Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Regional Marketer, Migraine (Southeast Region)

Company: Axsome Therapeutics, Inc.

Location: Atlanta, GA

Posted Jan 26, 2025

Axsome Therapeutics Inc is hiring a Regional Marketer for the Southeast Region. The role involves KOL engagement, brand strategy support, and speaker bureau management. The ideal candidate should have a Bachelor's degree, 8+ years of pharmaceutical industry experience, and expertise in thought leader engagement, ad boards, and speakers bureau. The position requires 50-75% travel and offers a competitive salary range of $160,000 - $190,000.

Franchisee Sales Manager

Company: Crunchtime

Location: Atlanta, GA

Posted Jan 26, 2025

Crunchtime, a leading platform for global restaurant brands, is seeking a Franchisee Sales Manager with extensive experience in B2B SaaS. The role involves leading a team of Account Executives to drive sales opportunities, manage pipelines, and provide accurate forecasts. The ideal candidate should have a proven track record in managing AE teams, negotiating large deals, and coaching team members. The company offers a competitive pay, flexible PTO, international travel opportunities, and a strong company culture.

Director of Customer Success

Company: Evident

Location: Atlanta, GA

Posted Jan 26, 2025

Evident, a VC-backed technology startup based in Atlanta, GA, is seeking a Director of Customer Success to lead their growing team. The role involves managing accounts, driving customer adoption and retention, and fostering a positive customer experience. The ideal candidate should have a BSBA degree, 5+ years of Customer Success or Account Management experience, and a proven track record in driving NDR growth. The company offers competitive benefits, including stock options, unlimited PTO, and a supportive work environment.

Software Engineer, Distributed Systems (Go and/or Rust)

Company: Cloudflare

Location: Atlanta, GA

Posted Jan 26, 2025

Cloudflare is a rapidly growing company seeking talented Distributed Systems Engineers to work on high-impact projects. The role involves building and operating software that powers millions of Internet properties worldwide. Desirable skills include protocol-level understanding, proficiency in multiple programming languages (bonus points for Go and Rust), strong systems-level programming skills, and experience with continuous integration and source control. The company offers competitive compensation, equity participation, and a comprehensive benefits package.

Marketing Content Writer

Company: Applied Systems

Location: Atlanta, GA

Posted Jan 25, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking a skilled Marketing Content Writer for their Corporate Communications team. The role involves creating high-quality marketing communications, working with product marketing, and managing content and branding style guides. The ideal candidate should have a Bachelor's degree in marketing communications or related field, 2-4 years of B2B marketing experience, excellent communication skills, and proficiency in AP Style. Benefits include health insurance, retirement savings plans, and work-life balance initiatives. Applied Systems values diversity and inclusion, and is committed to career growth and success.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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