Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

DELI/CLERK

Company: Kroger

Location: Savannah, GA

Posted Dec 20, 2024

The job description is for a position in food service and customer service, with responsibilities including assisting customers, maintaining food production and safety standards, and modeling excellent customer service. The role requires 6 months of relevant experience, a Food Handlers Certification, and the ability to work weekends and overtime. Kroger, a large grocery chain, emphasizes its commitment to its employees, offering growth opportunities and a supportive work environment. They seek individuals who are caring, purpose-driven, and eager to learn.

Cashier

Company: Kroger

Location: Buford, GA

Posted Dec 20, 2024

The job description is for a Cashier/Checker role in a large grocery chain, Kroger. The primary responsibilities include providing excellent customer service, maintaining a clean and safe environment, processing transactions efficiently, handling various payment methods, adhering to company policies, ensuring food safety, reinforcing safety programs, and staying updated with promotions. The role requires customer service experience, stress management skills, effective communication, and basic math knowledge. Kroger emphasizes its commitment to its employees, fostering a supportive work environment, and offering growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Buford, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring food safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Atlanta, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring food safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Bakery/Deli Clerk

Company: Kroger

Location: Conyers, GA

Posted Dec 20, 2024

The job description is for a Grocery Clerk (Bakery/Deli) role, focusing on customer service, product preparation, and maintaining a clean, safe environment. Responsibilities include preparing items, offering samples, informing customers of specials, and ensuring product freshness. The role requires knowledge of food safety regulations and promoting a positive, respectful atmosphere. Qualifications include customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit.

Cashier

Company: Kroger

Location: Macon, GA

Posted Dec 20, 2024

The job description is for a Cashier/Checker role in a large grocery chain, Kroger. The primary responsibilities include providing excellent customer service, maintaining a clean and safe environment, processing transactions efficiently, adhering to company policies, and ensuring food safety regulations are followed. The role requires customer service experience, stress management skills, effective communication, and basic math knowledge. Kroger, with nearly 2,800 stores, values its employees and offers growth opportunities, emphasizing a supportive work environment where people matter.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Perry, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Grocery Clerk

Company: Kroger

Location: Conyers, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Grocery Clerk, emphasizing the importance of customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in finding products, informing them about specials, and ensuring freshness by checking 'sell by' dates. The role also involves stocking shelves, reporting discrepancies, and adhering to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety, and seeks candidates with customer service skills, stress management abilities, and basic math knowledge. The company, a leading national grocer, prides itself on fostering a positive work environment and supporting employee growth.

STORE/NIGHT CLERK

Company: Kroger

Location: Kennesaw, GA

Posted Dec 20, 2024

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in meeting sales and profit goals, and embracing the company's core values. Responsibilities include promoting trust among associates, answering customer queries, maintaining product knowledge, ensuring product freshness, adhering to food safety regulations, and reinforcing safety programs. The ideal candidate should have stress management skills, basic math knowledge, and effective communication. Kroger, a large national grocer, values its diverse teams and offers growth opportunities.

Cashier

Company: Kroger

Location: McDonough, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include processing transactions, handling various tenders, reporting pricing discrepancies, and ensuring food safety regulations are followed. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company values respect, honesty, integrity, diversity, inclusion, and safety. Minimum qualifications include customer service experience, stress management skills, effective communication, and basic math knowledge. The company, a leading grocer with nearly 2,800 stores, prides itself on fostering a caring and purpose-driven work environment.

Bakery/Deli Clerk

Company: Kroger

Location: La Grange, GA

Posted Dec 20, 2024

The job description is for a Grocery Clerk (Bakery/Deli) role, which involves preparing items per customer requests, offering product samples, informing customers of specials, and maintaining a clean, safe environment. The role requires excellent customer service, adherence to food safety regulations, and the ability to handle stressful situations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Previous customer service, bakery/deli, or retail experience is beneficial. The company, a large grocer with nearly 2,800 stores, emphasizes creating amazing experiences for customers and employees, and values caring, purpose-driven individuals.

Bakery/Deli Clerk

Company: Kroger

Location: Canton, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a positive customer experience. The role involves using bakery equipment, adhering to food safety regulations, and maintaining a clean, safe environment. The ideal candidate should possess customer service skills, stress management abilities, effective communication, basic math knowledge, and a food handler's permit. Previous bakery or retail experience is beneficial. The company values respect, honesty, integrity, diversity, inclusion, and safety.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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