Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

FUEL CENTER/CLERK

Company: Kroger

Location: La Grange, GA

Posted Dec 20, 2024

The job description involves assisting customers, managing a cash register, maintaining cleanliness of the fuel center, recovering stock, filling out incident and security reports, and ensuring compliance with corporate policies and safety guidelines. The role requires excellent customer service, ability to work in a fast-paced environment, and familiarity with industry terms. Fred Meyer, the employer, values respect, honesty, integrity, diversity, inclusion, and safety. The company offers opportunities for growth and development, and prides itself on being America's largest grocer with a focus on feeding the human spirit.

Bakery/Deli Clerk

Company: Kroger

Location: Peachtree City, GA

Posted Dec 20, 2024

The job description is for a Grocery Clerk (Bakery/Deli) role, focusing on preparing items, offering product samples, and ensuring customer satisfaction. Responsibilities include using bakery equipment, maintaining product freshness, and adhering to food safety regulations. The ideal candidate should have customer service skills, stress management abilities, and basic math knowledge. Previous bakery or retail experience is beneficial. The company, a large national grocer, values customer service, safety, and employee growth.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Kennesaw, GA

Posted Dec 20, 2024

The job description involves providing exceptional customer service, treating customers and employees fairly, maintaining a safe and inclusive environment, and adhering to company values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, providing a stellar customer experience, understanding and following HIPAA regulations, and maintaining departmental standards. The ideal candidate should have a high school diploma or GED, be 18 years old, and have the ability to handle confidential information. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth and development.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Atlanta, GA

Posted Dec 20, 2024

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, complying with regulations, and performing various responsibilities such as ordering, inventory management, and billing. The role requires understanding and adhering to HIPAA regulations, supporting health and wellness initiatives, and working cooperatively in a potentially stressful environment. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include a high school diploma or GED, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or equivalent training. The company, a large grocer with a history of innovation, emphasizes caring for its employees and communities, offering opportunities for growth and development.

Grocery Clerk

Company: Kroger

Location: Canton, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Grocery Clerk, emphasizing the importance of customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in finding products, informing them about specials, and ensuring freshness by checking 'sell by' dates. The role also involves stocking shelves, reporting discrepancies, and adhering to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety, and seeks candidates with customer service skills, stress management abilities, and basic math knowledge. The company, a leading national grocer, prides itself on fostering a positive work environment and employee growth.

Grocery Clerk

Company: Kroger

Location: Buckhead, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Grocery Clerk, emphasizing exceptional customer service, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key tasks include helping customers discover new items, informing them of food specials, ensuring product freshness, and maintaining inventory. The role also involves promoting trust and respect among associates, adhering to food safety regulations, and reinforcing safety programs. The company values respect, honesty, integrity, diversity, inclusion, and safety, and seeks candidates with customer service skills, stress management abilities, and basic math knowledge. The company, a leading national grocer, prides itself on fostering a positive work environment and supporting employee growth.

STARBUCKS/BARISTA

Company: Kroger

Location: Atlanta, GA

Posted Dec 20, 2024

The job description outlines responsibilities for providing exceptional customer service in a safe and clean environment. Key tasks include answering customer questions, collaborating with team members, preparing beverages, maintaining product quality, adhering to food safety regulations, and promoting a positive work environment. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include excellent customer service skills and any relevant experience. The company, a large grocer with nearly 2,800 stores, emphasizes its commitment to its employees and communities, offering opportunities for growth and development.

PRODUCE/CLERK

Company: Kroger

Location: Suwanee, GA

Posted Dec 20, 2024

The job description involves creating an exceptional customer experience, maintaining a clean and safe environment, assisting in reaching sales and profit goals, and embodying the company's core values. Responsibilities include promoting corporate brands, gaining product knowledge, preparing produce, maintaining product quality, reinforcing safety programs, and working cooperatively in a high-paced environment. The role requires effective communication, stress management, and the ability to handle customer and business information with integrity. Desired qualifications include retail experience and a second language.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Buford, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring food safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Retail Key Carrier Supervisor

Company: The TJX Companies, Inc.

Location: Smyrna, GA

Posted Dec 20, 2024

TJ Maxx offers a dynamic work environment with opportunities for career growth, as seen in the Key Carrier role. This role involves flexible scheduling, including nights and weekends, and requires strong teamwork, problem-solving skills, and the ability to handle multiple tasks. The company values diversity and inclusion, promoting a culture of honesty and integrity. Benefits include an associate discount, health and retail discounts, and potential for 401(k) match and medical/dental coverage. The starting pay range is $14.00 to $14.50 per hour.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Rome, GA

Posted Dec 20, 2024

The job description is for a position in a large grocery chain, Kroger, that emphasizes customer service, health and wellness, and adherence to regulations. The role involves providing exceptional customer service, supporting health initiatives, understanding and following HIPAA regulations, assisting pharmacists, and maintaining a clean and organized work environment. The ideal candidate should have a high school diploma or GED, be at least 18 years old, and meet state requirements. Experience in pharmacy clerk work or similar roles is desired. Kroger values its employees, offering growth opportunities and a supportive work environment.

Pharmacy/Technician

Company: Kroger

Location: Morrow, GA

Posted Dec 20, 2024

The job description is for a position at a large grocery chain, Kroger, which emphasizes providing exceptional customer service and health and wellness services. The role involves supporting company initiatives, adhering to regulations like HIPAA, assisting pharmacists, and maintaining a clean and organized work environment. The ideal candidate should have a high school diploma, be at least 18 years old, and meet state requirements. Experience in pharmacy clerk work or similar roles is desired. Kroger values its employees, offering growth opportunities and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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