Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Sr. Lead Analyst, Customer & Marketing Insights

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Dec 23, 2024

Chick-fil-A is seeking a Senior Lead Insights Analyst for Customer & Market Insights. The role involves serving as an analytic liaison between the team and internal stakeholders, focusing on order fulfillment channels, especially owned and third-party delivery. The candidate will partner with leaders across Chick-fil-A to evaluate performance, identify innovative ways to enhance the customer order fulfillment experience, and provide thought leadership for business growth. Minimum qualifications include a Bachelor's Degree, 4+ years of relevant experience, strong analytical skills, and proficiency in database queries or programming languages. Preferred qualifications include a quantitative field degree, Python or R experience, and sales or retail industry data analysis experience.

Financial Analyst

Company: Taylor Morrison

Location: Alpharetta, GA

Posted Dec 23, 2024

The Financial Analyst role at Taylor Morrison involves working closely with departmental leaders on financial policies, planning, reporting, and controls. Key responsibilities include preparing annual and quarterly budgets, analyzing proformas for new community opportunities, and creating monthly management accounts. The role requires strong analytical skills, attention to detail, and experience in financial analysis. A Bachelor's degree in Accounting or Finance is required, along with 2+ years of financial/accounting experience. The position involves extensive interaction with various teams, and the ability to perform ad hoc financial analysis.

Pharmacy Technician

Company: CVS Health

Location: Douglasville, GA

Posted Dec 23, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Quality Assurance Manager

Company: National Power, LLC

Location: Atlanta, GA

Posted Dec 23, 2024

National Power LLC is seeking a Quality Assurance Manager to join their growing team. The ideal candidate will have extensive hands-on experience with HVAC systems, electrical infrastructure, and power generation equipment. The role involves overseeing the quality of services rendered by vendors for HVAC systems, generators, electrical fire suppression, and telemetry monitoring systems. The successful candidate will need to develop and maintain service quality control systems, regularly evaluate vendor services, collaborate with cross-functional teams, perform technical inspections, evaluate electrical systems, inspect service quality, keep accurate documentation, conduct service quality audits, track and resolve service quality issues, and implement training programs.

Cashier

Company: Kroger

Location: Atlanta, GA

Posted Dec 23, 2024

The job description emphasizes the importance of providing exceptional customer service, maintaining a safe and clean environment, and adhering to company policies and procedures. The role requires strong communication skills, ability to handle stressful situations, and knowledge of basic math. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, and tuition reimbursement.

Account Manager, Client Services

Company: Octagon

Location: Atlanta, GA

Posted Dec 23, 2024

The job posting is for an Account Manager position in the client services department of Octagon, a global sports entertainment and experiential marketing arm of the Interpublic Group. The role requires 4+ years of partnership experience, exceptional organizational skills, and the ability to work flexible hours and travel domestically and internationally. The team is looking for someone who is a quick learner and can support the day-to-day communications with partners and clients, manage hospitality and ticketing assets, and manage a Senior Account Executive. The Account Manager will be required to work at least 3 days a week from Octagon's office or the client's office in Atlanta, GA. The role offers a comprehensive benefit package, including unlimited PTO, competitive insurance plans, a 401K program with company match, an Employee Stock Purchase Plan, and more.

Operations Manager - Regional Distribution Center - Midway, GA

Company: Target

Location: Hinesville, GA

Posted Dec 23, 2024

Target offers a competitive salary range of $69,000.00 - $124,200.00, with pay based on factors like labor markets, education, experience, and certifications. Benefits include health insurance, 401(k), employee discount, and paid leave. An Operations Manager role focuses on safety, leadership, and team productivity, with autonomy to innovate and solve problems.

Client Support Consultant/Customer Service

Company: ADP

Location: Alpharetta, GA

Posted Dec 23, 2024

ADP is seeking a Senior Client Support Consultant with at least 7 years of customer service experience. The role involves providing client support, troubleshooting payroll issues, and upgrading knowledge on payroll, compliance, and ADP solutions. The ideal candidate should have a strong focus on client satisfaction, excellent communication skills, and the ability to work in a metrics-driven environment. ADP offers career advancement, award-winning training, and a culture of collaboration and belonging. The company is committed to diversity, equity, and inclusion, and provides best-in-class benefits.

Patient Care Technician

Company: DaVita

Location: Peachtree City, GA

Posted Dec 23, 2024

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves providing direct patient care, monitoring patients, and educating them on kidney dialysis. No prior dialysis experience is required, and DaVita offers comprehensive training. The position offers career growth opportunities, including tuition assistance for nursing degrees and leadership training. The work involves long hours, including mornings, evenings, weekends, and holidays. DaVita values diversity and belonging, ensuring equal opportunities for all candidates.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Atlanta, GA

Posted Dec 23, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent communication skills, the ability to work without supervision, and basic math skills. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Access Development Manager, Southeast Zone

Company: Madrigal Pharmaceuticals

Location: Atlanta, GA

Posted Dec 23, 2024

The text describes a job posting for an Access Development Manager position at Madrigal. The role involves supporting the Director of Access and Reimbursement, managing casework, and driving access solutions at the zone level. The ideal candidate should have a Bachelor's degree in healthcare business or a related field, 3+ years of experience in pharmaceutical access and reimbursement, and strong understanding of healthcare reimbursement processes. The role requires managing multiple priorities, communicating with cross-functional teams, and ensuring compliance with relevant regulations and company policies.

Pharmacy Technician

Company: CVS Health

Location: Calhoun, GA

Posted Dec 23, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. The company offers a supportive environment, training, and opportunities for career growth. The ideal candidate should have attention to detail, customer service skills, and basic mathematical reasoning. Previous pharmacy or retail experience is preferred but not required.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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