Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0750)

Company: Target

Location: Valdosta, GA

Posted Jan 23, 2025

Target is offering an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Employees are expected to communicate effectively, remain focused in a fast-paced environment, and handle cash transactions accurately. The position requires flexibility, as shifts may vary, and regular attendance is necessary. Successful candidates will receive training and have the opportunity to develop skills for a career at Target.

Retail Sales Associate - N Georgia Premium

Company: Gap Inc.

Location: Dawsonville, GA

Posted Jan 23, 2025

Gap, an iconic American brand, is seeking a customer service-oriented individual to engage and connect with customers, providing excellent service and product expertise. The role involves assisting customers, offering style suggestions, promoting loyalty programs, and ensuring a seamless omni-channel experience. The ideal candidate is a good communicator, problem solver, and team player, with the ability to handle customer interactions professionally. Benefits include merchandise discounts, competitive Paid Time Off, volunteer hours, extensive 401(k) plan, and comprehensive insurance. Gap Inc. is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Principal Business Consultant, Infrastructure

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk is seeking a Principal Consultant for Infrastructure to work with their largest customers, defining innovative design, engineering, construction, and management strategies. The role involves leading transformational change, building effective organizations, and ensuring exceptional delivery against the Customer's Success Plan. The ideal candidate should have a Bachelor's degree in a related field, at least seven years of experience in the Civil Engineering/Infrastructure industry, and strong skills in strategic thinking, innovation, program management, and communication. Preferred qualifications include advanced knowledge of Autodesk products and industry practices.

Operations & Technology Transformation, Guidewire Developer - ETL/Data Migration - Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's Operations and Technology Transformation team offers market-leading expertise in various sectors, including Insurance. They advise, design, implement, and deploy innovative technology-enabled solutions. The ideal candidate for the Senior Consultant, Operations & Technology Transformation, Insurance, Guidewire Developer - ETL/Data Migration role is curious, analytical, and confident with a passion for the insurance industry. They should have extensive experience in Property & Casualty Insurance Solutions with Guidewire, Duck Creek, Majesco, or similar packages, and 4 years of hands-on ETL experience with Informatica and/or Microsoft SSIS. The role involves leading client interactions, defining systems strategy, developing system requirements, and managing large-scale system implementations.

Service Technician II

Company: Windsor Communities

Location: Norcross, GA

Posted Jan 23, 2025

Spring Internship - Management Trainee Intern

Company: Enterprise Mobility

Location: Statesboro, GA

Posted Jan 23, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a team-based environment. Interns will handle tasks such as managing a fleet of vehicles, customer service, marketing strategies, and building relationships. The role pays $15/hour and is located in Statesboro, GA. Qualifications include being at least 18 years old, a current college/university Junior or Senior, having 6 months of relevant experience, a valid driver's license, and U.S. work authorization. The internship runs for 10-12 weeks starting the week of February 11th, 2025.

Associate Technical Account Manager, CPG Ads & Promotions

Company: DoorDash

Location: Atlanta, GA

Posted Jan 23, 2025

DoorDash is seeking a candidate for a unique role in their Advertising & Promotion team. The role involves influencing the product roadmap, serving as a first line of defense for API partners, owning API documentation, and triaging advertiser inbounds. The ideal candidate should have 4+ years of experience in technical account management, platform integrations, or product management, with a strong knowledge of APIs and the ability to translate technical concepts to business solutions. They should be analytical, a relationship builder, and comfortable with Excel and SQL. The role offers a competitive salary and comprehensive benefits package.

Shift Supervisor Trainee

Company: CVS Health

Location: Savannah, GA

Posted Jan 23, 2025

Financial Services Asset Management Advisory Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 23, 2025

PwC is offering a Manager position in its Customer Service practice within Operations Consulting services. The role involves helping clients optimize their operations for competitive advantage, focusing on product innovation, supply chain, procurement, manufacturing, service operations, and capital asset programmes. The Manager will work as part of a team, solving complex business issues, and developing new skills. Key responsibilities include coaching team members, analyzing complex ideas, and using data to inform decisions. The ideal candidate will have a Bachelor's degree in Accounting & Finance, Business Administration/Management, Corporate Finance, or Economics and Finance, with at least 6 years of experience. A Master's degree in Business Analytics, Financial Mathematics, or related fields is preferred. PwC is committed to diversity and equal opportunity, and offers a competitive salary range of $100,000 - $232,000.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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