Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Retail Sales Associate

Company: The TJX Companies, Inc.

Location: Canton, GA

Posted Dec 21, 2024

Homesense is a company that encourages employees to let their personality shine and offers high-quality, unique pieces. They value a positive work environment, customer service, and continuous learning. The role involves delivering excellent customer experiences, maintaining a clean store, and adhering to operational standards. Benefits include discounts, 401(k) contributions, and various insurances. The company embraces diversity and offers opportunities for career growth.

Retail Sales Associate, Full Time - Tanger Out Savannah

Company: Gap Inc.

Location: Savannah, GA

Posted Dec 21, 2024

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the entire family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be communicative, tech-savvy, and problem-solvers, with a focus on continuous improvement. Old Navy offers competitive benefits including merchandise discounts, paid time off, and extensive health insurance.

RETAIL ASSOCIATE

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Dec 21, 2024

Marshalls is seeking a customer service-oriented individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean store, and adhering to operational standards. The company culture encourages discovery, change, and mutual support. Benefits include an associate discount, 401(k), and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Direct Sales Agent Specialist (2685) - Direct Auto

Company: Allstate

Location: Decatur, GA

Posted Dec 21, 2024

National General, part of The Allstate Corporation, offers diverse insurance products through a network of agents and directly to consumers. The Direct Sales Agent Specialist role involves driving new business sales, understanding customer needs, and building rapport. Key responsibilities include closing sales, meeting sales goals, leveraging community contacts, and staying updated on company policies. The company values inclusivity and diversity, offering competitive compensation and benefits.

Retail Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Dec 21, 2024

HomeGoods is seeking a dedicated individual for a floor care role in their Atlanta store. The position involves maintaining a clean and organized store environment, operating the scrubber and buffer, and adhering to all operational and merchandising standards. The ideal candidate should possess excellent customer service skills, strong organizational abilities, and physical stamina for cleaning tasks. They should also be flexible, capable of multi-tasking, and have strong communication skills. HomeGoods offers a supportive work environment, encouraging individual growth and diversity. The role comes with a competitive starting pay range of $13.00 to $13.50 per hour, along with a comprehensive benefits package.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Augusta, GA

Posted Dec 21, 2024

The role of an Online Grocery Pick-Up Clerk, or In-Store Grocery Shopper, involves selecting and gathering products for online orders with attention to freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The position requires working with minimal supervision, strong communication skills, and adherence to food safety procedures. Kroger, a large national grocer, values respect, honesty, and diversity, and offers growth opportunities for dedicated individuals.

Pharmacy Intern

Company: CVS Health

Location: Augusta, GA

Posted Dec 21, 2024

CVS Health offers challenging opportunities for pharmacy interns to learn and grow professionally. The company is committed to increasing access, lowering costs, and improving quality of care. As a pharmacy intern, you will play a critical role in ensuring a safe and effective Retail Pharmacy work environment.

Data Cloud Solution Engineer

Company: Salesforce

Location: Atlanta, GA

Posted Dec 21, 2024

Salesforce, a Customer Company, is seeking a Sales Engineer for its Data Cloud. The role involves driving the entire opportunity lifecycle, collaborating with Account Executives, and implementing programs to scale technical evaluation. Essential requirements include experience in customer-facing solutioning for Data, Analytics, AI, and CRM, full-stack technical qualifications, and experience integrating complex data architectures. Preferred requirements include hands-on expertise in modern cloud data platforms and AI tools.

Epic Optime Lead

Company: Deloitte

Location: Atlanta, GA

Posted Dec 21, 2024

Deloitte is seeking an experienced Epic Optime Leader for a consulting role with the Operations and Technology Transformation team. The role involves overseeing application analysts, configuring systems, collaborating with leadership, and ensuring end-user feedback is incorporated. The position offers a collaborative environment without extensive travel demands. Requirements include 10+ years of Epic Optime experience, a bachelor's degree in a related field, and the ability to travel 10% on average.

Broadcast & IT Engineer, Field Engineering (News & Sports)

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Dec 21, 2024

Warner Bros. Discovery is inviting applications for a Broadcast & IT Field Engineer role. The position involves providing timely and professional support in a fast-paced 24x7x365 field news gathering/production environment. The engineer will be responsible for planning, executing projects, live productions, and remotes. They will also set up and operate transmission links, video streaming hardware, and perform quality control and maintenance. Proficient electronics and IT support skills are required, along with the ability to travel domestically and internationally with short notice. Excellent customer service and communication skills are essential. The role involves both field support and in-house assistance with project and maintenance work.

Full-Time Loss Prevention Supervisor

Company: Kohl's

Location: Morrow, GA

Posted Dec 21, 2024

The job posting is for a Loss Prevention Supervisor role at Kohl's. The role involves improving company profitability by executing theft prevention strategies, conducting investigations, and building partnerships with various stakeholders. Key responsibilities include identifying theft trends, implementing store awareness programs, conducting audits, and maintaining customer service. The ideal candidate should have strong communication skills, ability to work independently, and excellent attention to detail. Prior experience in Loss Prevention, security, law enforcement, or retail is preferred. The hourly rate starts at $17.25.

Store Associate

Company: CVS Health

Location: Morrow, GA

Posted Dec 21, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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