Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Client Engagement Ops Analyst - Content

Company: Kraken

Location: UK,Portugal,Ireland,Cyprus,Brazil

Posted Dec 16, 2025

Kraken promotes its mission to accelerate crypto adoption through a worldclass team and innovative products. The company emphasizes financial freedom, security, and education while seeking passionate candidates for roles in client experience and analytics.

Senior Software Engineer - Developer Platform

Company: Webflow

Location: USA

Posted Dec 16, 2025

Webflow seeks a Senior Software Engineer to contribute to their remote-first platform development, emphasizing scalability, innovation, and inclusive culture. The role offers competitive compensation, equity, and benefits like health coverage, flexible work, and career growth opportunities.

Java Software Engineer

Company: capital.com

Location: Remote

Posted Dec 16, 2025

This job posting highlights a leading trading platform seeking backend engineers with expertise in FinTech and blockchain. The role involves designing scalable systems, ensuring security, and contributing to a dynamic team. Competitive benefits include remote work options, performance bonuses, and career growth opportunities.

New Business Account Executive

Company: GitLab

Location: USA

Posted Dec 16, 2025

This job description highlights a high-impact role in GitLabs new business sales, emphasizing growth strategy, market expansion, and direct influence on company growth. The position requires strong B2B sales skills, prospecting expertise, and a startup mentality, with competitive compensation and a dynamic team environment.

Senior Manager - Engagement Manager

Company: GitLab

Location: USA

Posted Dec 16, 2025

This text describes a Senior Manager role in Engagement Management at GitLab, focusing on leading a team to drive Professional Services sales, aligning with customer outcomes, and collaborating with cross-functional teams. It outlines responsibilities such as forecasting bookings, developing strategies, coaching teams, and ensuring scalable sales motions. The role requires experience in subscription-based business models and strong leadership skills.

Account Executive

Company: Qualio

Location: Remote

Posted Dec 16, 2025

Qualio seeks an Account Executive to drive growth through consultative sales, offering competitive benefits and a mission to empower life science teams. The role involves building relationships, navigating sales cycles, and contributing to a diverse, inclusive team.

Technical Lead

Company: Nearform

Location: Ireland

Posted Dec 16, 2025

Nearform offers a permanent Technical Lead role in Ireland with remote options and travel. The position includes competitive benefits, flexible work, and a collaborative environment. The company emphasizes innovation, technical excellence, and professional growth.

Senior Product Analyst

Company: Grafana Labs

Location: Sweden

Posted Dec 16, 2025

This job posting highlights a remote Senior Product Analyst role at Grafana Labs with opportunities to work on analytics, documentation strategy, and open-source projects. The position offers competitive compensation, collaboration with cross-functional teams, and benefits like RSUs. Required skills include SQL, data tools, and experience with documentation impact measurement.

New Business Account Executive

Company: GitLab

Location: Canada

Posted Dec 16, 2025

This job description highlights a high-growth sales role focused on new business development, market expansion, and impactful contributions to company growth. It emphasizes skills in prospecting, consultative selling, and strategic territory planning, while showcasing a dynamic team environment with opportunities for development and success.

Senior Backend Engineer - Client integrations

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job description highlights a software engineering role with competitive compensation, equity options, and benefits like PTO and remote work flexibility. It emphasizes collaboration with a global team and opportunities for growth, while outlining technical requirements and career development prospects.

Senior Product Analyst

Company: Grafana Labs

Location: Spain

Posted Dec 16, 2025

This job posting describes a fully remote Senior Product Analyst role at Grafana Labs in Spain, focusing on analytics for documentation artifacts, collaboration with cross-functional teams, and measuring documentation effectiveness. It highlights competitive compensation and opportunities to work with tools like Grafana, BigQuery, and dbt.

Exclusive Operations Executive

Company: Justlife

Location: Egypt

Posted Dec 16, 2025

Justlife is seeking skilled professionals for a fast-growing tech startup in Dubai, offering opportunities to shape the future of home services. The role includes key operations responsibilities, collaboration with teams, and benefits like remote work, vacation perks, and career development. The company emphasizes a positive work culture, continuous learning, and a supportive environment for employees.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages