Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Clinical Innovation Payer Quality Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

The job description outlines a Payment Quality Manager role at Accenture Consulting, focusing on Clinical Innovation for Payer clients. Key responsibilities include leading project delivery, managing client relationships, identifying business problems, and driving transformation through people and process changes. The ideal candidate should have consulting experience, quality improvement knowledge, and strong analytical skills. They should also be able to articulate high-level client value, develop creative solutions, and possess excellent interpersonal skills. The role involves delivering data-driven consulting programs and contributing to thought capital creation. The company emphasizes diversity, equal opportunity, and commitment to veterans and individuals with disabilities.

Manager of Third Party Services

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Mortgage Cadence, a subsidiary of Accenture, is seeking a Services Development Manager with 4+ years of experience in contract negotiations, vendor management, sourcing, and procurement. The role involves driving sales and revenue enablement for new and emerging products, benchmarking product performance, and operationalizing pricing and bundling programs. The company values diversity and inclusion, and offers competitive compensation ranging from $99,900 to $168,499 per year in Colorado.

Member Frontline Cashier

Company: Walmart

Location: Buford, GA

Posted Jan 23, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health, financial, and paid time off benefits. The position also offers opportunities for career growth and development through Live Better U, a company-paid education benefit program.

Sales & Marketing Consultant

Company: Sinclair Broadcast Group

Location: Macon, GA

Posted Jan 23, 2025

Sinclair, Inc. is seeking a marketing specialist and sales professional to drive growth of assigned accounts, uncover new opportunities, and nurture strong relationships with existing clients. The role involves delivering weekly revenue forecasts, creating effective marketing campaigns, analyzing sales reports, and providing superior customer service. Preferred skills include familiarity with cross-platform marketing solutions, CRM platforms, and excellent communication skills. The company values respect, collaboration, and customer focus.

Java Developer

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture, a leading systems integrator for major cloud providers, is seeking a passionate Java Engineer with at least 3 years of experience. The role involves working in a fast-paced agile environment, solving complex problems, and contributing to the future of cloud technologies. Accenture is committed to innovation, diversity, and employee development, having been recognized as one of Fortune's 100 Best Companies To Work For for 10 consecutive years.

Training Specialist

Company: ServiceTitan

Location: Atlanta, GA

Posted Jan 23, 2025

ServiceTitan is seeking a Training Specialist with 2-6 years of experience in delivering remote and on-site instructor-led training, preferably in a software customer training environment. The role involves becoming an expert in ServiceTitan's software and the home services industry, delivering engaging training courses, and contributing to video and e-learning content. The ideal candidate will also assist in developing and maintaining training programs, piloting new training initiatives, and contributing to special projects. ServiceTitan offers a range of benefits including work-life balance, family-friendly policies, ongoing learning opportunities, and comprehensive health and wellness programs.

Business & Integration Architecture Associate Manager - Products

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture, a leading global professional services company, is seeking a highly talented, passionate individual with at least 6 years of professional experience, preferably in the Products Industry. The role involves client relationship management, account growth, system integration, application outsourcing, and ongoing learning. The successful candidate will have experience with package or custom applications, end-to-end implementations, and business transformation programs. Accenture offers opportunities for continuous learning and development, and is committed to diversity and inclusion. The role requires travel, currently restricted to client-essential activities due to COVID-19.

Manager, AV Operations Standards and Partner Process

Company: Uber

Location: Atlanta, GA

Posted Jan 23, 2025

Uber is expanding its platform to include autonomous vehicles for mobility and delivery, aiming to create a hybrid network of human-driven and autonomous vehicles. The company is positioning itself as a leader in AV technology, offering operational standards and support for fleet operators. The role involves developing and implementing operational standards, managing document change, collaborating with internal and external partners, and fostering a culture of success among global partners. The job requires a bachelor's degree, 5+ years of experience in policy writing and documentation change management, and strong understanding of AV technologies and industry regulations.

Operating Model Strategist Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture Strategy is seeking a seasoned Strategy Consulting professional with extensive experience in operating model strategy, leadership, and management skills. The role involves designing business and function operating models, supporting clients in various business objectives, and defining the right organization structure. The ideal candidate should have a minimum of 5 years of experience in operating model strategy, preferably in a consulting firm, and a Bachelor's degree. Bonus points for an MBA, experience in Strategic Cost Reduction, Digital Transformation, and analytics tools. Accenture offers a competitive salary, comprehensive benefits, and opportunities for career advancement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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