Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Program Manager

Company: DRT Strategies

Location: Atlanta, GA

Posted Dec 20, 2024

DRT Strategies is a consulting firm specializing in IT solutions for federal agencies, healthcare, and financial services. They offer expert management consulting and collaborate with clients to solve their most pressing challenges. The company has a reputation for forward-thinking solutions and demonstrated success in implementing projects that lead to meaningful results. The Program Manager will oversee a technology and contract project with a federal public health program, managing multiple customer relationships and delivering innovative solutions.

Manager, Specialist Sales, Advisors BD- Financial Services, Loyalty (Open to Remote US)

Company: Mastercard

Location: Atlanta, GA

Posted Dec 20, 2024

Mastercard is seeking a Manager, Sales Specialist for loyalty solutions, targeting financial institutions, fintechs, and other financial services organizations. The role involves developing and executing sales strategies for loyalty products, understanding client needs, and delivering solutions that satisfy business requirements. The ideal candidate should have a Bachelor's degree in Business Administration, Marketing, or related fields, and 5+ years of experience selling loyalty, CRM, or digital marketing solutions. They must possess strong presentation skills, be proficient in pipeline management, and have experience in cardholder lifecycle management. Up to 50% travel is required. Mastercard offers competitive compensation, benefits, and a positive work environment.

Store Manager Unassigned

Company: Walgreens

Location: Buford, GA

Posted Dec 20, 2024

The role involves learning Walgreens' operations and ways of working to lead full store operations, including front-end and pharmacy. The individual is responsible for completing an accelerated development track to Store Manager, shadowing or assisting the Store Manager, and overseeing store operations. This includes customer engagement, resolving complaints, and ensuring a positive customer experience. The role also involves operations management, business performance management, and people & performance management. The individual must be fluent in English, willing to work flexible hours, and have retail management experience. PTCB certification and a Bachelor's degree are preferred.

Senior Specialist, IT Change and Communications

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Dec 20, 2024

BCG seeks an IT Communications and Engagement Specialist to manage internal channels, lead engagement activities, and ensure understanding and celebration of IT initiatives. The role involves developing communication strategies, creating engaging content, managing channels, organizing events, and measuring effectiveness.

Business Analyst

Company: Gas South

Location: Atlanta, GA

Posted Dec 20, 2024

The text describes a Business Analyst role in the IT Tech and Utilities space. The role involves analyzing and documenting processes, translating business objectives into technical requirements, and working collaboratively with cross-functional teams. The ideal candidate should have at least 3 years of experience, ECBA or CCBA certifications, and excellent communication skills. The company, Gas South, offers competitive benefits, flexible schedule options, and a fun casual atmosphere.

Information Security Analyst

Company: DRT Strategies

Location: Atlanta, GA

Posted Dec 20, 2024

OverviewDRT Strategies is a consulting firm offering IT solutions to federal agencies, state, local government, and commercial clients in health care and financial services industries. They collaborate with clients to solve challenges, combining Fortune 500 experience with small business responsiveness. The Information Security Analyst role involves safeguarding information systems, implementing security monitoring tools, and ensuring compliance with federal standards.

Inventory Specialist

Company: Walgreens

Location: Albany, GA

Posted Dec 20, 2024

The role involves executing, monitoring, and training inventory best practices for the entire store, including both front end and pharmacy. Key responsibilities include supporting pharmacy inventory management activities, championing On-Shelf Availability, and ensuring accuracy of planograms. The individual is also responsible for reviewing and coordinating the proper use of reports and system applications, and executing front end and pharmacy asset protection techniques. In designated stores, they may open and close the store, handling all required systems start-ups, cash handling, and cashier responsibilities. The role also involves engaging customers by greeting them and offering assistance, modeling and sharing customer service best practices, and executing and coaching team members on warehouse and vendor inventory management processes. The individual must maintain accurate inventory counts, ensure inventory compliance with state and local laws, and assist in maintaining inventory records.

Community Engagement Program Manager

Company: Gas South

Location: Atlanta, GA

Posted Dec 20, 2024

The Community Engagement Program Manager role at Gas South is a positive opportunity for a passionate individual with experience in community affairs, corporate social responsibility, and nonprofit management to oversee and manage internal and external community relations activities, manage relationships with nonprofit partners, and implement impactful internal communication strategies. The ideal candidate will enjoy collaboration, be skilled in managing multiple projects, and be a strong communicator.

Mobile Developer (iOS & Android)

Company: DRT Strategies

Location: Atlanta, GA

Posted Dec 20, 2024

OverviewDRT Strategies is a consulting firm offering IT solutions to federal agencies, state, local government, and commercial clients in healthcare and financial services industries. They focus on problem-solving, collaboration, and delivering meaningful results. They are seeking a Mobile Developer with experience in iOS and Android development, mobile sensors, and app store submission processes.

Legal Product Owner - Director

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Dec 20, 2024

The Legal Product Owner Director is a customer-centric leader who will lead a Squad, prioritize and manage product enhancements, and deliver business results. Responsibilities include setting the overall vision, enabling the firm's Agile ways of working, and partnering with stakeholders to deliver new/innovative technical solutions. The ideal candidate should have 10+ years of Agile leadership experience, excellent communication skills, and a data-driven approach to decision making.

Sr. Sales Specialist - MLF Growth Team

Company: Thomson Reuters

Location: Atlanta, GA

Posted Dec 20, 2024

Thomson Reuters is seeking a Sr. Sales Specialist for their Mid-Sized Law Firm segment, focusing on new business development. The role involves proactively searching for leads, generating sales, and selling high-growth products like Practical Law, Document Intelligence, and CoCounsel. The successful candidate will provide a consultative sales approach, manage complex sales cycles, and maintain customer relationships post-sale. The company offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work. The target total cash compensation range is $196,000 - $400,400, depending on the location.

IT Project Manager / Informatics Specialist

Company: DRT Strategies

Location: Atlanta, GA

Posted Dec 20, 2024

OverviewDRT Strategies is a consulting firm specializing in IT solutions for federal agencies, healthcare, and financial services. They focus on problem-solving, collaboration, and delivering meaningful results. The Project Manager Informatics Specialist role involves project management, coordinating cross-functional teams, and developing project plans. Required experience includes Public Trust with the US federal government, at least three years of public health IT support, and seven years of software development or analytical experience. Preferred experience includes PMP certification, Scrum Master certification, and experience with CDC environment and standards. The salary range is $73,000 - $97,200.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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