Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Poland

Posted Dec 17, 2025

Gcore offers a global role in digital infrastructure with competitive benefits, remote work options, and opportunities to work on cutting-edge technologies. The job emphasizes collaboration with industry leaders, technical expertise in cloud and network solutions, and career growth within a dynamic team.

Director, Life Sciences Technology Consulting – Commercial

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting highlights a Director role in Technology Consulting with responsibilities spanning commercial strategy, digital solutions, and client partnerships. It emphasizes competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive workplace environment.

Senior Real Account Manager

Company: eDynamic Learning

Location: USA

Posted Dec 17, 2025

eDynamic Learning, a 16-year-old CTE education provider, seeks a Senior Renewal Account Manager to manage high-value accounts, drive renewals, and mentor peers. The role includes strategic account management, sales, and collaboration with cross-functional teams.

Sales Enablement and Training Manager

Company: Socure

Location: Carson City

Posted Dec 17, 2025

This text describes a job opportunity at Socure for a Sales Enablement and Training Manager role, emphasizing the company's mission to build identity trust infrastructure and the importance of the position in scaling their learning initiatives. It outlines key responsibilities, qualifications, and the company's commitment to diversity.

Legal Contracts Specialist

Company: WEP Clinical

Location: USA

Posted Dec 17, 2025

WEP Clinical seeks a Legal Contracts Specialist to support their global operations, offering competitive benefits and a commitment to diversity. The role involves contract management, legal compliance, and collaboration with stakeholders.

Senior Software Development Engineer (C#) - Core Integrations Team

Company: Access Softek

Location: USA

Posted Dec 17, 2025

This job posting highlights a Senior Software Development Engineer role with opportunities to work on backend services, utilize Agile practices, and contribute to technical debt reduction. The position offers competitive benefits including flexible hours, remote work options, professional development, and a supportive team environment.

Senior Director - Product Management

Company: Menlo Security

Location: USA

Posted Dec 17, 2025

Menlo Security seeks a Senior Director of Product Management to lead their AI-enabled secure browser portfolio, emphasizing growth, innovation, and a collaborative culture. The role requires expertise in cybersecurity, product strategy, and team leadership, with competitive compensation and benefits.

Security Compliance Specialist

Company: LiveKit

Location: Remote

Posted Dec 17, 2025

LiveKit is seeking a Security Compliance Specialist to establish and manage compliance programs across multiple frameworks. The role involves leading compliance operations, translating regulations into controls, and collaborating with teams to ensure security and privacy. The company offers competitive benefits and opportunities to shape compliance processes in a growing AI infrastructure company.

Machine Learning Engineer - Personalization

Company: Spotify

Location: North America

Posted Dec 17, 2025

Spotify's Personalization team uses AI and ML to enhance music recommendations, offering a unique opportunity for ML engineers to innovate and shape the future of audio experiences.

VP - Group Account Director (Omnichannel)

Company: EVERSANA

Location: USA

Posted Dec 17, 2025

EVERSANA INTOUCH is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and offer competitive salaries. The VP Group Account Director role involves managing digital campaigns and client relationships while fostering an inclusive culture.

Associate Theft Investigator

Company: Panoptyc

Location: Philippines

Posted Dec 17, 2025

Panoptyc seeks detail-oriented Associate Theft Investigators to analyze video footage and identify theft incidents using AI and manual reviews. The role offers performance-based pay, flexible hours post-training, and opportunities to impact retail security globally.

Project Manager - Software Implementation

Company: Makersite GmbH

Location: Germany

Posted Dec 17, 2025

This job posting highlights a Project Manager role at Makersite, a sustainable tech company focused on innovation and digital transformation. The position offers remote-first flexibility, competitive compensation, and opportunities to shape the future of manufacturing. Key responsibilities include leading software projects, managing stakeholders, and contributing to industry-changing solutions. The company emphasizes purpose-driven work, diversity, and professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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