the Wikimedia Foundation, outlining responsibilities such as team management, technical leadership, and infrastructure support. It emphasizes skills in cloud computing, project management, and collaboration across distributed teams. The foundation highlights its mission to promote free knowledge and its commitment to diversity and inclusion in hiring.

Solutions Engineer

Company: Finalsite

Location: USA

Posted Dec 17, 2025

Finalsite, a global education tech platform, seeks a remote Solutions Engineer to support sales and client success. The role involves technical expertise, sales collaboration, and product demonstrations. The company emphasizes innovation, remote work flexibility, and impactful solutions for schools and districts.

Engineering Manager - DocSend

Company: Dropbox

Location: Canada

Posted Dec 17, 2025

DocSend, a fast-growing Dropbox business, seeks an Engineering Manager to lead a team of 11 engineers, focusing on expanding their Virtual Data Room with AI features. The role emphasizes innovation, Agile processes, and fostering talent in a collaborative environment.

Senior Front-End Engineer

Company: Goodnotes

Location: Singapore

Posted Dec 17, 2025

Goodnotes emphasizes innovation, user-centric values, and a collaborative team environment. The role involves cross-platform development, AI integration, and modern tech stacks. Benefits include remote work, equity, and professional growth opportunities.

Staff Software Engineer - Storage

Company: Reddit

Location: USA

Posted Dec 17, 2025

This job description outlines a software engineering role focused on storage systems, requiring expertise in distributed systems and collaboration with teams. It highlights responsibilities, qualifications, and benefits including healthcare, equity, and flexible work arrangements.

Named Enterprise Account Executive

Company: Saviynt

Location: Netherlands

Posted Dec 17, 2025

Saviynt promotes its AI-powered identity platform as a trusted solution for managing access and security, highlighting its leadership in identity security and opportunities for enterprise sales roles. The company emphasizes a positive work environment and growth prospects while outlining requirements for a regional sales executive position.

Fullstack Product Software Engineer, Multi-Product Admin Experience

Company: Dropbox

Location: Canada

Posted Dec 17, 2025

This job description highlights Dropbox's mission to develop AI-enabled products and create scalable user experiences. It outlines responsibilities such as designing software for millions of users, collaborating with cross-functional teams, and contributing to engineering frameworks. The role requires expertise in full-stack development and offers competitive compensation in Canada.

Senior Fullstack Engineer I

Company: Khan Academy

Location: USA

Posted Dec 17, 2025

Khan Academy promotes free world-class education for all, emphasizing equitable solutions for underresourced communities. The organization values diversity, equity, and inclusion while offering competitive salaries, remote-first work culture, and impactful projects. They prioritize learner success and professional growth for their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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