Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Platinion Enterprise Solutions Manager

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 23, 2025

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology. Founded in 1963, BCG has a long history of pioneering in the field of business strategy. The firm works closely with clients to drive positive societal impact and sustainable competitive advantage. BCG Platinion, a subsidiary launched in 2000, adds deep technical expertise to BCG's capabilities, focusing on areas like Architecture, Cybersecurity, Digital Transformation, and Enterprise Application. BCG Platinion's teams are interdisciplinary, collaborative, and agile, with extensive IT expertise. They support clients' total digital transformation through technology, design, cybersecurity, and risk management. The role involves managing large-scale ERP projects, restructuring business and IT processes, and optimizing ERP solutions. Candidates should have a degree in a relevant field, 6+ years of IT/ERP consulting experience, and expertise in platforms like SAP, Salesforce, Oracle, Workday, etc.

Business Expert

Company: Apple

Location: Atlanta, GA

Posted Jan 23, 2025

The Business Expert role at the Apple Store involves collaborating with businesses to help them thrive using Apple solutions. This role requires understanding business needs, introducing Apple products, generating leads, and building relationships. The ideal candidate should have experience in business sales, strong communication skills, and the ability to facilitate in-store events. Apple offers competitive pay, benefits including medical and dental coverage, retirement benefits, and educational reimbursement. The company is committed to inclusion and diversity.

Pharmacy Intern Grad

Company: Walgreens

Location: Valdosta, GA

Posted Jan 23, 2025

Insurance Agency Owner - Georgia

Company: American Family Insurance

Location: Atlanta, GA

Posted Jan 23, 2025

American Family Insurance is seeking highly motivated individuals to become Agency Owners. This opportunity allows for building a business, owning one's future, and creating financial stability. Agency Owners operate independently, managing sales, growth, and hiring a team. Benefits include financial security, extensive training, and unlimited compensation potential. Requirements include obtaining insurance licenses, passing background checks, and demonstrating a strong work ethic.

Dishwasher

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 23, 2025

Veterinary Assistant - 002111

Company: Banfield Pet Hospital

Location: Norcross, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers. These professionals work closely with other pet health care experts, advocating for pets and educating clients on pet health. They support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. Vet Assistants at Banfield use their technical skills daily, communicate effectively, and mentor team members. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

Cleaning Crew Member

Company: Cracker Barrel

Location: Valdosta, GA

Posted Jan 23, 2025

Host

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 23, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Ringgold, GA, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, flexible schedules, and competitive benefits. The company fosters a culture of belonging, encouraging employees to be themselves and celebrate differences.

Veterinary Assistant - 0005125

Company: Banfield Pet Hospital

Location: Decatur, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers, where professionals can advocate for pets, educate clients on pet health, and access learning opportunities for career advancement. The role involves assisting veterinarians and technicians, maintaining hospital standards, and educating clients about preventive care. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets, along with potential for professional growth and community involvement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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