Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Peachtree City, GA

Posted Dec 19, 2024

The job description is for a position in a large grocery chain, Kroger, with a focus on customer service and health-related responsibilities. The role involves providing exceptional customer service, treating customers and employees fairly, maintaining a safe and clean environment, and complying with regulations. Responsibilities also include handling pharmacy tasks, managing inventory, and ensuring adherence to health codes and HIPAA regulations. The ideal candidate should have a high school diploma, be at least 18, and have experience in a similar role. Kroger emphasizes its commitment to its employees' growth and well-being, fostering a supportive and inclusive work environment.

Bakery/Deli Clerk

Company: Kroger

Location: Dublin, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a positive customer experience. The role involves using bakery equipment, adhering to food safety regulations, and maintaining a clean, safe environment. The ideal candidate should possess customer service skills, stress management abilities, effective communication, basic math knowledge, and a food handler's permit. Previous bakery or retail experience is beneficial. The company values respect, honesty, integrity, diversity, inclusion, and safety.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Macon, GA

Posted Dec 19, 2024

Job Description: Provide exceptional customer service, treat customers/employees fairly and ethically, and maintain a safe and clean environment. Responsibilities include complying with regulations, reporting illegal activity, and providing health and wellness services. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications: High School Diploma or GED, 18 years old, ability to handle confidential information.

PRODUCE/CLERK

Company: Kroger

Location: Loganville, GA

Posted Dec 19, 2024

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling friendly behavior, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness of merchandise. The role requires effective communication, stress management, and adherence to safety procedures. Qualifications include basic math skills, a food handler's permit, and comparable retail experience. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Smyrna, GA

Posted Dec 19, 2024

The role of an Online Grocery Pick-Up Clerk, or In-Store Grocery Shopper, involves selecting and gathering products for customers' online orders with efficiency, freshness, and quality in mind. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The individual must adhere to food safety procedures, company guidelines, and local laws. Kroger, the employer, emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety. The job requires working independently, strong communication skills, and previous experience in retail or similar roles is a plus. Kroger, a large grocery chain, values its employees and offers growth opportunities.

Cashier

Company: Kroger

Location: Conyers, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include greeting and assisting customers, processing transactions accurately, managing various tenders, controlling loss, reporting pricing discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and staying updated with ads and promotions. The company values respect, honesty, integrity, diversity, inclusion, and safety. Minimum qualifications include customer service experience, stress management skills, effective communication, and basic math proficiency. The company, a leading grocer with over 2,800 stores, prides itself on fostering a supportive work environment and promoting career growth.

MEAT/CLERK

Company: Kroger

Location: Savannah, GA

Posted Dec 19, 2024

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The role requires effective communication, multi-tasking, and teamwork. Previous food preparation experience is desired, along with knowledge of employment laws and grocery retail. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth.

Store/Night Clerk

Company: Kroger

Location: Augusta, GA

Posted Dec 19, 2024

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in meeting sales and profit goals, and embracing the company's core values. Responsibilities include promoting trust among associates, answering customer queries, maintaining product knowledge, ensuring product freshness, adhering to food safety regulations, and reinforcing safety programs. The ideal candidate should have stress management skills, basic math knowledge, and effective communication. Kroger, a large national grocer, values its diverse teams and offers growth opportunities.

Grocery Clerk

Company: Kroger

Location: Atlanta, GA

Posted Dec 19, 2024

The job description is for a Grocery Clerk at Kroger, a large national grocer. The role involves providing excellent customer service, assisting in meeting sales and profit goals, maintaining a clean and safe environment, and adhering to food safety regulations. Responsibilities include helping customers discover new products, informing them of specials, checking product freshness, and stocking and inventorying merchandise. The ideal candidate should have customer service skills, effective communication, and basic math knowledge. Kroger values respect, honesty, integrity, diversity, inclusion, and safety, and offers growth opportunities for caring, purpose-driven individuals.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Marietta, GA

Posted Dec 19, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in personal shopping, production, or cashier roles. The company, a large grocer with nearly 2,800 stores, values its employees and offers opportunities for growth and development.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Marietta, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring food safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Cashier

Company: Kroger

Location: Norcross, GA

Posted Dec 19, 2024

Kroger is seeking a Cashier/Checker to provide exceptional customer service and maintain a safe environment. The ideal candidate will have customer service experience, effective communication skills, and knowledge of basic math. They must be able to work in a fast-paced environment and adhere to company policies and procedures.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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