Customer Service Jobs
1,441,418 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
Project Manager-SAP HANA ADM
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
This job description highlights a Project Manager role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud/AI expertise, and career growth opportunities. Responsibilities include leading projects, managing teams, and delivering SAP solutions. Requirements include a bachelor's degree, SAP experience, and project management certifications.
WW Solution Architect – Multiple Focus Areas (see below)
Company: IBM
Location: Krakow, PL
Posted Dec 17, 2025
IBM's job role emphasizes collaboration, innovation, and career growth, offering opportunities to solve complex challenges and drive digital transformation through technology expertise and a supportive culture.
Oracle Cloud Projects & Grants Lead (Public Sector/K12)
Company: IBM
Location: Irvine, US
Posted Dec 17, 2025
This job description outlines a role as an Oracle Cloud PPM Lead, requiring expertise in managing project portfolio modules, client collaboration, and strategic partnerships. Responsibilities include leading project implementations, configuring systems, and ensuring alignment with business processes. The position demands extensive ERP experience, strong communication skills, and the ability to work in a dynamic environment.
Information Developer (Technical Writer) – Storage
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
This job description outlines a technical writer role focused on creating high-quality documentation for storage products. Responsibilities include developing customer-facing content, collaborating with cross-functional teams, and adhering to IBM's style guidelines. Required skills involve English communication, DITA markup, and UX design knowledge, with preferences for advanced degrees and specific tools like Adobe Experience Manager.
Application Developer-Edge & Network Cloud
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
The text highlights opportunities in IBM Cloud, emphasizing career growth, innovation, and technical development. It outlines roles involving product development, collaboration, and expertise in cloud technologies, with requirements including certifications and experience in networking and automation.
Software Developer (f/m/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 17, 2025
This job posting highlights opportunities to shape enterprise software development, collaborate with global teams, and make a significant impact on SAP solutions. The role emphasizes innovation, career growth, and working with cutting-edge technologies in a dynamic environment.
Senior Services Project Manager
Company: IBM
Location: MADRID, ES
Posted Dec 17, 2025
This job description highlights a senior project manager role at IBM Software, emphasizing collaboration on cloud-native solutions and managing complex projects. The position offers opportunities to work with cross-functional teams, deliver exceptional client experiences, and contribute to innovative AI-powered technologies. Requirements include PMP certification, bilingual skills, and experience with cloud transformation projects.
SAP PLM Technical Support
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and technical expertise in SAP systems. It outlines responsibilities involving implementation and support of PLM solutions, along with required skills in ABAP and problem-solving for enterprise-level companies.
AR Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 17, 2025
This job description outlines a customer service role at IBM's consulting centers, emphasizing collaboration, innovation, and problem-solving. Responsibilities include handling customer inquiries, providing technical support, and ensuring satisfaction through effective communication and empathy. The position requires 12 years of call center experience, strong interpersonal skills, and adaptability to multishift environments.
Consultant Oracle Cloud PPM
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. The role involves delivering Oracle Cloud PPM projects, leading solution development, and supporting client success through expertise in finance, technology, and process optimization.
Java Software Developer
Company: IBM
Location: Hursley, GB
Posted Dec 17, 2025
This job description highlights opportunities to work on innovative WebSphere technologies, collaborate with senior engineers, and contribute to cloud-native and AI advancements in a supportive environment.
Infrastructure Specialist Jnr.
Company: IBM
Location: BRATISLAVA, SK
Posted Dec 17, 2025
The job description outlines a TAM role at IBM Infrastructure & Technology, focusing on client support, technical expertise, and career growth. It highlights responsibilities, required skills, and preferred qualifications, emphasizing a supportive environment and opportunities for innovation.