Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

PHARMACY/CERTIFIED TECH

Company: Kroger

Location: Morrow, GA

Posted Jan 23, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and adhering to HIPAA regulations. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, and compounding medications. The role requires a high school diploma or equivalent, national/state registration, and the ability to handle confidential information. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

DAIRY/CLERK

Company: Kroger

Location: Canton, GA

Posted Jan 23, 2025

MEAT/CLERK

Company: Kroger

Location: Decatur, GA

Posted Jan 23, 2025

Engagement Director (Public Sector - Fed/Civ & Defense)

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce, a leading CRM company, is seeking an Engagement Director with 7+ years of Salesforce platform experience and 10+ years of consulting services. The role involves setting customers up for success, serving as a trusted advisor, and driving delivery of expected outcomes. Key responsibilities include pre-sales alignment, project kickoff, and maintaining executive relationships. The ideal candidate should have strong platform expertise, excellent communication skills, and the ability to manage multiple strategic clients. Salesforce offers a competitive salary range and a mission-driven work environment.

MEAT/CLERK

Company: Kroger

Location: Morrow, GA

Posted Jan 23, 2025

Cashier

Company: Kroger

Location: Peachtree City, GA

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Canton, GA

Posted Jan 23, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Newnan, GA

Posted Jan 23, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Salesforce Commerce Cloud Functional Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte Digital is seeking a Senior Consultant with extensive experience in Salesforce Commerce Cloud (SFCC) for their Digital Web team. The role involves leading and facilitating working sessions to understand client's current eCommerce processes and technology, and supporting the implementation that follows. The consultant will help clients unlock the business value of SFCC, specifically Salesforce B2B Commerce Cloud, by leading project discovery workshops, assessing business requirements, and communicating platform capabilities effectively. They will also identify process pain points, create feature and technical roadmaps, and drive client functional requirements and eCommerce best practice adoption. The ideal candidate should have 5+ years of IT experience, 2+ years in Commerce implementation/Architecture, and experience with at least one Salesforce B2B Commerce or 'CloudCraze' implementation.

Grocery Clerk

Company: Kroger

Location: Suwanee, GA

Posted Jan 23, 2025

Cashier

Company: Kroger

Location: Calhoun, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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