Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Service Consultant

Company: CarMax

Location: Morrow, GA

Posted Jan 21, 2025

CarMax is seeking a Service Customer Advocate to deliver exceptional customer service. The role involves acting as a liaison between customers and retail technicians or mechanical associates, managing repair orders, and ensuring customer understanding of all recommendations and repairs. The ideal candidate will demonstrate strong interpersonal, communication, and customer service skills, and be able to work in a high-energy, fast-paced environment. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For.

Retail Supervisor, Product Operations - Merchant's Walk

Company: Gap Inc.

Location: Marietta, GA

Posted Jan 21, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves supporting store leadership, modeling selling behaviors, and ensuring a positive customer experience. Key responsibilities include treating customers and employees with respect, promoting loyalty programs, and maintaining store compliance. The ideal candidate is tech-savvy, flexible, and able to lift up to 30 pounds. Old Navy offers competitive benefits, including merchandise discounts, paid time off, and a robust 401(k) plan.

Store Associate

Company: CVS Health

Location: Savannah, GA

Posted Jan 21, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, managing cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Registered Nurse

Company: DaVita

Location: College Park, GA

Posted Jan 21, 2025

DaVita is seeking a self-motivated, organized Registered Nurse for a Peritoneal Dialysis position in College Park, Georgia. The role involves providing comprehensive patient care, educating patients on peritoneal dialysis, and managing their cases independently. Dialysis experience is not required, and new nurses will receive a 9-12 week paid training. The position offers a competitive benefits package, career growth opportunities, and a flexible schedule. Requirements include a current RN license, at least 12 months of RN experience, a valid driver's license, and basic computer skills.

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 21, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Member Specialist

Company: Walmart

Location: Gainesville, GA

Posted Jan 21, 2025

The job involves maintaining a clean and organized area, providing excellent member service, assisting with security and safety, training new associates, and complying with company policies. Benefits include competitive pay, health benefits, financial benefits, paid time off, and various other perks. The role requires customer service and retail experience, preferably with front-end equipment operation and mobile retail applications.

Floor Sales Consultant Part Time

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 21, 2025

Inventory Associate

Company: CarMax

Location: Augusta, GA

Posted Jan 21, 2025

CarMax is offering a career opportunity in the auto industry as an Inventory Associate. The role involves learning the business from the ground up, focusing on customer experience, and maintaining vehicle inventory. The job requires a high level of motivation, good communication skills, and the ability to work outdoors in various weather conditions. CarMax is known for its innovative approach in the auto industry, being the nation's largest used car retailer with over 200 locations. The company offers a range of benefits including paid vacation, medical and retirement plans, and car purchase discounts. CarMax is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For®.

Branch Manager - Georgia South - Atlanta, GA

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 21, 2025

The job posting is for a Branch Manager position in Branch Banking. The role involves creating a world-class customer experience, educating clients on digital platforms, building partnerships with local businesses, and coaching employees. The ideal candidate should have strong leadership experience, a proven track record in coaching and empowering employees, and the ability to manage competing priorities effectively. They must also be able to adapt to a changing environment and make strong decisions. The position requires successful completion of the Branch Manager training program and NMLS registration under the SAFE Act. The company, Chase, is a leading financial services firm committed to creating engaged, lifelong relationships with customers and promoting diversity and inclusion.

Retail Sales Associate (Early Morning) - Camp Creek M/P

Company: Gap Inc.

Location: College Park, GA

Posted Jan 21, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. They offer high-quality, affordable essentials for the whole family. The company, founded in 1994, values a fast-paced, playful work environment. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include merchandise discounts, competitive Paid Time Off, volunteer hours, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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