Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

SFCC B2B Architect

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

O9 Solution Architect - Supply Chain Planning Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture is seeking a Solution Architect - Supply Chain Planning Manager. The role involves serving as the chief planner/architect for delivery initiatives, configuring systems to support business requirements, and architecting planning solutions using O9 and MRP. The ideal candidate should have a Bachelor's degree or equivalent with a minimum of 3 years of experience in implementing O9 modules. Additional experience in designing solutions in O9, hands-on experience with various planning processes, and knowledge of integrating planning functions with other business functions are beneficial. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Workday HCM and Compensation - Higher Ed

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture is seeking a Workday HCM/Compensation Lead for their Higher Education Team. The role involves designing and optimizing cloud-based data-reporting operations, focusing on finance, analytics, planning, and HR. The successful candidate will architect Workday HCM solutions, provide subject matter expertise, and advise clients on industry standards. They will also manage client relationships, resolve functional issues, and ensure the client leverages Workday best practices. Accenture offers opportunities for professional growth, including training and expanding expertise in additional functional areas.

Banking Digital Management Consulting Manager (S)

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture Consulting is a leading global professional services company, offering a wide range of services in strategy, consulting, interactive, technology, and operations. They emphasize digital capabilities across all services and have a vast network of Advanced Technology and Intelligent Operations centers. With over 506,000 employees in more than 120 countries, Accenture Consulting focuses on continuous innovation to enhance client performance and create lasting value. The Management Consulting Manager role involves designing and implementing business changes for commercial banking, requiring industry experience, business and technology expertise, and successful consulting engagements. The role also involves developing and managing relationships with client executives, and expertise in commercial lending platforms like Loan IQ, nCino, and Salesforce.com.

Software Engineering Senior Analyst

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture is seeking a passionate Java engineer with at least 2 years of development/architecture experience and 1 year of Java enterprise application development experience. The ideal candidate should have experience with Spring or Spring Boot and be familiar with DevOps and Agile engineering practices. Accenture, a leading systems integrator, offers opportunities to work with the world's largest companies and government agencies, contributing to the Open Source community. The company is committed to employee development and has been recognized as one of Fortune's 100 Best Companies To Work For for 10 consecutive years.

Dishwasher

Company: Cracker Barrel

Location: Norcross, GA

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Norcross, GA emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Dishwasher

Company: Cracker Barrel

Location: Tifton, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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