Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Service Technician Sr - DISPATCHED FROM HOME

Company: Aramark

Location: Atlanta, GA

Posted Jan 21, 2025

The Service Technician Sr - SBE role involves repairing and reconditioning equipment at Market Centers or customer locations. Responsibilities include diagnosing mechanical, electrical, and plumbing issues, providing customer assistance, and maintaining equipment. The role requires a high school diploma, repair skills, and the ability to learn about water line connections and various types of lines. Physical demands include lifting, bending, and extended standing. Aramark values equal employment opportunity and employee development.

Substation Physical Engineer

Company: Leidos

Location: Atlanta, GA

Posted Jan 21, 2025

Leidos is seeking a Substation Physical Engineer with experience in executing substation physical projects. The role involves designing substation electrical projects using knowledge of digital logic design, AC and DC circuits. Successful candidates will work in a fast-paced, diverse environment with opportunities for career development, including EIT, PE, and PMP certifications. The position requires excellent communication skills, ability to meet deadlines, and extensive expertise in physical engineering design package drawings. Leidos is a leading solutions provider in the power delivery sector, recognized by ENR as a top T&D firm.

Sr Enterprise Account Executive - Strategic Retail

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role based in Atlanta, requiring 10+ years of sales experience, preferably in software or solutions sales. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The company values inclusivity and welcomes candidates from diverse backgrounds.

Mergers & Acquisition Strategy Manager/Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 21, 2025

Accenture Strategy & Consulting is seeking a high-energy Strategy guru with M&A expertise. The role involves developing inorganic growth strategies, leading cross-functional teams, and conducting rigorous analysis to identify value creation opportunities for clients. The ideal candidate has at least 4 years of experience in merger integration or divestitures, strong quantitative skills, and the ability to interact with C-suite executives. The position offers the chance to work with smart, driven colleagues and innovate within a strategic framework. Travel is currently restricted to client-essential activities due to COVID-19.

Cook - Berry College

Company: Aramark

Location: Rome, GA

Posted Jan 21, 2025

Store Associate

Company: CVS Health

Location: Suwanee, GA

Posted Jan 21, 2025

Assistant Store Leader

Company: Kroger

Location: Macon, GA

Posted Jan 21, 2025

The job description outlines responsibilities for a store management role at Kroger. Key duties include overseeing all departments, ensuring a positive customer experience, leading teams in merchandising initiatives, managing store operations in the manager's absence, and achieving sales, wage, and profit budgets. The role also involves promoting inclusive leadership, building community relationships, and providing performance feedback to associates. Qualifications include a high school diploma, relevant experience, and staff supervisory experience. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Utility Industry Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 21, 2025

Accenture's Transmission and Distribution practice is seeking experienced utility industry professionals to modernize the grid with cutting-edge solutions. The role requires expertise in smart infrastructure, AI, blockchain, and robotics to create efficient, reliable, and sustainable systems. The ideal candidate should have a proven track record in leading transformation, possess strong communication skills, and be ready to travel to client locations.

MEAT/CLERK

Company: Kroger

Location: Norcross, GA

Posted Jan 21, 2025

Field Engineer Level 3 or 4

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 21, 2025

Northrop Grumman is seeking a Field Engineer Level 3 or 4 for the Battlefield Airborne Communications Node (BACN) Program in Warner Robins, GA. The role involves developing technical expertise across engineering, supporting operations and maintenance of complex tactical communication systems, performing preventative and corrective maintenance, troubleshooting hardware/software issues, and administering equipment and environments. The ideal candidate will have a Bachelor's or Master's degree in Science, US Citizenship, and an active Secret security clearance. Preferred qualifications include knowledge of Link-16, VMF, SADL, SAT-J and/or JREAP-C, experience with operating PRC-117, ARC-210, SADL, MIDS JTRS radios, and DoD 8570 IAT Level II or greater certifications. The salary range is $78,700 - $118,100, with potential for bonuses and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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