Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Retail Sales

Company: Cracker Barrel

Location: Buford, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Buford, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits including health, dental, and vision insurance, 401K, and employee stock purchasing program.

Customer Experience Agent I - SOTF - US

Company: Sysco

Location: Kennesaw, GA

Posted Dec 21, 2024

The CSR I role at US1411 SOTF, LLC involves interacting extensively with customers to build relationships and ensure satisfaction. Key responsibilities include proactive communication, timely and accurate response to customer correspondence, and resolving customer queries. The role requires strong MS Office skills, a positive attitude, and the ability to work in a fast-paced team environment. Preferred qualifications include restaurant supply/commercial food service experience. The job involves managing time effectively, maintaining customer service quality, and staying updated with product knowledge.

Essentials of Manufacturing Engineer

Company: Saint-Gobain

Location: Peachtree City, GA

Posted Dec 21, 2024

Saint-Gobain North America is offering an 18-month rotational development program to help shape the next manufacturing revolution. The program provides a full-time operational role, classroom-based E-learnings, hands-on action-based learning, and networking opportunities to accelerate career development.

Retail Sales

Company: Cracker Barrel

Location: Lithia Springs, GA

Posted Dec 21, 2024

Cracker Barrel in Lithia Springs, GA is seeking a Retail Sales team member. The role involves managing the retail shop, stocking shelves, and providing excellent guest service. Flexible hours and opportunities for promotion are available. The company values diversity, equity, and inclusion, and offers competitive pay, benefits, and career development opportunities.

Cleaning Crew Member

Company: Cracker Barrel

Location: McDonough, GA

Posted Dec 21, 2024

The Cleaning Crew Member role at Cracker Barrel Old Country Store in McDonough, GA involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Host

Company: Cracker Barrel

Location: Albany, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Host to welcome guests into the store with a smile and provide excellent customer service. The role offers flexible hours, opportunities for promotion, and competitive pay and benefits. The company values diversity, inclusion, and employee development, and provides a culture of belonging and commitment to diversity, equity, and inclusion.

Pharmacy Operations Manager

Company: Walgreens

Location: Buford, GA

Posted Dec 21, 2024

The role involves performing day-to-day non-clinical pharmacy operations, administrative tasks, and ensuring efficient workflow and positive patient experience. The individual will serve as a full-time certified pharmacy technician, operating pharmacy systems, and processing prescriptions under a pharmacist's supervision. They will also supervise pharmacy technicians and cashiers, and be responsible for personnel selection, scheduling, and development. The role includes customer engagement, resolving complaints, and enhancing customer experience. Operations involve assisting in patient care, prescription data entry, and medication preparation. The individual will manage core pharmacy workflow, drive excellence in pharmacy operations, and ensure compliance with business policies and laws. They will also lead performance management of technicians, including hiring, onboarding, training, and scheduling. The role requires maintaining PTCB certification and enhancing current knowledge and skills related to pharmacy and healthcare.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Norcross, GA

Posted Dec 21, 2024

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Channel Sales and Partnerships Manager -Insights, Identity, Fraud, and Open Banking Solutions (Open to Remote US)

Company: Mastercard

Location: Atlanta, GA

Posted Dec 21, 2024

Mastercard is seeking a Channel Sales and Partnerships Manager to drive revenue through strategic partnerships in the NAM region, focusing on Insights, Identity, Fraud, and Open Banking solutions. The role involves partner recruitment, onboarding, revenue activation, and growth. The ideal candidate should have extensive experience in data and analytics solutions, strong networking skills, and the ability to manage major customer relationships.

Customer Service Associate

Company: Walgreens

Location: Augusta, GA

Posted Dec 21, 2024

The role involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and maintaining a clean store. Responsibilities also encompass operating a cash register, recommending items, implementing asset protection procedures, and ensuring compliance with regulated product laws. The position requires flexibility in scheduling and prior retail experience is preferred.

Cook

Company: Cracker Barrel

Location: Augusta, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Cook to join their kitchen team. The role involves preparing a full menu of Southern favorites using the company's recipes and methods. The Cook will ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. Flexible hours are available, and there are opportunities for promotion and development. The ideal candidate should be 18 years old, able to stand for long periods, lift up to 40 pounds, and work with hot and cold food items. Cracker Barrel values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, competitive pay, and benefits.

MAC Freelancer - Macys Southlake - Morrow, GA

Company: ELC Beauty

Location: Morrow, GA

Posted Dec 21, 2024

The job posting is for a make-up artist position in a prestige beauty store. The role involves providing a personalized and inspirational customer experience, working as part of a high-performing team, and maintaining high standards of visual merchandising. The company values diversity and offers excellent training, development, and a competitive benefits package. While certification or previous experience is preferred, amateur level experience with high creative and technical expertise is also welcome. The role requires working various retail hours, including weekends and special events, and proficiency with retail point-of-sale software.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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