Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Manager, PMO

Company: Eaton

Location: Peachtree City, GA

Posted Jan 22, 2025

Pharmacy Technician

Company: Kroger

Location: Gainesville, GA

Posted Jan 22, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Intern

Company: CVS Health

Location: Atlanta, GA

Posted Jan 22, 2025

Patient Care Technician(PCT)

Company: DaVita

Location: Hinesville, GA

Posted Jan 22, 2025

Business Office Associate - Lead

Company: CarMax

Location: Columbus, GA

Posted Jan 22, 2025

CarMax is seeking a Peer Leader for Business Office Associates in Columbus, GA. The role involves mentoring associates, processing and auditing sales paperwork, managing cash, and providing customer service. Key responsibilities include delegating tasks, handling customer issues, and ensuring adherence to CarMax guidelines. The ideal candidate should have supervisory experience, strong decision-making skills, and the ability to work in a fast-paced environment. CarMax is recognized for its commitment to training, diversity, and providing an excellent work environment.

Bakery/Deli Clerk

Company: Kroger

Location: Newnan, GA

Posted Jan 22, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, recommending items, using equipment according to guidelines, preparing foods according to logs, measuring ingredients, labeling and stocking merchandise, reporting discrepancies, understanding store layout, staying current with ads, gaining product knowledge, maintaining inventory, ensuring proper temperatures, promoting trust, answering customer questions, adhering to food safety regulations, reinforcing safety programs, displaying a positive attitude, practicing preventive maintenance, and reporting accidents or issues. The role requires strong customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Store Associate

Company: CVS Health

Location: College Park, GA

Posted Jan 22, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

PRODUCE/CLERK

Company: Kroger

Location: Carrollton, GA

Posted Jan 22, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of Friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness. The role requires effective communication, stress management, and the ability to work in a high-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PRODUCE/CLERK

Company: Kroger

Location: Alpharetta, GA

Posted Jan 22, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of Friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness of merchandise. The role requires effective communication, stress management, and adherence to safety procedures. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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