Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Shift Lead

Company: Walgreens

Location: Newnan, GA

Posted Jan 23, 2025

Shift Lead

Company: Walgreens

Location: Griffin, GA

Posted Jan 23, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Griffin, GA, with a salary range of $17 - $19 hourly.

Customer Service Associate

Company: Walgreens

Location: Decatur, GA

Posted Jan 23, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens. The role offers a salary range of $15 - $17.5 per hour.

Customer Service Associate

Company: Walgreens

Location: Savannah, GA

Posted Jan 23, 2025

The text describes a job role focused on delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, providing efficient checkout service, resolving customer issues, and sharing customer service best practices with team members. The role also involves operational tasks such as maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Associate Sales Representative - Atlanta, GA - Orthopaedic Instruments

Company: Stryker

Location: Atlanta, GA

Posted Jan 23, 2025

Stryker, a global leader in medical technologies, is seeking an Orthopaedic Instruments Associate Sales Representative. The role involves promoting and selling Stryker ST products, conducting product evaluations, and providing excellent customer service. The ideal candidate is a challenger, team player, charismatic networker, strategic closer, customer-oriented achiever, and game changer. Stryker offers comprehensive benefits, in-house product training, and field sales training. The company is committed to making healthcare better through innovative products and services.

Host

Company: Cracker Barrel

Location: Morrow, GA

Posted Jan 23, 2025

Operations Systems Analyst

Company: Sysco

Location: College Park, GA

Posted Jan 23, 2025

This Operations position at Sysco Atlanta, LLC involves managing, upgrading, and maintaining various systems within a region to enhance profitability and productivity. Responsibilities include validating data, performing statistical analysis, training users, recommending system upgrades, and collaborating with other departments. The role requires a high school diploma or equivalent and 1-3 years of operations experience with information systems. The ideal candidate should possess strong analytical skills, technical knowledge, and the ability to work in a fast-paced environment.

Field Service Engineer-Pharmacy Automation

Company:

Location: Atlanta, GA

Posted Jan 23, 2025

McKesson, a Fortune 10 company, is seeking a Field Service Technician. The role involves installation, configuration, maintenance, troubleshooting, and repair of customer systems and equipment. The technician will work on-site or off-site, collaborating with other teams or third parties. Key responsibilities include acting as a service representative, performing preventive maintenance, ensuring customer satisfaction, and maintaining equipment inventory. The ideal candidate should have a college diploma in electronics, robotics, or electromechanics, and at least 5 years of field service experience. Additional qualifications include experience with pneumatic and robotics systems, complex electronic control systems, and healthcare or pharmaceutical industry knowledge. McKesson offers a competitive compensation package, comprehensive benefits, and a culture that values integrity, customer-first service, accountability, respect, and excellence.

Tax Legal Business Associate Manager TTC

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's Tax Technology Consulting (TTC) team is seeking a Legal Technology Manager to join their expanding team. The role involves managing client interactions, optimizing legal processes using technology, identifying and implementing innovative solutions, providing support and training, and contributing to business development. The ideal candidate should have 5+ years of experience in legal and/or technology solutions, implementation experience with CLM software, and familiarity with document extraction tools, data wrangling tools, and visualization/BI tools. A hybrid work model is required, with US Tax professionals needing to co-locate in person 2-3 days per week. The role offers a competitive wage range of $108,430 to $246,870, and potential participation in a discretionary annual incentive program.

Inventory Specialist

Company: Walgreens

Location: Savannah, GA

Posted Jan 23, 2025

The role involves executing, monitoring, and training inventory best practices for the entire store, including both front end and pharmacy. Key responsibilities include supporting pharmacy inventory management activities, championing On-Shelf Availability, and ensuring accuracy of planograms. The individual is also responsible for reviewing and coordinating the proper use of reports and system applications, and executing front end and pharmacy asset protection techniques. Customer experience is a focus, with engagement, issue resolution, and sharing of best practices being key aspects. Operations involve executing and coaching team members on warehouse and vendor inventory management processes, and completing various pricing activities. The role requires maintaining accurate inventory counts, ensuring compliance with state and local laws, and assisting in the maintenance of inventory records. The candidate should have one year of prior retail work experience, fluency in English, and a willingness to work flexible hours.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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