Customer Success Manager Jobs in Atlanta, GA

42,458 open positions · Updated daily

Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Store Leader

Company: Apple

Location: Atlanta, GA

Posted Jan 21, 2025

Apple Retail is where the best of Apple comes together to deliver an only-at-Apple experience. The Store Leader builds and leads a team to engage and support customers in a dynamic environment, fostering a culture of inclusion and diversity.

Senior Managing Consultant, Services Business Development- Regionals/Open Banking (Open to Remote US)

Company: Mastercard

Location: Atlanta, GA

Posted Jan 21, 2025

Mastercard Services, the professional services arm of Mastercard Worldwide, is seeking a Senior Managing Consultant for Services Business Development in the Regionals/Open Banking sector. The role involves leading sales calls, new client development, and contributing to Mastercard Worldwide deal bids. The ideal candidate should have extensive experience in management consulting or relevant industry, preferably with knowledge of payment business, security solutions, and open banking capabilities. They should possess excellent verbal and written communication skills, analytical skills, and the ability to think from the customer's perspective. The role offers a competitive salary range of $161,000-$250,000 and comprehensive benefits, including health insurance, flexible spending accounts, paid leaves, 401k with a company match, and more.

Critical/Major Incident Manager II - Hybrid

Company: Unum Group

Location: Atlanta, GA

Posted Jan 21, 2025

Unum, a Fortune 500 company, is undergoing a digital transformation and seeks innovative IT professionals to enhance customer experience and challenge industry norms. The company offers competitive benefits and a supportive work environment. The Critical/Major Incident Manager II role involves leading incident responses, managing change, and ensuring service performance. Key requirements include ITIL certification, strong communication, and leadership skills. The position offers a salary range of $73,300.00-$150,500.00 along with comprehensive benefits.

Retail Merchandising Supervisor

Company: Staples

Location: Norcross, GA

Posted Jan 21, 2025

Staples is hiring for Merchandising & Inventory Supervisors, offering full-time hours, generous paid time off, career development, and comprehensive benefits. The role involves managing inventory, executing product activities, delivering exceptional customer service, and coaching a team. Essential skills include flexibility, team management, and ability to multitask in a fast-paced environment. Preferred experience includes key holder experience in retail.

Pharmacy Technician

Company: CVS Health

Location: Conyers, GA

Posted Jan 21, 2025

Patient Care Technician

Company: DaVita

Location: Roswell, GA

Posted Jan 21, 2025

DaVita, an Italian term for 'giving life', is recruiting a Patient Care Technician for an outpatient dialysis center in Roswell, Georgia. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and extensive paid training is provided. The position offers career advancement opportunities through DaVita's Clinical Ladders program and tuition assistance for those interested in becoming a DaVita RN. The work is physically demanding, requiring long hours on feet, and flexibility to work mornings, evenings, weekends, and holidays.

70120-Merchandise Associate

Company: The TJX Companies, Inc.

Location: Gainesville, GA

Posted Jan 21, 2025

HomeGoods is seeking a customer-focused individual to contribute to their career growth. The role involves delivering excellent customer service, maintaining a clean store, and adhering to operational standards. Cross-training in various areas of the store is required. The company values strong communication, organization, and the ability to multitask. Benefits include an associate discount, health insurance, and a 401(k) plan. The starting pay is between $12.00 and $12.50 per hour. HomeGoods emphasizes a culture of embracing differences and supporting each other, referred to as 'Discover Different'.

Personal Banker

Company: PNC

Location: Douglasville, GA

Posted Jan 21, 2025

PNC is seeking a Branch Sales and Service Associate to strengthen customer relationships, manage sales processes, and deliver excellent customer experiences. The role involves proactive sales conversations, identifying opportunities to improve customers' financial wellbeing, and collaborating with ecosystem partners to grow customer share of wallet.

Pharmacy Intern

Company: CVS Health

Location: Dawsonville, GA

Posted Jan 21, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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