Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Sales Capture Manager - Cloud First Data & AI

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture is a leading partner to major cloud providers, including AWS, Azure, and Google. Their $3 billion investment in Accenture Cloud First demonstrates their commitment to delivering value to clients. They offer a full stack of integrated cloud capabilities and services, with a focus on responsible business practices. The Cloud Sales Director role involves growing Accenture Cloud First Technology Business, managing opportunities, and developing relationships with key clients. Qualifications include extensive sales experience, sales pursuit management, and experience with major cloud providers.

Salesforce Security Manager

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture is seeking experienced professionals for its Platform Security practice. The ideal candidate should have a proven track record in team environments, strong analytical and problem-solving skills, and excellent communication abilities. Responsibilities include contributing to client relationships, configuring Salesforce security, and ensuring deliverables meet contract objectives. Required qualifications include hands-on experience with Salesforce Shield Platform Encryption and Sharing Visibility, along with a bachelor's degree or equivalent work experience.

Cook

Company: Cracker Barrel

Location: Morrow, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Cook for their Morrow, GA location. The Cook will be responsible for preparing a full menu of Southern favorites using Cracker Barrel's recipes and methods. The role involves standing for long periods, lifting up to 40 pounds, and working with hot and cold food items. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. The Cook will have flexible hours and opportunities for promotion and continued development.

Cook

Company: Cracker Barrel

Location: Monroe, GA

Posted Dec 20, 2024

Cracker Barrel is seeking a Cook to join their team, emphasizing the importance of food in their identity. The role involves preparing Southern favorites using their recipes and methods, ensuring high standards of quality and cleanliness. Flexible hours, potential for promotion, and a supportive work environment are offered. The company values diversity, equity, and inclusion, and provides comprehensive training, diverse career paths, and competitive benefits.

Manager - V&A -Post Merger Integration

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture, a global professional services company, is seeking a Manager for its North America Post Merger Integration (PMI) team. The PMI team, part of CDTS - Venture & Acquisition (V&A), is responsible for integrating acquired firms into the Accenture ecosystem. The role involves mentoring the Sponsoring Business leadership team, developing integration strategy, and managing the integration program. Candidates should have cross-functional knowledge, at least 5 years of experience, and exposure to M&A activities. Strong program management skills, leadership, and robust collaborative skills are preferred.

Retail Sales

Company: Cracker Barrel

Location: Augusta, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Retail Sales team member for a role in Evans, GA. The position involves managing the retail shop, providing excellent guest service, and maintaining stock. The job offers flexible hours, potential for promotion, and top-notch training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, with opportunities for career growth and competitive benefits including health, dental, and vision insurance, a 401K plan, and employee discounts.

Host

Company: Cracker Barrel

Location: Norcross, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Host to welcome guests and provide excellent customer service. The role offers flexible hours, opportunities for promotion, and competitive pay and benefits. The company values diversity, inclusion, and employee development, and provides a culture of belonging and commitment to diversity, equity, and inclusion.

Technology Solution Architect Specialist

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture, a global professional services company, is seeking a Technology Solution Architect Specialist for a remote position. The role involves supporting the lead Technical Architect in pre-sales and RFP processes, coordinating technology teams, contributing to technical solution design, and assisting in transitioning solutions to the mobilization team. The ideal candidate should have 1 year of experience in Sales Support, Solutioning, or closely related roles, and a Bachelor's degree in Computer Science or related field. Familiarity with Tech for Ops core technology solutions and functions is preferred.

Sourcing Execution Sr Analyst, Energy

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture, a leading global provider of sourcing and procurement services, is seeking a Regulated Energy Senior Analyst/Specialist based in Atlanta, GA. The role involves sourcing electricity and natural gas for commercial and industrial clients, focusing on energy analysis, tariff optimization, and risk management. Responsibilities include tariff and load analysis, renewable energy project support, market assessment, risk management, strategy development, contract negotiation, and client interaction.

Life Sciences R&D Technology Consultant

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture Consulting is an innovation-led company that offers a unique place in its global collective. It focuses on turning disruption into continuous reinvention, working at the heart of clients' organizations. The company values problem-solving over studying, and encourages employees to develop ideas into transformative insights. Accenture invests heavily in training and development, aiming to future-proof careers and create impactful, unique roles. The Life Sciences R&D tech master position involves working on proprietary technology assets, defining use cases for modern technology, and developing technologies for therapy discovery and development. The role requires at least two years of experience in IT/systems development, life sciences R&D technology, and relevant applications. Bonus points for familiarity with industry standards and software development in a validated environment.

Ecosystem Alliances Partner GTM Senior Manager - Salesforce

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture is seeking a Senior Manager for the Ecosystem Alliances GTM role, located in South. The role involves contributing to profitable sales growth, leading alliance ecosystem pursuits, and driving incremental sales growth with alliance partners. The ideal candidate should have 5+ years of project management experience, 5+ years in Interactive Marketing, and 3+ years of experience managing RFPs. Additional bonus points for proposal development, cross-tower Interactive Agency Experience, and leadership skills. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Strategy Manager, Customer Experience and Service Transformation - South

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture Strategy & Consulting empowers clients to adapt to change with deep industry expertise, analytics, and insights. They help leaders act quickly and confidently in pivoting to the future. The ideal candidate is passionate about solving complex client challenges, has experience in customer support transformations, and excels in agile environments. Key responsibilities include leading client engagements, redesigning organizational structures, and advising on customer-centric metrics. Qualifications include extensive management consulting experience, particularly in customer service, and proficiency in cloud solutions, customer service platforms, and AI. Additional points for industry experience, MBA, and hands-on AI experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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